Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Ilse Judith van Niekerk, a results-driven administrative professional based in Paarl with a passion for turning chaos into organized systems. With years of experience in debtors administration, office management, and social media coordination, I help teams streamline processes, improve customer experiences, and deliver clear, compelling communications. I enjoy building engaging digital content and supporting cross-functional teams to achieve marketing and operational goals. I thrive in fast-paced environments, am highly reliable, and bring a proactive, problem-solving approach to every project.…Hi, I'm Ilse Judith van Niekerk, a results-driven administrative professional based in Paarl with a passion for turning chaos into organized systems. With years of experience in debtors administration, office management, and social media coordination, I help teams streamline processes, improve customer experiences, and deliver clear, compelling communications. I enjoy building engaging digital content and supporting cross-functional teams to achieve marketing and operational goals. I thrive in fast-paced environments, am highly reliable, and bring a proactive, problem-solving approach to every project.

Ilse Judith van Niekerk

Content Creator, Copywriter, Graphic Designer, +5





Hi, I'm Ilse Judith van Niekerk, a results-driven administrative professional based in Paarl with a passion for turning chaos into organized systems. With years of experience in debtors administration, office management, and social media coordination, I help teams streamline processes, improve customer experiences, and deliver clear, compelling communications. I enjoy building engaging digital content and supporting cross-functional teams to achieve marketing and operational goals. I thrive in fast-paced environments, am highly reliable, and bring a proactive, problem-solving approach to every project.…Hi, I'm Ilse Judith van Niekerk, a results-driven administrative professional based in Paarl with a passion for turning chaos into organized systems. With years of experience in debtors administration, office management, and social media coordination, I help teams streamline processes, improve customer experiences, and deliver clear, compelling communications. I enjoy building engaging digital content and supporting cross-functional teams to achieve marketing and operational goals. I thrive in fast-paced environments, am highly reliable, and bring a proactive, problem-solving approach to every project.

Available to hire

Hi, I’m Ilse Judith van Niekerk, a results-driven administrative professional based in Paarl with a passion for turning chaos into organized systems. With years of experience in debtors administration, office management, and social media coordination, I help teams streamline processes, improve customer experiences, and deliver clear, compelling communications.

I enjoy building engaging digital content and supporting cross-functional teams to achieve marketing and operational goals. I thrive in fast-paced environments, am highly reliable, and bring a proactive, problem-solving approach to every project.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Afrikaans

Fluent

English

Fluent

Work Experience

Social Media Manager at Freelancer

September 1, 2024 - Present

Develop and implement tailored social media strategies for diverse clients; conduct market research; plan content calendars across Instagram, Facebook and TikTok; create engaging multimedia content (graphics, reels, carousels, stories, static posts); write compelling copy and calls-to-action; manage community interactions; track analytics and provide performance reports to guide strategy.

Debtors Administrator at RX South Africa

October 1, 2015 - Present

Raise invoices and credit requests; track Proof of Deliveries; contact customers before due dates; manage debtor relationships and payment plans; follow up on overdue accounts; reconcile accounts; submit Nedbank invoice discounting; monthly debtor statements; verify trade references; liaise with sales team on credit and payment issues; handle and capture petty cash transactions.

Office Administrator at Sugarbloom Studio t/a Kidazzle

September 1, 2015 - September 11, 2025

Maintain membership database; debt collection; daily cash-ups; packaging and logistics of monthly art kits; liaison with franchises, customers, members, suppliers and couriers; general office management.

Office Administrator at Boer and Brit Wines / Gilga Wines / Stefano Wines

December 1, 2013 - September 11, 2025

Receive and lodge orders on Pastel; lodge and dispatch customer invoices; prepare and dispatch quotations; issue commercial invoices (exports); process credit notes and creditors invoices; reconciliation of debtors and creditors; debt collection; stock control; dispatch and logistics of wine; liaison with warehouses; resolve queries.

Customer Service Consultant at Metropolitan Life

December 1, 2011 - September 11, 2025

Oversee Stellenbosch customer service office; reception and personal assistant duties; provide policy information; cash handling; process client requests; debtors collection; claims follow-up; product knowledge; policy surrenders; lodge and cancel policy cessions.

Call Centre Consultant at Nursing Services South Africa

June 1, 2007 - September 11, 2025

Book nurses for vacant shifts; manage database to assign correct nurses; provide ongoing feedback to hospitals; follow up with hospitals and nurses; ensure correct candidate placement for shifts.

General Merchandiser at Pick ’n Pay

June 1, 2007 - September 11, 2025

Assist customers; keep shelves stocked and clean; remove expired products; prepare for stock-take; merchandise; manage promotions; use relevant systems (SAP); communicate with clients and suppliers.

Social Media Manager (Freelance) at Self-Employed / Freelancer

September 1, 2024 - Present

Freelance social media management: conduct market research, develop and implement tailored social media strategies, plan content calendars across Instagram, Facebook, and TikTok, create multimedia content, write compelling copy and calls-to-action, manage community interactions, and track analytics to guide strategy.

