Hi, I’m Sinead Reynolds—a versatile professional with extensive experience in customer service, accounts, and office administration across healthcare, travel, and hospitality. I thrive on coordinating complex workflows, delivering accurate invoicing, and maintaining calm efficiency in fast-paced environments. I’m known for strong communication, problem solving, and a proactive approach to learning new systems. I enjoy collaborating with teams to streamline processes and deliver exceptional service.

Sinead Reynolds

Hi, I’m Sinead Reynolds—a versatile professional with extensive experience in customer service, accounts, and office administration across healthcare, travel, and hospitality. I thrive on coordinating complex workflows, delivering accurate invoicing, and maintaining calm efficiency in fast-paced environments. I’m known for strong communication, problem solving, and a proactive approach to learning new systems. I enjoy collaborating with teams to streamline processes and deliver exceptional service.

Available to hire

Hi, I’m Sinead Reynolds—a versatile professional with extensive experience in customer service, accounts, and office administration across healthcare, travel, and hospitality. I thrive on coordinating complex workflows, delivering accurate invoicing, and maintaining calm efficiency in fast-paced environments.

I’m known for strong communication, problem solving, and a proactive approach to learning new systems. I enjoy collaborating with teams to streamline processes and deliver exceptional service.

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Language

English
Fluent

Work Experience

Sales/Booking Agent at Recruit Overseas
January 1, 2025 - October 29, 2025
Part of the Sales Team for premium healthy food boxes Mindful Chef; campaign ran from January to February 2025. Responsible for booking and coordinating orders and handling bookings for IVCE as agent.
Purchasing Officer (Accounts Payable) at Centurion Transport & Logistics
August 1, 2024 - August 1, 2024
Wrote new procedures for the purchase order process and delivered training to depots to ensure smooth operations. Inputted all Purchase Orders and Invoices into Microsoft Dynamics AX, attaching documentation and applying accurate payments including discounts. Managed high-volume emails and daily departmental queries. Held daily Teams meetings with Accounts Payable and depots. Reconciled Totals with GST and prepared for payment; receipting POs to ensure accuracy.
Finance Administrator (Accounts Receivable) at Pure Sports Medicine
April 1, 2023 - April 1, 2023
Credit controller for seven major clinics; distributed weekly reports of outstanding invoices; chased payments via reminders, calls and emails. Allocated payments from bank receipts daily to Meddbase; handled insurance queries and invoices re-assessment; referred old invoices to debt collection (CCI). Conducted weekly debt reviews with management and supported administration teams with invoicing and insurance queries.
Head Patient Co-ordinator at Quality Dental
October 1, 2021 - October 1, 2021
Welcomed patients and checked them in; ensured medical history and FP17 forms were completed. Acted as Key Holder (opening/closing). Managed reception inbox, coordinated referrals and lab documents, and maintained equipment (emergency drug kit, oxygen, defibrillator). Communicated with practitioners to address patient queries and securely transmitted records via NHS email.
Travel Accounts Assistant at Trailfinders Ltd
July 1, 2020 - July 1, 2020
Loaded invoices into the Superfacts system; managed invoices for Southern Africa and Asia. Liaised with refunds, reservations and cruise departments to correct invoices; investigated discrepancies; managed two inboxes and general admin; reconciled company accounts; monthly payments to contracted hotels, excursions, transfers and flights; cleared debits and unallocated payments; handled credits with brochure and client support.
Sales Ledger Clerk/ Hotel Administrator at Novotel London Wembley
February 1, 2019 - February 1, 2019
Welcomed guests and fostered loyalty through personalized service. Handled guest queries, rebates and refunds; processed invoices to correct account codes; reconciled supplier statements; ensured timely creditor payments and travel agent commissions. Performed month-end tasks, including accruals, creditors reports, and bank reconciliation. Operated front office systems and updated currency in Opera.

Education

ITEC Level 4 Sports Therapy at Portobello Institute
October 1, 2012 - October 1, 2013
FETAC Level 5 Leisure and Fitness at Sallynoggin College of Further Education
September 1, 2009 - May 1, 2010

Qualifications

New Ireland Pension Training Course
January 1, 2014 - October 29, 2025

Industry Experience

Healthcare, Travel & Hospitality, Professional Services, Education, Retail