I am a creative and detail-oriented Content Creator and Web Designer with a strong foundation in HTML, CSS, WordPress, and UI/UX principles. I specialize in managing content for social media and websites, focusing on user experience, storytelling, and visual identity. I design intuitive layouts, craft engaging content, and maintain consistent brand messaging across digital platforms. I thrive on collaborating with developers and designers to implement new features, optimize publishing processes, and translate complex information into accessible content. I am passionate about growing audiences through data-informed strategies, trends, and scalable brand storytelling.

Helia Shams

I am a creative and detail-oriented Content Creator and Web Designer with a strong foundation in HTML, CSS, WordPress, and UI/UX principles. I specialize in managing content for social media and websites, focusing on user experience, storytelling, and visual identity. I design intuitive layouts, craft engaging content, and maintain consistent brand messaging across digital platforms. I thrive on collaborating with developers and designers to implement new features, optimize publishing processes, and translate complex information into accessible content. I am passionate about growing audiences through data-informed strategies, trends, and scalable brand storytelling.

Available to hire

I am a creative and detail-oriented Content Creator and Web Designer with a strong foundation in HTML, CSS, WordPress, and UI/UX principles. I specialize in managing content for social media and websites, focusing on user experience, storytelling, and visual identity. I design intuitive layouts, craft engaging content, and maintain consistent brand messaging across digital platforms.

I thrive on collaborating with developers and designers to implement new features, optimize publishing processes, and translate complex information into accessible content. I am passionate about growing audiences through data-informed strategies, trends, and scalable brand storytelling.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent
Persian
Fluent

Work Experience

Web Application Specialist at Behin Consulting Group
December 31, 2024 - September 8, 2025
Designed and optimized UI/UX for internal and client-facing web applications using user-centered principles. Provided ongoing support and maintenance for web applications. Managed and curated content across web platforms, improving readability and SEO, leading to a 30% increase in organic visibility. Oversaw social media presence for business-related accounts with focus on economic, business, and policy content. Delivered CRM-based content workflow tracking (Salesforce) and used Google Analytics to measure traffic and engagement.
Web Application Specialist at Behin Consulting Group
January 1, 2024 - September 8, 2025
Designed and optimized UI/UX for internal and client-facing web applications using user-centered principles. Provided ongoing support and maintenance for web applications to ensure usability and performance. Managed and curated content across web platforms, optimizing structure and presentation for readability and SEO and AODA-compliant accessibility, resulting in a 30% increase in organic search visibility and higher content engagement rates. Oversaw social media presence for business-related accounts, with a focus on economic, business, and policy content, including content scheduling and audience engagement. Provided customer relationship support, responding to user feedback, assisting with platform navigation, and troubleshooting, resolving 90% of client issues on first contact and maintaining an average response time under 24 hours. Used Salesforce CRM for content workflow tracking and reporting. Applied Google Analytics to measure web traffic, engagement, and SEO performance.
Content Creator & Web Designer at Lovin Art Studio
January 1, 2024 - Present
Created branded content for Instagram leading to a 35% increase in average post reach within 3 months. Managed digital publishing workflows using WordPress, ensuring brand consistency and responsive design across platforms, which improved site usability scores and reduced bounce rates by 18%. Wrote and edited captions, blog-style posts, and scripts for video content. Applied UI/UX principles to optimize navigation and storytelling in digital experiences. Grew page engagement through consistent, audience-targeted posts and reels, achieving a 40% boost in interactions within the first quarter. Built a monthly content calendar aligned with audience interests. Managed post scheduling, analytics review, and audience interaction, enabling the client to maintain a 95% response rate to community comments and messages. Increased followers and engagement rates by integrating trends with niche topics. Produced monthly performance reports with actionable insights to optimize content strategy and s
Content Creator & Web Designer at Lovin Art Studio
January 1, 2024 - Present
Created branded content for Instagram, boosting average post reach by 35% within 3 months. Managed digital publishing workflows using WordPress, improving usability scores and reducing bounce rate by 18%. Wrote and edited captions, blog-style posts, and video scripts. Applied UI/UX principles to optimize navigation and storytelling. Grew page engagement, achieving a 40% increase in interactions in the first quarter. Built monthly content calendars, scheduled posts, reviewed analytics, and managed audience interactions, sustaining a 95% response rate. Integrated trends with niche topics to increase followers and engagement. Produced monthly performance reports with actionable insights and tailored content for professional audiences.
Web Application Specialist at Behin Consulting Group
January 1, 2024 - September 8, 2025
Designed and optimized UI/UX for internal and client-facing web applications using user-centered principles. Provided ongoing support and maintenance for web applications to ensure usability and performance. Managed and curated content across web platforms, optimizing structure and presentation for readability and SEO, resulting in a 30% increase in organic search visibility and higher content engagement rates. Oversaw social media presence for business-related accounts, with a focus on economic, business, and policy content, including content scheduling and audience engagement. Provided customer relationship support, responding to user feedback, assisting with platform navigation, and troubleshooting, resolving 90% of client issues on first contact and maintaining an average response time under 24 hours. Used Salesforce CRM for content workflow tracking and reporting. Applied Google Analytics to measure web traffic, engagement, and SEO performance.
Content Creator & Web Designer at Lovin Art Studio
January 1, 2024 - Present
Created branded content for Instagram leading to a 35% increase in average post reach within 3 months. Managed digital publishing workflows using WordPress, improved site usability scores and reduced bounce rates by 18%. Wrote and edited captions, blog-style posts, and scripts for video content. Applied UI/UX principles to optimize navigation and storytelling in digital experiences. Grew page engagement through consistent, audience-targeted posts and reels, achieving a 40% boost in interactions within the first quarter. Built a monthly content calendar aligned with audience interests. Managed post scheduling, analytics review, and audience interaction, enabling the client to maintain a 95% response rate to community comments and messages. Increased followers by integrating trends with niche topics. Produced monthly performance reports with actionable insights to optimize content strategy and social media campaigns. Developed content tailored to professional and consulting audiences, si
Web Application Specialist at Behin Consulting Group
January 1, 2024 - September 8, 2025
Designed and optimized UI/UX for internal and client-facing web applications using user-centered principles. Provided ongoing support and maintenance for web applications to ensure usability and performance. Managed and curated content across web platforms, optimizing structure and presentation for readability and SEO and AODA-compliant accessibility, resulting in a 30% increase in organic search visibility and higher content engagement rates. Oversaw social media presence for business-related accounts, with a focus on economic, business, and policy content, including content scheduling and audience engagement. Provided customer relationship support, responding to user feedback, assisting with platform navigation, and troubleshooting, resolving 90% of client issues on first contact and maintaining an average response time under 24 hours. Used Salesforce CRM for content workflow tracking and reporting. Applied Google Analytics to measure web traffic, engagement, and SEO performance.
Content Creator & Web Designer at Lovin Art Studio
January 1, 2024 - Present
Created branded content for Instagram leading to a 35% increase in average post reach within 3 months. Managed digital publishing workflows using WordPress, ensuring brand consistency and responsive design across platforms, which improved site usability scores and reduced bounce rates by 18%. Wrote and edited captions, blog-style posts, and scripts for video content. Applied UI/UX principles to optimize navigation and storytelling in digital experiences. Grew page engagement through consistent, audience-targeted posts and reels, achieving a 40% boost in interactions within the first quarter. Built a monthly content calendar aligned with audience interests. Managed post scheduling, analytics review, and audience interaction, enabling the client to maintain a 95% response rate to community comments and messages. Increased followers and engagement rates by integrating trends with niche topics. Produced monthly performance reports with actionable insights to optimize content strategy and s
Web Application Specialist at Behin Consulting Group
January 1, 2024 - September 8, 2025
Designed and optimized UI/UX for internal and client-facing web applications using user-centered principles. Provided ongoing support and maintenance for web applications to ensure usability and performance. Managed and curated content across web platforms, optimizing structure and presentation for readability and SEO, resulting in a 30% increase in organic search visibility and higher content engagement rates. Oversaw social media presence for business-related accounts, with a focus on economic, business, and policy content, including content scheduling and audience engagement. Provided customer relationship support, responding to user feedback, assisting with platform navigation, and troubleshooting, resolving 90% of client issues on first contact and maintaining an average response time under 24 hours. Used Salesforce CRM for content workflow tracking and reporting. Applied Google Analytics to measure web traffic, engagement, and SEO performance.
Content Creator & Web Designer at Lovin Art Studio
January 1, 2024 - Present
Created branded Instagram content leading to a 35% increase in average post reach within 3 months. Managed digital publishing workflows using WordPress, ensuring brand consistency and responsive design across platforms, which improved site usability scores and reduced bounce rates by 18%. Wrote and edited captions, blog-style posts, and scripts for video content. Applied UI/UX principles to optimize navigation and storytelling in digital experiences. Grew page engagement through consistent, audience-targeted posts and reels, achieving a 40% boost in interactions (likes, shares, comments) within the first quarter. Built a monthly content calendar aligned with audience interests. Managed post scheduling, analytics review, and audience interaction, enabling the client to maintain a 95% response rate to community comments and messages. Increased followers and engagement rates by integrating trends with niche topics. Produced monthly performance reports with actionable insights to optimize