Debtors Administrator at RX South Africa

October 1, 2015 - Present

Raise invoices and credit requests, track Proof of Deliveries, communicate with customers before due dates, manage debtor relationships, negotiate payment plans, review age analysis, provide Debtors Age Reports, suspend accounts for non-payment and manage reactivations, reconcile bank statements, process refunds, and submit Nedbank Invoice Discounting statements.

Office Administrator at Sugarbloom Studio t/a Kidazzle

September 30, 2015 - September 11, 2025

Maintain membership database, debt collection, daily cash-ups, packaging and logistics of monthly art kits, liaising with franchises, customers, members, suppliers, and couriers.

Office Administrator at Boer and Brit Wines / Gilga Wines / Stefano Wines

December 31, 2013 - September 11, 2025

Receive and lodge orders on Pastel, lodge and dispatch customer invoices, prepare and dispatch quotations, manage exports (commercial invoices), process credits and debtors/creditors, stock control, dispatch/logistics, liaise with warehouses, and resolve queries.

Customer Service Consultant at Metropolitan Life

December 31, 2011 - September 11, 2025

Oversee Stellenbosch customer service office; provide policy information; assist with loans, surrenders, and claims; liaise with head office, undertakers, lawyers, banks; debtors’ collection via telephone; strong administration and filing.

Call Centre Consultant at Nursing Services South Africa

June 30, 2007 - September 11, 2025

Call centre support to book nurses for vacant shifts; manage candidate hospital communications; provide ongoing feedback and follow-up; coordinate with hospitals and nurses.

General Merchandiser at Pick 'n Pay

June 30, 2007 - September 11, 2025

Customer service, shelf maintenance, stock management, stock-take preparation, merchandising and administration of returned products.

Social Media Manager at Freelancer

September 1, 2024 - Present

Conduct market research to identify trends, target audience behavior, and competitor strategies. Develop and implement tailored social media strategies for diverse clients. Plan and manage content calendars across Instagram, Facebook and TikTok. Create engaging multimedia content (graphics, reels, carousels, stories, static posts). Write compelling copy and calls-to-action to increase audience engagement. Manage community interactions, responding to comments, DMs, and inquiries. Track analytics and provide performance reports to guide strategy.

Debtors Administrator at RX South Africa

October 1, 2015 - Present

Raise invoices and credit requests accurately and promptly. Track customer PODs. Contact customers before invoice due dates for timely payment. Manage relationships with debtors and ensure payment compliance. Follow up on overdue accounts and resolve payment issues. Negotiate and monitor customer payment plans. Review and monitor customer age analysis. Provide Debtors Age Reports to MD for strategic discussion. Suspend accounts for non-payment and manage account reactivations. Obtain and process daily bank statements. Reconcile accounts and allocate payments from bank statements. Process customer refunds and resolve queries efficiently. Submit weekly & monthly Nedbank Invoice Discounting. Maintain and update customer profiles. Monthly customer statement run. Evaluate and assess new credit requests. Obtain trade references for new customers. Liaise with customers and the sales team regarding credit and payment issues. Handle and capture petty cash transactions.

Office Administrator at Sugarbloom Studio t/a Kidazzle

September 1, 2015 - September 11, 2025

Maintain membership database. Debt collection. Daily cash-ups. Packaging and logistics of monthly art kits. Liaising with Franchises, customers, members, suppliers, and couriers.

Office Administrator at Boer and Brit Wines / Gilga Wines / Stefano Wines

December 1, 2013 - September 11, 2025

Receive and lodge orders on Pastel. Lodge and dispatch customer invoices. Prepare and dispatch quotations. Commercial invoices (Exports). Receive, verify, and lodge credit notes. Receive, verify, and lodge creditors invoices. Preparation and dispatch of customer statements. Credit control of debtors. Reconciliation of debtors and creditors accounts. Debt collection. Diary management for the owners. Resolve queries. Administrative duties. Stock control. Dispatch and Logistics of Wine. Monitor dispatch & arrival of wine. Liaising with warehouses on arrival of wine.

Customer Service Consultant at Metropolitan Life

December 1, 2011 - September 11, 2025

Oversee Stellenbosch customer service office. Receptionist. Personal assistant duties. Provide policy information. Cashier duties. Receive queries. Process client requests. Debtors’ collection via telephone. Strong administration. Filing. Correspondence with Head Office / undertakers / lawyers / Banks. Claims follow-up. Lodge and process loans / surrenders / death, disability, and retirement claims / cancellations / refunds / mode of payments / policy reinstatements. Lodge and cancel policy cessions.

Call Centre Consultant at Nursing Services South Africa

June 1, 2007 - September 11, 2025

Call Centre Consultant: Book nurses for vacant shifts. Manage database; book correct nurse for shifts. Provide ongoing feedback to hospitals. Find correct candidate and coordinate shifts. Monitor and follow up with hospitals and nurses.

General Merchandiser at Pick 'n Pay

June 1, 2007 - September 11, 2025

Assist customers. Merchandise shelves; ensure stock; remove expired products; prepare for stock-take; administration of returned products; merchandising; work on SAP. Client/supplier communication; product knowledge; invoicing.