Analytical mind. Creative imagination. Breakfast taco enthusiast*. B2B copywriter and technical content creator with a background in blogs, social media posts, website copy, white papers, and case studies. I also support corporate document management, including SOPs, knowledge base articles, product guides, and service manuals. Over the past eight years, I’ve partnered with clients across the translation and localization, LSPs, biopharma, civil engineering, power, utilities, and energy sectors. Through that experience, I now specialize in turning technical or abstract ideas into clear and engaging narratives. While I do that, I also manage content strategy, brand voice alignment, and copyediting under tight deadlines and multiple deliverables. I’m quite nifty.

Rachel Lambert Miller

Analytical mind. Creative imagination. Breakfast taco enthusiast*. B2B copywriter and technical content creator with a background in blogs, social media posts, website copy, white papers, and case studies. I also support corporate document management, including SOPs, knowledge base articles, product guides, and service manuals. Over the past eight years, I’ve partnered with clients across the translation and localization, LSPs, biopharma, civil engineering, power, utilities, and energy sectors. Through that experience, I now specialize in turning technical or abstract ideas into clear and engaging narratives. While I do that, I also manage content strategy, brand voice alignment, and copyediting under tight deadlines and multiple deliverables. I’m quite nifty.

Available to hire

Analytical mind. Creative imagination. Breakfast taco enthusiast*. B2B copywriter and technical content creator with a background in blogs, social media posts, website copy, white papers, and case studies. I also support corporate document management, including SOPs, knowledge base articles, product guides, and service manuals.
Over the past eight years, I’ve partnered with clients across the translation and localization, LSPs, biopharma, civil engineering, power, utilities, and energy sectors. Through that experience, I now specialize in turning technical or abstract ideas into clear and engaging narratives. While I do that, I also manage content strategy, brand voice alignment, and copyediting under tight deadlines and multiple deliverables. I’m quite nifty.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Work Experience

Insights Analyst (Student/Intern) at Snow Data Science
October 1, 2024 - September 12, 2025
Transforming raw data into useable, actionable insights through data analysis and visualization, predictive modeling, and automation processes. Use of SQL, Excel, Tableau, Python, Power BI, and R/RStudio. Supporting the creation of custom dashboards, reports, and data collection strategies to build out business decision-making.
CAD Drafter at Aviat Networks
March 1, 2024 - September 12, 2025
Use of AutoCAD to design microwave and fiber telecommunication equipment, collaborating with the Engineering team on creating parts lists, BOMs, manuals, and supporting documentation; requirements gathering, preparing change orders, and entering design projects in Oracle Agile PLM.
Technical Copy & Content Creator (Freelance) at Rachel Lambert Copywriting+
May 1, 2023 - Present
Write and edit conversion-focused copy and technical content for websites, blogs, social posts, technical guides, email sequences, and sales collateral (e.g., case studies, sell sheets, pitch decks). Adapt tone of voice across industries and formats, aligning with brand strategy and audience intent. Manage SEO research, content planning, and social media calendars to support long-term content goals. Collaborate with stakeholders to refine messaging, improve user engagement, and keep quality standards.
Project Manager (Contract) at TISTA
December 1, 2022 - September 12, 2025
Led projects involving software implementation and legacy products; stakeholder management by heading up meetings, providing updates, and advising on project strategy; using ServiceNow to track and update costs, schedules, and performance; provided risk identification and mitigation.
Technical Designer at ONE Gas
May 1, 2022 - September 12, 2025
Oversaw concurrent natural gas installation design projects with varying budgets and timelines, using Civil 3D, ArcMap, Maximo, and MS Dynamic CRM; created designs, schedules, cost estimates, and permit requests; drove efficient communication by proactively issuing project updates to stakeholders.
Geodata CAD Specialist at MapsPeople
March 1, 2020 - September 12, 2025
Managed mapping design projects using AutoCAD and ArcGIS involving sports stadiums, shopping malls, university campuses, and airports, adhering to tight schedules and scope, using Confluence and Jira for project documentation and progress tracking.
Systems Support (CAD) Specialist (Contract) at NTT DATA Services
October 1, 2019 - September 12, 2025
Provided leadership to an extended team of thirty-five, helping cross-functional departments with internal TxDOT projects in GIS, Survey, and Project Management. Successfully managed CAD software implementation projects with the use of ServiceNow and ProjectWise.
Engineering Project Coordinator (Contract) at Siemens
December 1, 2018 - September 12, 2025
Managed a portfolio of 10-12 active EMS installation projects; ensured seamless stakeholder engagement, precise scheduling, and efficient logistics coordination; used Siemens internal software and Excel tools to track and drive GTM projects and strategy.
Engineering CAD Technician (Contract) at LCRA
February 1, 2018 - September 12, 2025
Use of AutoCAD to create engineering designs for power substation telecom equipment; ensured accuracy and adherence to project requirements, with use of SharePoint, ServiceNow, and Maximo to track projects.
Survey CAD Technician at Surveying and Mapping, LLC
June 1, 2016 - September 12, 2025
Designed oil and gas survey plats and alignment drawings using Autodesk Civil 3D and conducted deed research using State research software.
Administrative Project Assistant at Walker Partners, LLC
January 1, 2014 - September 12, 2025
Coordinated civil engineering (W/WW & Land Development) projects using my organizational abilities, patience, Deltek Vision, and MS Office.

Education

BSc in Marketing at Western Governors University
January 11, 2030 - September 1, 2026

Qualifications

Data Analytics Bootcamp (Excel, SQL, Tableau, Python, R, and Power BI)
October 1, 2024 - September 12, 2025
Copywriting, SEO, Digital Marketing, Technical Writing, JSON, XML
June 1, 2022 - September 12, 2025
Certified Lean Six Sigma Black Belt
March 1, 2022 - September 12, 2025
Certified Associate Project Management (CAPM®)
September 1, 2021 - September 12, 2025
Certified CAD Drafter (AutoCAD, Civil 3D, Revit)
February 1, 2015 - September 12, 2025
CompTIA Project+
May 1, 2014 - September 12, 2025

Industry Experience

Energy & Utilities, Professional Services, Media & Entertainment, Real Estate & Construction, Software & Internet, Telecommunications