Available to hire
I have proven skills in management and customer service, with a keen aesthetic sense, valuing visual organization, innovative planning, and content management methods.
I am experienced in audio-visual production and client service, combining strong communication skills with creative sensitivity.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Beginner
Work Experience
Remote User Support at Airbnb
January 1, 2025 - September 8, 2025Provided personalized support for various types of users (guests, hosts); In-depth knowledge of the online travel platform; Ongoing training and development in skills such as empathy, proactivity, and emotional intelligence
Fashion Consultant and Sales Assistant at Cia Marítima
January 1, 2021 - September 8, 2025Delivered personalized service and style consulting; Ability to identify customer needs, suggest outfit combinations, and create an exclusive shopping experience; Engaged with celebrities and influencers for brand promotion, created window displays based on trends while developing unique styles
Fashion Consultant and Sales Assistant at Cia Marítima
January 1, 2021 - September 8, 2025Delivered personalized service and style consulting; identified customer needs, suggested outfit combinations, and created an exclusive shopping experience; engaged with celebrities and influencers for brand promotion; created window displays based on trends while developing unique styles.
Remote User Support at Airbnb
January 1, 2025 - September 8, 2025Provided remote support for guests and hosts; in-depth knowledge of the online travel platform; ongoing training and development in empathy, proactivity, and emotional intelligence.
Remote User Support at Airbnb
January 1, 2025 - September 8, 2025Provided personalized remote support for guests and hosts; in-depth knowledge of the online travel platform; ongoing training and development in empathy, proactivity, and emotional intelligence.
Fashion Consultant and Sales Assistant at Cia Marítima, Lisboa
January 1, 2021 - September 8, 2025Delivered personalized service and style consulting; identified customer needs, suggested outfit combinations, and created an exclusive shopping experience; engaged with celebrities and influencers for brand promotion, and developed window displays based on trends while crafting unique styles.
Education
Social Media Management at IEFP - Institute for Employment and Vocational Training
January 1, 2021 - September 8, 2025Bachelor's Degree at School of Arts and Design – Caldas da Rainha
January 11, 2030 - September 8, 2025Bachelor's Degree in Arts and Design at School of Arts and Design – Caldas da Rainha
January 1, 2017 - September 8, 2025Social Media Management at IEFP - Institute for Employment and Vocational Training
January 1, 2021 - September 8, 2025Bachelor's Degree at School of Arts and Design – Caldas da Rainha
January 11, 2030 - January 1, 2017Sound and Image at IE FP - Institute for Employment and Vocational Training
January 1, 2021 - December 31, 2021Qualifications
Sound and Image
January 1, 2017 - September 8, 2025Social Media Management Certification
January 1, 2021 - September 8, 2025Industry Experience
Retail, Professional Services, Media & Entertainment, Travel & Hospitality
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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