Education

Bachelor’s Degree in Information Technology Engineering, E-commerce at University of Applied Science & Technology
January 1, 2014 - January 1, 2016
Associate Degree in Computer Graphics at University of Applied Science & Technology
January 1, 2006 - January 1, 2008
Bachelor's Degree in Information Technology Engineering, E-commerce at University of Applied Science & Technology
January 1, 2014 - January 1, 2016
Associate Degree in Computer Graphics at University of Applied Science & Technology
January 1, 2006 - January 1, 2008
Bachelor's Degree in Information Technology Engineering, E-commerce at University of Applied Science & Technology
January 1, 2014 - January 1, 2016
Associate Degree in Computer Graphics at University of Applied Science & Technology
January 1, 2006 - January 1, 2008
Bachelor's Degree in Information Technology Engineering, E-commerce at University of Applied Science & Technology
January 1, 2014 - January 1, 2016
Associate Degree in Computer Graphics at University of Applied Science & Technology
January 1, 2006 - January 1, 2008
Bachelor's Degree in Information Technology Engineering, E-commerce at University of Applied Science & Technology
January 1, 2014 - January 1, 2016
Associate Degree in Computer Graphics at University of Applied Science & Technology
January 1, 2006 - January 1, 2008

Qualifications

UI/UX Design (In Progress)
January 11, 2030 - September 8, 2025
UI/UX Design (In Progress)
January 11, 2030 - September 8, 2025
WordPress Website Building
January 11, 2030 - September 8, 2025
SEO Training
January 11, 2030 - September 8, 2025
Digital Marketing
January 11, 2030 - September 8, 2025
UI/UX Design (In Progress)
January 11, 2030 - September 8, 2025
WordPress Website Building
January 11, 2030 - September 8, 2025
SEO Training
January 11, 2030 - September 8, 2025
Digital Marketing
January 11, 2030 - September 8, 2025

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Other, Computers & Electronics