Versatile and highly adaptable professional with over 9 years of experience spanning project management, learning and development (L&D), and customer success. Known for delivering innovative solutions, optimizing workflows, and fostering meaningful client relationships across industries. A passionate AI and design enthusiast with a sharp ability to integrate emerging technologies into creative and business strategies. As a quick learner with a goal-oriented mindset and a can-do attitude, I excel at solving complex problems through innovation and adaptability. I thrive in dynamic, collaborative environments where creativity, technology, and teamwork converge to drive exceptional results.

Andra Marcu

Versatile and highly adaptable professional with over 9 years of experience spanning project management, learning and development (L&D), and customer success. Known for delivering innovative solutions, optimizing workflows, and fostering meaningful client relationships across industries. A passionate AI and design enthusiast with a sharp ability to integrate emerging technologies into creative and business strategies. As a quick learner with a goal-oriented mindset and a can-do attitude, I excel at solving complex problems through innovation and adaptability. I thrive in dynamic, collaborative environments where creativity, technology, and teamwork converge to drive exceptional results.

Available to hire

Versatile and highly adaptable professional with over 9 years of experience spanning project management, learning and development (L&D), and customer success. Known for delivering innovative solutions, optimizing workflows, and fostering meaningful client relationships across industries.

A passionate AI and design enthusiast with a sharp ability to integrate emerging technologies into creative and business strategies. As a quick learner with a goal-oriented mindset and a can-do attitude, I excel at solving complex problems through innovation and adaptability. I thrive in dynamic, collaborative environments where creativity, technology, and teamwork converge to drive exceptional results.

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Experience Level

Language

English
Fluent
Spanish; Castilian
Intermediate
French
Beginner

Work Experience

L&D Project Manager at HPE
August 31, 2024 - September 12, 2025
Led end-to-end leadership development programs across multiple time zones (EMEA, AMS & APJ); designed program communications; launched and maintained a SharePoint hub as a central resource; managed schedules, logistics, and resources for training delivery; coordinated with managers and vendors; created enrollment tracking reports; designed and analyzed program surveys; planned two face-to-face Graduation Events and handled all related logistics.
Delivery Program Manager at Microsoft
July 31, 2021 - September 12, 2025
Partnered with WWL stakeholders to support readiness initiatives for the Customer Success and Satisfaction organization; provided planning and logistics for training programs, prepared Quarterly Business Reviews, served as single point of contact for managed programs, delivered onsite coordination, ensured SLA adherence, produced business analytics, and trained new team members while documenting workflows.
Content Management Specialist at Webhelp for Carmignac
December 31, 2018 - September 12, 2025
Developed Carmignac website content and assets, collaborated with stakeholders, writers, and designers to ensure quality product information; tested and implemented new website features; updated pages using Sonata Project and Drupal CMS; conducted performance analyses, generated reports, and trained staff on CMS tools; edited images for web and social media to maintain brand cohesion.
Reservations Agent at Radisson Blu Hotel Bucharest
April 30, 2017 - September 12, 2025
Managed reservations via central reservation system; responded to inquiries from customers and travel agents; created reservation records, confirmations, and processed cancellations and modifications promptly.
Hostess at Radisson Blu Hotel Bucharest
July 31, 2016 - September 12, 2025
Greeted guests professionally, supported service delivery, and maintained high standards of guest satisfaction in line with hotel guidelines.
L&D Project Manager at HPE
August 1, 2024 - September 12, 2025
Led 3 Leadership Development Programs end-to-end: needs assessment, design, development, implementation, reporting; drove continuous improvement of learning solutions for leaders; collaborated with senior management across EM EA, AMS & APJ; designed program communications; managed SharePoint hub; logistics; enrollment tracking; surveys and data analysis; planned and executed 2 face-to-face Graduation Events.
Delivery Program Manager at Microsoft
July 1, 2021 - September 12, 2025
Partnered with WWL stakeholders to support readiness initiatives for Customer Success and Satisfaction; planned and provided logistics for training programs; prepared Quarterly Business Reviews; acted as SPOC for managed programs; provided onsite coordination for f2f training; ensured SLAs; delivered business analytics; trained new team members and documented workflows to improve efficiency.
Content Management Specialist at Webhelp for CARMIGNAC
December 1, 2018 - September 12, 2025
Developed and managed Carmignac website content, ensuring quality and brand alignment; collaborated with stakeholders, writers, designers; tested and implemented new features; used Sonata Project and Drupal CMS to update pages; conducted website performance analysis; trained staff on CMS tools; edited images for social media and website; maintained visual identity.
Reservations Agent at Radisson Blu Hotel Bucharest
April 1, 2017 - September 12, 2025
Responded to inquiries from customers, travel agents, and referrals concerning reservations; maintained reservation records; prepared confirmations; processed cancellations and modifications.
Hostess at Radisson Blu Hotel Bucharest
July 1, 2016 - September 12, 2025
Maximized guest satisfaction by providing quality service in line with hotel guidelines; greeted guests professionally and escorted to tables to ensure a welcoming experience.

Education

Bachelor's degree at University of Bucharest
January 1, 2012 - January 1, 2015
Tourism Technician at Virgil Madgearu Economic High School, Bucharest
January 1, 2008 - January 1, 2012
Bachelor's degree at University of Bucharest
January 1, 2012 - January 1, 2015

Qualifications

Project Manager
January 11, 2030 - September 12, 2025
Leadership Development Core Journey
January 11, 2030 - September 12, 2025
Entrepreneurial Skills
January 11, 2030 - September 12, 2025
Tourism Technician / Level 3
January 11, 2030 - September 12, 2025
ECDL Complete
January 11, 2030 - September 12, 2025
Interior Designer
January 11, 2030 - September 12, 2025
Photographer
January 11, 2030 - September 12, 2025
Therapeutic Art Life Coach
January 11, 2030 - September 12, 2025
Project Manager
January 11, 2030 - September 12, 2025
Leadership Development Core Journey
January 11, 2030 - September 12, 2025
Entrepreneurial Skills
January 11, 2030 - September 12, 2025
Tourism Technician / Level 3
January 11, 2030 - September 12, 2025
ECDL Complete
January 11, 2030 - September 12, 2025
Interior Designer
January 11, 2030 - September 12, 2025
Photographer
January 11, 2030 - September 12, 2025
Therapeutic Art Life Coach
January 11, 2030 - September 12, 2025

Industry Experience

Professional Services, Software & Internet, Media & Entertainment, Travel & Hospitality, Education