Available to hire
Hi, I’m Denise Morera Trettin, a Social Media & Community Manager and digital marketing specialist. I currently work with Findasense, a Teleperformance Company, where I manage social media for The Coca-Cola Company, Zalando, CCEP, Grupo Bimbo, Caprabo, Schär, and Tetrapak. I handle reactive and proactive community management, create monthly reports with qualitative and quantitative insights, provide customer service via email and social channels in CRM, prepare briefs and benchmark analyses for campaigns, and oversee online crisis management and influencer partnerships. I also contribute to AI training for Coca-Cola’s chatbot.
Previously I worked as a VFX compositor and post-production coordinator at Hogarth and contributed to Marvel Studios projects in 2019 as a VFX Production Assistant and Cast Assistant. As a Community Manager for Into Intercambio Estudiantil S.L. (exchange program) I supported daily operations, produced social media and website content, assisted with events, designed catalogs in InDesign, analyzed campaigns with Google Trends, Analytics and Ads, and advised parents and students on related services. I’m passionate about blending creative storytelling with data-driven marketing.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
German
Advanced
Work Experience
VFX Compositor & Post-production Coordinator at Hogarth
December 31, 2024 - December 31, 2024VFX compositor and post-production coordination for assigned projects (2023-2024).
Community Manager Junior at Coca-Cola / Findasense
June 1, 2024 - PresentJunior community manager; supported VFX scripting abilities and related tasks.
VFX Compositor at Hogarth / Coca-Cola Studio
February 29, 2024 - September 9, 2025Composited visual effects for Coca-Cola projects; collaborated with VFX team.
Social Media Specialist at Findasense, a Teleperformance Company
January 1, 2024 - November 13, 2025Managing social media for Coca-Cola, Zalando, CCEP, Grupo Bimbo, Caprabo, Schär & Tetrapak. Responsible for reactive and proactive community management; monthly reporting with qualitative and quantitative insights; customer service via email and social channels in CRM; briefing and benchmarking for campaigns; online crisis management for brand reputation; influencer marketing collaboration and monitoring; AI training for Coca-Cola chatbot.
VFX Composer & Postproduction Coordinator at Hogarth
January 1, 2024 - October 4, 2025VFX compositor and postproduction coordinator coordinating tasks, asset management, schedules, and cross-team collaboration for high-profile projects.
Social Media Specialist at Findasense, a Teleperformance Company
January 1, 2024 - PresentReactive and proactive community management. Preparation of monthly reports with qualitative and quantitative insights. Customer service: management of queries and complaints via email and social media in CRM. Preparation of briefings and benchmark analysis for campaigns. Online brand and reputation crisis management. Influencer marketing: collaboration and campaign monitoring. AI training for the Coca-Cola chatbot.
VFX Compositor & Postproduction Coordinator at Hogarth
January 1, 2024 - October 4, 2025VFX compositor and postproduction coordination.
Social Media Specialist at Findasense, a Teleperformance Company
January 1, 2024 - PresentReactive and proactive community management. Preparation of monthly reports with qualitative and quantitative insights. Customer service: management of queries and complaints via email and social media in CRM. Preparation of briefings and benchmark analysis for campaigns. Online brand and reputation crisis management. Influencer marketing: collaboration and campaign monitoring. AI training for the Coca-Cola chatbot.
Post Production Manager at Hogarth
November 30, 2023 - September 9, 2025Led postproduction workflow for Coca-Cola campaigns; coordination with agencies and vendors.
Community Manager (Exchange Program) at Into Intercambio Estudiantil S.L.
December 31, 2019 - December 31, 2019Administrative support; creation and editing of social media and website content; event planning and coordination; catalog layouts with InDesign; campaign analysis using Google Trends, Analytics and Ads; advising parents and students on related services.
VFX Production Assistant & Cast Assistant at Marvel Studios
December 31, 2019 - December 31, 2019VFX Production Assistant and Cast Assistant for Marvel Studios projects.
Community Manager at SurFilm S.L. / Marvel Studios
November 30, 2019 - September 9, 2025Community management and liaison for Marvel/SURFILM related projects; Cast PA / VFX PA duties.
Community Manager at Intercambio S.L.
October 31, 2019 - September 9, 2025Managed community engagement and supported Cast PA / VFX PA duties across SurFilm S.L. and Marvel Studios projects.
Community Manager at Into Intercambio Estudiantil S.L.
January 1, 2019 - October 4, 2025Administrative support, content creation for social media and website, event planning, catalog layout with InDesign, and campaign analysis using Google Trends, Google Analytics and Google Ads. Advised parents and students.
VFX Production Assistant & Cast Assistant at Marvel Studios
January 1, 2019 - October 4, 2025Provided production support including scheduling, casting coordination, and on-set assistance for various visual effects projects.
Community Manager at Into Intercambio Estudiantil S.L.
January 1, 2019 - October 4, 2025Administrative support and daily operations; created and edited content for social media and website; supported event planning and coordination; designed catalog layouts with InDesign (edition 2020–2021); analyzed campaigns with Google Trends, Google Analytics, and Google Ads; advised parents and students.
VFX Production Assistant & Cast Assistant at Marvel Studios
January 1, 2019 - October 4, 2025Assisted in production tasks in VFX and with cast coordination.
Education
Bachelor in Film, Television and Media Studies at Universidad Carlos III de Madrid
January 1, 2016 - January 1, 202012th Grade Science at Byron Center High School, MI
January 1, 2014 - January 1, 2015Certificate: 300 hours modules (Houdini, NukeX Advanced, Motion Graphics, 3D Maya) at Hogarth
January 11, 2030 - September 9, 2025Bachelor's Degree in Audiovisual Communication at Universidad Carlos III de Madrid
January 1, 2016 - January 1, 2020Especialista Universitario en Dirección de Marketing y Ventas at UEMC Business School
January 1, 2023 - January 1, 2024Carrera en Postproducción at Trazos
January 1, 2020 - January 1, 2023Intro to Photography for Non-Majors at Kendall College of Art and Design
January 1, 2015 - January 1, 2015Grado en Comunicación Audiovisual at Universidad Carlos III de Madrid
January 1, 2016 - January 1, 2020Curso Especialista Universitario en Dirección de Marketing y Ventas at UEMC Business School
January 1, 2023 - January 1, 2024Carrera en Postproducción at Trazos
January 1, 2020 - January 1, 2023Intro to Photography for Non-Majors at Kendall College of Art and Design
January 1, 2015 - January 1, 2015Fachhochschulstudium Marketing und Vertriebsmanagement at UEMC Business School
January 1, 2023 - December 31, 2024Bachelor - Abschluss in audiovisueller Kommunikation at Universidad Carlos III Madrid
January 1, 2016 - December 31, 2020Bachelor in Post-production at Trazos
January 1, 2020 - December 31, 2023Intro to Photography for Non-Majors at Kendall College of Art and Design
January 1, 2015 - January 1, 2015Qualifications
Certificate in Advanced English (CAE)
January 11, 2030 - September 9, 2025Intro to Photography
January 11, 2030 - September 9, 2025Industry Experience
Media & Entertainment, Software & Internet, Professional Services, Education, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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