I am a dynamic project and program management professional with over 10 years of experience leading technology and business projects across multiple industries. I excel at translating strategy into actionable programs that drive digital transformation, product launches, and organizational growth, leveraging Waterfall, Agile, and hybrid delivery approaches to achieve measurable business outcomes. I thrive in cross-functional, high-stakes environments, collaborating with C-suite leaders on M&A integrations, IT strategy, and enterprise program governance. I’ve led AI-enabled initiatives, modernized payment platforms, and designed scalable delivery frameworks that enable rapid decision-making, regulatory alignment, and exceptional customer experiences.

Misbah Dalvi

I am a dynamic project and program management professional with over 10 years of experience leading technology and business projects across multiple industries. I excel at translating strategy into actionable programs that drive digital transformation, product launches, and organizational growth, leveraging Waterfall, Agile, and hybrid delivery approaches to achieve measurable business outcomes. I thrive in cross-functional, high-stakes environments, collaborating with C-suite leaders on M&A integrations, IT strategy, and enterprise program governance. I’ve led AI-enabled initiatives, modernized payment platforms, and designed scalable delivery frameworks that enable rapid decision-making, regulatory alignment, and exceptional customer experiences.

Available to hire

I am a dynamic project and program management professional with over 10 years of experience leading technology and business projects across multiple industries. I excel at translating strategy into actionable programs that drive digital transformation, product launches, and organizational growth, leveraging Waterfall, Agile, and hybrid delivery approaches to achieve measurable business outcomes.

