These are my projects: QuizCraft | AWS, React, Terraform, Lambda, API Gateway, DynamoDB, SQS/SNS, Cognito, OpenAI API • Architected AI-powered quiz application using AWS serverless architecture with 15+ Lambda functions, serving 1,000+ concurrent users with 99.9% uptime and React.js frontend, integrating OpenAI API for dynamic question generation. • Implemented Infrastructure-as-Code using Terraform for 20+ AWS resources and automated CI/CD pipelines with GitHub Actions, reducing deployment time by 80% and achieving zero-downtime deployments. • Led 4-person agile development team through 6 sprint cycles with 100% story completion rate, implementing comprehensive unit/integration testing with Jest and achieving 18ms average API response time with DynamoDB optimization. DineBook - Restaurant Reservation Platform | Angular, Node.js, Express.js, MongoDB, Redis, S3, Google Maps API, JWT • Built full-stack restaurant platform using Angular 15+ and Node.js/Express.js architecture supporting 5,000+ concurrent users with MongoDB database and Redis caching, achieving 120ms average API response time. • Implemented comprehensive security with JWT authentication, bcrypt password hashing, and OWASP security standards, achieving 95% code coverage through Jest/Cypress testing and zero security vulnerabilities in production. • Executed complete SDLC across 8 agile sprints delivering 50+ features including real-time reservation system with WebSocket integration, Google Maps API, and AWS S3 image storage with 99.5% system availability. Serverless E-commerce Backend | AWS, Lambda, API Gateway, Cognito, S3, DynamoDB, SQS/SNS, Step Functions, SES • Designed scalable serverless e-commerce backend processing 10,000+ daily transactions using 12+ AWS Lambda functions with API Gateway and DynamoDB, reducing operational costs by 60% and achieving 99.9% availability. • Implemented event-driven architecture using SQS/SNS messaging and AWS Step Functions for order processing workflows, eliminating 100% manual processes and reducing order processing time by 70% with automated SES email notifications. • Delivered comprehensive REST API documentation covering 25+ endpoints with OpenAPI specifications and Postman collections, implementing AWS Cognito authentication and reducing developer onboarding time by 50% with detailed deployment guides.

Jaykumar Prajapati

These are my projects: QuizCraft | AWS, React, Terraform, Lambda, API Gateway, DynamoDB, SQS/SNS, Cognito, OpenAI API • Architected AI-powered quiz application using AWS serverless architecture with 15+ Lambda functions, serving 1,000+ concurrent users with 99.9% uptime and React.js frontend, integrating OpenAI API for dynamic question generation. • Implemented Infrastructure-as-Code using Terraform for 20+ AWS resources and automated CI/CD pipelines with GitHub Actions, reducing deployment time by 80% and achieving zero-downtime deployments. • Led 4-person agile development team through 6 sprint cycles with 100% story completion rate, implementing comprehensive unit/integration testing with Jest and achieving 18ms average API response time with DynamoDB optimization. DineBook - Restaurant Reservation Platform | Angular, Node.js, Express.js, MongoDB, Redis, S3, Google Maps API, JWT • Built full-stack restaurant platform using Angular 15+ and Node.js/Express.js architecture supporting 5,000+ concurrent users with MongoDB database and Redis caching, achieving 120ms average API response time. • Implemented comprehensive security with JWT authentication, bcrypt password hashing, and OWASP security standards, achieving 95% code coverage through Jest/Cypress testing and zero security vulnerabilities in production. • Executed complete SDLC across 8 agile sprints delivering 50+ features including real-time reservation system with WebSocket integration, Google Maps API, and AWS S3 image storage with 99.5% system availability. Serverless E-commerce Backend | AWS, Lambda, API Gateway, Cognito, S3, DynamoDB, SQS/SNS, Step Functions, SES • Designed scalable serverless e-commerce backend processing 10,000+ daily transactions using 12+ AWS Lambda functions with API Gateway and DynamoDB, reducing operational costs by 60% and achieving 99.9% availability. • Implemented event-driven architecture using SQS/SNS messaging and AWS Step Functions for order processing workflows, eliminating 100% manual processes and reducing order processing time by 70% with automated SES email notifications. • Delivered comprehensive REST API documentation covering 25+ endpoints with OpenAPI specifications and Postman collections, implementing AWS Cognito authentication and reducing developer onboarding time by 50% with detailed deployment guides.

