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Dedicated professional with 10+ years’ experience across banking operations, client service, and administrative support. Skilled in documentation, client relations, and problem-solving with strong adaptability, time management, and communication. Also an independent freelance video editor and digital content creator, equipped with creative editing skills (Adobe Premiere Pro/After Effects/CapCut/Filmora). Experienced in working with international clients to deliver projects on time, bringing creativity and professionalism to each assignment.…Dedicated professional with 10+ years’ experience across banking operations, client service, and administrative support. Skilled in documentation, client relations, and problem-solving with strong adaptability, time management, and communication. Also an independent freelance video editor and digital content creator, equipped with creative editing skills (Adobe Premiere Pro/After Effects/CapCut/Filmora). Experienced in working with international clients to deliver projects on time, bringing creativity and professionalism to each assignment.

Md. Masud Hossain Rana

Graphic Designer, Logo Designer, T-Shirt Designer, +7

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Dedicated professional with 10+ years’ experience across banking operations, client service, and administrative support. Skilled in documentation, client relations, and problem-solving with strong adaptability, time management, and communication. Also an independent freelance video editor and digital content creator, equipped with creative editing skills (Adobe Premiere Pro/After Effects/CapCut/Filmora). Experienced in working with international clients to deliver projects on time, bringing creativity and professionalism to each assignment.…Dedicated professional with 10+ years’ experience across banking operations, client service, and administrative support. Skilled in documentation, client relations, and problem-solving with strong adaptability, time management, and communication. Also an independent freelance video editor and digital content creator, equipped with creative editing skills (Adobe Premiere Pro/After Effects/CapCut/Filmora). Experienced in working with international clients to deliver projects on time, bringing creativity and professionalism to each assignment.

Available to hire

Dedicated professional with 10+ years’ experience across banking operations, client service, and administrative support. Skilled in documentation, client relations, and problem-solving with strong adaptability, time management, and communication.

Also an independent freelance video editor and digital content creator, equipped with creative editing skills (Adobe Premiere Pro/After Effects/CapCut/Filmora). Experienced in working with international clients to deliver projects on time, bringing creativity and professionalism to each assignment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

OAT (Operations & Administration Team) at IFIC Bank PLC

December 20, 2011 - June 1, 2025

Supported smooth banking operations with accurate documentation. Assisted teams in client service and reporting tasks to improve operational efficiency. Ensured proper administrative coordination and contributed to better client handling through dependable support and problem-solving.

Freelance Video Editor at Upwork

January 1, 2011 - August 1, 2024

Freelance video editing for clients, handling projects from request to final delivery. Works with editing tools and supports international clients independently, ensuring timely completion. Produces creative, professional outputs and manages multiple projects with time management and clear communication.