I thrive in cross-functional, high-stakes environments, collaborating with C-suite leaders on M&A integrations, IT strategy, and enterprise program governance. I’ve led AI-enabled initiatives, modernized payment platforms, and designed scalable delivery frameworks that enable rapid decision-making, regulatory alignment, and exceptional customer experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Project Manager – Global Payments & Receivables at Citi
August 1, 2018 - September 12, 2025
Spearheaded strategic Citi Funds Transfer (CitiFT) deployment across ASPAC, EMEA, and Mexico; led CLS integration for real-time settlement; oversaw risk and change management through a Change Review Board; managed budgets, governance, and stakeholder communications; ensured regulatory and industry-standard alignment (SWIFT, SEPA).
Project Manager / Scrum Master at Boston Consulting Group
August 1, 2018 - Present
Managed end-to-end client engagement for program & portfolio delivery, leveraging Waterfall and scaled Agile processes. Led cross-functional teams to deliver AI-enabled digital transformation initiatives for Mastercard and other financial services clients, building microservices, integrating fraud-detection AI models, and aligning regulatory requirements. Established governance structures, roadmaps, and integrated SDLC practices. Directed Agile ceremonies and helped introduce scalable delivery frameworks, PMO governance, and data-driven reporting across global teams.
Project Manager at Citi
August 1, 2018 - September 12, 2025
Global Payments & Receivables portfolio leadership, including strategic delivery of Citi Funds Transfer (CitiFT) across multiple regions and CLS integration to reduce settlement risk. Managed risk & change governance, budgeting and executive reporting, and cross-regional releases to align with regulatory changes and industry standards. Oversaw stakeholder alignment and program visibility across global teams.
Project Manager / Scrum Master at Boston Consulting Group (BCG)
August 1, 2018 - Present
Led end-to-end program & portfolio delivery for client engagements using waterfall and scaled agile. Directed AI-enabled digital transformation initiatives, including secure API development, mobile-first payment experiences, and regulatory alignment. Built cross-functional teams to develop microservices (Node.js, React.js), integrated fraud-detection AI models, and deployed analytics-driven recommendations on mobile platforms leveraging Flutter and Kotlin. Collaborated with data scientists to deploy clustering models for customer insights and personalized workflows.
Global Payments & Receivables Project Manager at Citi
August 1, 2018 - September 12, 2025
Led Citi Funds Transfer (CitiFT) program across ASPAC, EMEA, and Mexico; orchestrated CLS integration for real-time cross-border settlements; managed risk, change control, budgeting, and reporting. Chaired Steering Committee and Change Review Board meetings, ensuring alignment with regulatory requirements and global standards.
Project Manager / Scrum Master at Boston Consulting Group
August 1, 2018 - Present
Manage end-to-end client engagements for program and portfolio delivery, blending waterfall and scaled agile practices. Led AI-enabled digital transformation initiatives with Mastercard and Bank of America, modernizing payment systems, APIs, and mobile experiences; oversaw cross-functional teams delivering microservices in Node.js and React; integrated fraud-detection AI, NLP, and predictive analytics into mobile platforms. Established PMO governance, roadmaps, and executive reporting; managed budgets, risk, and stakeholder alignment, achieving cost efficiencies and enhanced delivery velocity.
Project Manager at Citi
August 1, 2018 - September 12, 2025
Led strategic delivery of Citi Funds Transfer (CitiFT) across ASPAC, EMEA, and Mexico as part of a global modernization initiative. Oversaw the integration and deployment of Continuous Linked Settlement (CLS) for real-time cross-border settlement, and managed risk, change control, and governance through a Change Review Board. Tracked budgets and forecasts using MS Project and Clarity; chaired Steering Committee and Program Status meetings; ensured alignment with SWIFT, SEPA, AML, and other regulatory standards; collaborated with technology, operations, and legal services to design target operating models and IT strategy.
Project Manager / Scrum Master at Boston Consulting Group
August 1, 2018 - Present
Lead end-to-end client engagement for program and portfolio delivery, integrating Waterfall and scaled Agile processes across multiple Fortune 500 engagements. Directed cross-functional teams to deliver AI-enabled digital transformations (e.g., Mastercard digital wallet/API modernization) and Bank of America mobile banking enhancements. Guided development of real-time transaction capabilities via Node.js and React.js, and integrated AI/ML models (fraud detection, clustering, NLP) into mobile platforms built with Flutter, Kotlin, Swift, and React Native. Established governance, roadmaps, KPIs, risk/change management, and executive reporting using Planview, Clarity, JIRA, and Power BI. Drove enterprise change management, training, and adoption to ensure successful mobilization of AI-enabled CX and digital platforms.
Project Manager at Citi
August 1, 2018 - September 11, 2025
Spearheaded Citi Funds Transfer (CitiFT) global rollout; integrated CLS; managed risk and change control; delivered budget tracking and executive communications; oversaw alignment with SWIFT, SEPA, ACH & Fedwire; governed across ASPAC, EMEA, and Mexico.
Project Manager / Scrum Master at Boston Consulting Group
August 1, 2018 - Present
Lead end-to-end program and portfolio delivery for client engagements across AI-enabled digital transformations, leveraging waterfall and scaled agile (SAFe) methodologies. Directed cross-functional teams delivering AI, data analytics, microservices, and fraud-detection initiatives for Mastercard, Bank of America, PNC Bank, Morgan Stanley Wealth Management, and Prudential. Established governance, roadmaps, and PMO practices to enable timely, high-quality delivery and regulatory alignment.
Project Manager – Wealth Management at Morgan Stanley Smith Barney
May 1, 2014 - September 12, 2025
Directed a portfolio of wealth management projects, overseeing Sales Technology initiatives with waterfall and agile methodologies across CRM platforms, portfolio management tools, and mobile engagement systems. Collaborated with financial advisors, operations, and communications teams; led AI-powered investment insights, NLP analysis of advisor notes, and mobile solutions to enhance client experiences and compliance.
Project Manager – Wealth Management at Morgan Stanley Smith Barney
May 1, 2014 - September 12, 2025
Portfolio oversight of Wealth Management projects modernizing CRM platforms, portfolio tools, and mobile engagement. Led adoption of AI-powered investment insights and advisor platforms, ensured regulatory compliance, and delivered multi-channel client experiences. Directed app development with React.js and Swift, and integrated reinforcement learning and NLP insights into dashboards and mobile solutions.
Wealth Management Project Manager at Morgan Stanley Smith Barney
May 1, 2014 - September 12, 2025
Oversaw a portfolio of Wealth Management projects modernizing CRM platforms, portfolio management tools, and mobile engagement systems. Led AI-powered insights and advisor platforms, ensuring regulatory compliance and a seamless client experience. Managed development of advisor and client-facing apps using React.js and Swift, integrating NLP and reinforcement learning concepts for enhanced decision support.
Project Manager at Morgan Stanley Smith Barney
May 1, 2014 - September 12, 2025
Managed a portfolio of 10+ Sales Technology projects across waterfall and agile methods, partnering with Financial Advisors, Marketing, and Operations to deliver CRM modernization and wealth management tools. Directed mobile advisor apps (React.js, Swift) and integrated AI-driven insights (NLP, predictive analytics) to enhance customer experience and compliance. Led cross-functional teams to deliver analytics, reporting, and automation initiatives within the wealth management platform.
Project Manager at Morgan Stanley Smith Barney
May 1, 2014 - September 11, 2025
Managed portfolio of Wealth Management projects modernizing CRM, portfolio management tools, and mobile engagement; led AI-powered investment insights adoption; delivered advisor and client-facing apps; integrated NLP models to analyze advisor notes and market sentiment; ensured compliance.
Project Management Internship – PMO at Thomson Reuters
August 1, 2010 - September 12, 2025
Supported PMO for Markets & Investments, assisting project planning, governance, stakeholder communications, and reporting.
Project Management Internship – PMO Markets & Investment at Thomson Reuters
August 1, 2010 - September 12, 2025
PMO internship supporting markets & investments through planning, governance, and milestone tracking to enable timely delivery and improved oversight.
Project Management Internship – PMO at Thomson Reuters
August 1, 2010 - September 12, 2025
PMO internship focused on project coordination across markets, supporting governance, reporting, and process improvements within Markets & Investment.
Project Management Intern at Thomson Reuters
August 1, 2010 - September 12, 2025
PMO internship within Markets & Investment, supporting project governance, status reporting, and cross-functional coordination to advance key initiatives.
Project Management Internship at Thomson Reuters
August 1, 2010 - September 11, 2025
PMO internship; supported Markets & Investment PMO; assisted project coordination, governance, and reporting.
Analyst – Internship at JPMorgan Chase
September 1, 2009 - September 12, 2025
Participated in analysis and project support, contributing to payment systems and risk-related initiatives during internship.
Analyst – Internship at JPMorgan Chase
September 1, 2009 - September 12, 2025
Analytical support for project initiatives within the corporate functions, contributing to schedule tracking, risk logging, and stakeholder communications.
Analyst – Internship at JPMorgan Chase
September 1, 2009 - September 12, 2025
Supportive role within payments and risk/performance tracking, contributing to project teams and gaining exposure to payments infrastructure and governance.
Analyst (Intern) at JPMorgan Chase
September 1, 2009 - September 12, 2025
Analyst intern providing support to finance and operations teams, contributing to documentation, analysis, and reporting.
Analyst (Internship) at JPMorgan Chase
September 1, 2009 - September 11, 2025
Analyst internship; contributed to project support within Wholesale Banking.