Available to hire

These are my projects:
QuizCraft | AWS, React, Terraform, Lambda, API Gateway, DynamoDB, SQS/SNS, Cognito, OpenAI API
• Architected AI-powered quiz application using AWS serverless architecture with 15+ Lambda functions, serving 1,000+ concurrent users
with 99.9% uptime and React.js frontend, integrating OpenAI API for dynamic question generation.
• Implemented Infrastructure-as-Code using Terraform for 20+ AWS resources and automated CI/CD pipelines with GitHub Actions,
reducing deployment time by 80% and achieving zero-downtime deployments.
• Led 4-person agile development team through 6 sprint cycles with 100% story completion rate, implementing comprehensive
unit/integration testing with Jest and achieving 18ms average API response time with DynamoDB optimization.
DineBook - Restaurant Reservation Platform | Angular, Node.js, Express.js, MongoDB, Redis, S3, Google Maps API, JWT
• Built full-stack restaurant platform using Angular 15+ and Node.js/Express.js architecture supporting 5,000+ concurrent users with
MongoDB database and Redis caching, achieving 120ms average API response time.
• Implemented comprehensive security with JWT authentication, bcrypt password hashing, and OWASP security standards, achieving 95%
code coverage through Jest/Cypress testing and zero security vulnerabilities in production.
• Executed complete SDLC across 8 agile sprints delivering 50+ features including real-time reservation system with WebSocket integration,
Google Maps API, and AWS S3 image storage with 99.5% system availability.
Serverless E-commerce Backend | AWS, Lambda, API Gateway, Cognito, S3, DynamoDB, SQS/SNS, Step Functions, SES
• Designed scalable serverless e-commerce backend processing 10,000+ daily transactions using 12+ AWS Lambda functions with API
Gateway and DynamoDB, reducing operational costs by 60% and achieving 99.9% availability.
• Implemented event-driven architecture using SQS/SNS messaging and AWS Step Functions for order processing workflows, eliminating
100% manual processes and reducing order processing time by 70% with automated SES email notifications.
• Delivered comprehensive REST API documentation covering 25+ endpoints with OpenAPI specifications and Postman collections,
implementing AWS Cognito authentication and reducing developer onboarding time by 50% with detailed deployment guides.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
See more

Work Experience

Information Technology Help Desk Analyst at Dalhousie University
September 1, 2025 - Present
Provided IT support across Windows/Mac/Linux environments, handling 500+ daily requests. Automated repetitive tasks with PowerShell in Microsoft Azure, achieving a 98% resolution rate. Managed VPN configurations and network troubleshooting using Footprints ticketing system; provided 24/7 on-call support for 15,000+ university users.
Technical Support Executive at Cyber Hospitality
August 1, 2024 - September 9, 2025
Resolved 2,400+ technical support tickets annually across iOS/Android and Windows/Mac platforms. Improved team knowledge sharing with automated case documentation using Microsoft Office 365 and JavaScript macros; maintained 98% customer satisfaction and 0 SLA violations.
Software Developer Intern at Vining Webstyle
April 1, 2023 - September 9, 2025
Developed 3 production-ready Android applications using Java/Kotlin with end-to-end SDLC, achieving 4.5+ star ratings and 25% increase in user engagement. Collaborated in a 5-member cross-functional team using Git/Jira; delivered 100% on-time delivery and contributed to $50K+ client revenue.
Information Technology Help Desk Analyst at Dalhousie University
September 1, 2025 - Present
Provide comprehensive IT support services managing 500+ daily support requests across Windows/Mac/Linux environments, utilizing Microsoft Azure cloud services and PowerShell scripting for system automation with 98% resolution rate. Implemented VPN configuration and network troubleshooting solutions using Footprints ticketing system, reducing average resolution time by 35% and maintaining 24/7 on-call support for 15,000+ university users.
Technical Support Executive at Cyber Hospitality
August 1, 2024 - September 9, 2025
Resolved 2,400+ technical support tickets annually across iOS/Android mobile platforms and Windows/Mac systems, achieving 95% first-call resolution rate. Developed automated case documentation system using Microsoft Office 365 and JavaScript macros, improving team efficiency by 40% and reducing ticket processing time by 25% for 1,500+ annual customers. Enhanced customer satisfaction scores to 98% by implementing agile support methodologies and creating troubleshooting scripts in Python, handling 200+ monthly escalations with zero SLA violations.
Software Developer Intern at Vining Webstyle
April 1, 2023 - September 9, 2025
Developed 3 production-ready Android applications using Java/Kotlin with SDLC from requirements to deployment, achieving 25% improvement in user engagement and 4.5+ star ratings on Google Play. Applied Agile development practices and implemented unit testing with JUnit and Espresso, reducing project delivery time by 20% and ensuring 95% code coverage with zero critical bugs in production. Collaborated with a 5-member cross-functional team using Git/Jira, contributing to 100% on-time delivery and generating $50K+ client revenue through REST API integration.

Education

Masters in Applied Computer Science at Dalhousie University
September 1, 2024 - September 9, 2025
Bachelor of Engineering in Computer Science at Gujarat Technological University
August 1, 2019 - June 1, 2023
Master of Applied Computer Science at Dalhousie University
September 1, 2024 - September 9, 2025
Bachelor of Engineering in Computer Science at Gujarat Technological University
August 1, 2019 - June 1, 2023

Qualifications

Google IT Support Professional Certificate
January 1, 2024 - September 9, 2025
SSIP Hackathon Leadership – Team collaboration and technical leadership
January 1, 2023 - September 9, 2025
Google IT Support Professional Certificate
January 1, 2024 - September 9, 2025
SSIP Hackathon Leadership – Team collaboration and technical leadership
January 1, 2023 - September 9, 2025

Industry Experience

Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
See more

Hire a Web Designer

We have the best web designer experts on Twine. Hire a web designer in Meaghers Grant today.