Content & E-commerce Designer at Wolt Enterprises - DoorDash

Developed and managed user-friendly, visually appealing e-commerce stores within the Wolt app for retail businesses, ensuring consistent branding and applying UX principles to enhance customer navigation and engagement. Edited product images and designed custom visuals using Adobe Photoshop, Lightroom, and Illustrator to reflect each brand's unique aesthetic and boost online sales appeal. Spearheaded cross-functional onboarding projects for new retail partners, streamlined processes and reduced setup times by 20%, while guiding a 4-member fashion team to support e-commerce growth. Optimized content workflows using agile methodologies and data-driven analysis, driving a 220% increase in efficiency within one year as part of a 15-member team.

Retail Banking Specialist at Pepper - Leumi International Group

Quickly adapted to complex operational workflows and effectively trained new employees, demonstrating the ability to master and communicate new systems and processes essential for a fast-moving team environment. Managed detailed, compliance-driven tasks with a focus on accuracy and consistency, ensuring all work met strict professional standards. Provided comprehensive support and resolved complex issues by thoroughly understanding customer needs and applying effective problem-solving skills, showing strong communication and follow-through.