Education

Bachelor of Science at New Jersey Institute of Technology
January 11, 2030 - September 11, 2025
Bachelor of Science in Information Technology (Cum Laude) at New Jersey Institute of Technology
January 11, 2030 - September 12, 2025
Bachelor of Science in Information Technology at New Jersey Institute of Technology
January 11, 2030 - September 12, 2025
Bachelor of Science in Information Technology at New Jersey Institute of Technology
January 11, 2030 - September 12, 2025
Bachelor of Science in Information Technology at New Jersey Institute of Technology
January 11, 2030 - September 12, 2025

Qualifications

Project Management Professional (PMP)
January 11, 2030 - September 11, 2025
Program Management Professional (PgMP)
January 11, 2030 - September 11, 2025
Certified Scrum Master (CSM)
January 11, 2030 - September 11, 2025
Certified SAFe Scrum Master (SSM)
January 11, 2030 - September 11, 2025
ITIL v4 Foundation Certification
January 11, 2030 - September 11, 2025
Udemy – Scrum with Azure DevOps Certification
January 11, 2030 - September 11, 2025
Project Management Professional (PMP)
January 11, 2030 - September 12, 2025
Program Management Professional (PgMP)
January 11, 2030 - September 12, 2025
Certified Scrum Master (CSM)
January 11, 2030 - September 12, 2025
Certified SAFe Scrum Master (SSM)
January 11, 2030 - September 12, 2025
ITIL v4 Foundation Certification
January 11, 2030 - September 12, 2025
Udemy – Scrum with Azure DevOps Certification
January 11, 2030 - September 12, 2025
Project Management Professional (PMP)
January 11, 2030 - September 12, 2025
Program Management Professional (PgMP)
January 11, 2030 - September 12, 2025
Certified Scrum Master (CSM)
January 11, 2030 - September 12, 2025
Certified SAFe Scrum Master (SSM)
January 11, 2030 - September 12, 2025
ITIL 4 Foundation
January 11, 2030 - September 12, 2025
Project Management Professional (PMP)
January 11, 2030 - September 12, 2025
Program Management Professional (PgMP)
January 11, 2030 - September 12, 2025
Certified Scrum Master (CSM)
January 11, 2030 - September 12, 2025
Certified SAFe Scrum Master (SSM)
January 11, 2030 - September 12, 2025
ITIL v4 Foundation
January 11, 2030 - September 12, 2025
Udemy – Scrum with Azure DevOps Certification
January 11, 2030 - September 12, 2025
Project Management Professional (PMP)
January 11, 2030 - September 12, 2025
Program Management Professional (PgMP)
January 11, 2030 - September 12, 2025
Certified Scrum Master (CSM)
January 11, 2030 - September 12, 2025
Certified SAFe Scrum Master (SSM)
January 11, 2030 - September 12, 2025
ITIL v4 Foundation Certification
January 11, 2030 - September 12, 2025
Udemy – Scrum with Azure DevOps Certification
January 11, 2030 - September 12, 2025

