Available to hire
I’m Josephine Hardy, a passionate, creative, and flexible professional with a strong track record in hospitality, events, and marketing. I blend business sense with project management and software skills to deliver engaging guest experiences, impactful campaigns, and organized operations.
I’m a fast learner, team player, and diversity-driven, skilled at coordinating cross-functional teams, producing digital content, and building strong relationships with clients and stakeholders.
Language
English
Fluent
Swedish
Fluent
Dutch
Fluent
Work Experience
Management/ Marketing & Sales at Château de la Réserve
July 20, 2025 - September 10, 2025Elevate guest experience by embodying and promoting the château's brand values; curate and produce engaging content for digital and social media; ensure brand consistency across guest-facing spaces; provide actionable guest insights to optimize marketing strategies; support on-site brand engagement and promotions; design content and layouts for platforms; coordinate with departments to maintain luxury service standards.
Real Estate Assistant at Swedish House Invest
January 1, 2025 - September 10, 2025Manage emails, phone calls, and client inquiries. Prepare and organize real estate documents (contracts, agreements, disclosures). Create and post property listings on real estate websites and social media. Design marketing materials (flyers, brochures, social media posts). Manage online and social media advertising campaigns.
Marketing Digital Creator at Swiss Education Group
November 20, 2024 - September 10, 2025Design and produce social media content (images, videos, reels, carousels, stories, etc.).
Duty Manager at The Post Hotel
September 20, 2024 - September 10, 2025Manage daily business operations to ensure efficiency. Monitor cash handling, invoices, and financial transactions. Coordinate between departments (housekeeping, front office, security, etc.). Ensure compliance with company policies, safety regulations, and service standards. Ensure excellent customer service and address guest concerns. Design content and layouts for platform outreach. Arrange luxury services and client experiences.
Event Receptionist Assistant at Karlstad CCC
August 20, 2022 - September 10, 2025Providing event details, schedules, and directions. Verifying guest lists, tickets, and invitations. Distributing badges, event programs, and promotional materials. Assisting with event setup and breakdown. Arranging luxury services, spa treatments, private tours, or chauffeur services. Recommending local attractions, fine dining, and entertainment options. Assisting with travel and transport arrangements.
Receptionist, Housekeeping, and F&B at Best Western Hotel
April 20, 2022 - September 10, 2025Managing check-ins/outs and reservations. Handling calls, emails, and inquiries. Providing information and concierge services. Ensuring high cleanliness and presentation standards. Following daily schedule for room arrivals. Taking and serving food & drink orders.
Education
Bachelor of Arts in Business Management at Swiss Hotel Management School
January 1, 2022 - January 1, 2025Bachelor of Arts in Business Management at University of Derby, Switzerland
January 1, 2024 - January 1, 2025Masters in Event and Wedding Planning at Swiss Hotel Management School & HTTI School of Hotel Management
January 1, 2024 - December 31, 2024Hotel & Tourism at Tingvalla Gymnasiet, High School
January 1, 2019 - December 31, 2022Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Education
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