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment, Other, Telecommunications
    Home Pro Connect

    HomePro Connect is an innovative app that connects users with skilled handymen for virtual on-demand jobs. Designed for convenience, this platform enables homeowners to access reliable services at their fingertips, transforming the way they manage home repairs and maintenance. Whether it’s a quick fix or a larger project, HomePro Connect makes it simple to get the help you need. HomePro Connect comes equipped with a variety of features tailored to meet the needs of homeowners and service providers. Each feature enhances user experience, making it easy to find and book services on demand.

    01 Registration & Profile Setup
    02 Service Listings
    03 Real-Time Tracking
    04 In-App Messaging
    05 Rating & Reviews
    06 Payment Integration
    07 Favorites
    08 Scheduling Tools

    Soul Scribe

    Soul Scribe isn’t just another app — it’s a digital diary built for meaningful connections. Designed to capture life’s moments, Soul Scribe invites friends and family to be part of your story, transforming personal memories into shared experiences. It’s where journaling meets social connection, creating deeper bonds through everyday moments. The client needed a platform where users could document personal memories while inviting friends and family to join in. They wanted to create an app that balanced privacy with social interaction, offering a seamless, intuitive experience for users to collaborate and share memories in a private, controlled environment.

    No journaling-social platforms
    Complex post management
    Privacy concerns with sharing
    Lack of user collaboration
    Simplifying interactions effortlessly

    NutriSnap
    NutriSnap is an innovative app designed to help users maintain their nutrition and diet while providing easy access to nutritionists for personalized consultations. Integrating tracking tools and expert guidance empowers users to make informed choices about their health and wellness, creating a supportive community for achieving dietary goals.NutriSnap offers an array of features that cater to users' nutritional needs while connecting them with qualified nutritionists. Each function enhances user engagement and simplifies the journey to healthier living. 01 Registration & Login 02 Profile Setup 03 Meal and Water Tracking 04 Nutritionist Listing 05 Goals Management 06 Food Recommendations 07 Search & Filter 08 In-App Messaging
    Vifty

    VIFTY is a unique platform designed to connect service providers with consumers, facilitating interactions that allow users to earn while helping others. By offering a space for skill sharing and community support, VIFTY empowers users to make meaningful connections and generate income effortlessly. VIFTY combines social engagement with professional services, creating an ecosystem where users can easily showcase their offerings and connect with clients. Its innovative features ensure an intuitive experience for both service providers and seekers.

    01 Gig Listings
    02 Online Consultancy
    03 Social Interactions
    04 Ratings & Reviews
    05 One-to-One Chat
    06 Appointment Booking
    07 Post Management
    08 Reels Integration
    09 Video Calling
    10 Favorites Feature

    Single's up

    Single’s Up is a location-based dating app designed to help individuals connect with potential partners nearby. Focusing on users in the same area, the app facilitates meaningful connections and encourages in-person interactions. With a user-friendly interface, Single’s Up simplifies the journey to finding love right in your own neighborhood. The client sought to develop a dating app that emphasizes location-based connections, allowing users to find potential partners nearby. Creating a platform that encourages genuine interactions while addressing the need for privacy and user comfort in the dating landscape presented a unique challenge.

    Need for a localized dating solution
    Difficulty in fostering genuine, in-person connections
    Maintaining user privacy while promoting engagement
    Balancing user preferences with matching algorithms
    Creating an intuitive interface for seamless interactions