I'm Nerea López, a Digital Marketing graduate and customer-oriented professional with strong communication and teamwork skills. I'm adaptable and quick to learn, eager to start a career in marketing and contribute to creative projects. I’ve responded to customer requests via email and chat, worked closely with internal teams to solve problems, and delivered excellent service while adhering to company guidelines.

Nerea López

I'm Nerea López, a Digital Marketing graduate and customer-oriented professional with strong communication and teamwork skills. I'm adaptable and quick to learn, eager to start a career in marketing and contribute to creative projects. I’ve responded to customer requests via email and chat, worked closely with internal teams to solve problems, and delivered excellent service while adhering to company guidelines.

Available to hire

I’m Nerea López, a Digital Marketing graduate and customer-oriented professional with strong communication and teamwork skills.

I’m adaptable and quick to learn, eager to start a career in marketing and contribute to creative projects. I’ve responded to customer requests via email and chat, worked closely with internal teams to solve problems, and delivered excellent service while adhering to company guidelines.

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Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Customer Experience Advisor at Bet365
January 1, 2025 - October 9, 2025
Handled customer inquiries via email and chat; responded to requests; collaborated with internal teams to resolve issues; delivered high-quality service while adhering to company guidelines.
Customer Account Advisor at LeoVegas
January 1, 2025 - October 9, 2025
Handled customer inquiries via email and chat. Collaborated with internal teams to resolve issues. Ensured high-quality support following company procedures.
Sales Agent at LeoVegas
December 31, 2022 - October 9, 2025
Managed client portfolio, generated leads through cold calls, and contributed to meeting sales targets.
Sales Agent at Trade Capital Ltd
January 1, 2022 - October 9, 2025
Managed client portfolio and tailored financial plans. Met monthly sales targets and generated leads through cold calls.
Sales Agent at Trade Capital Ltd
December 31, 2021 - October 9, 2025
Managed client portfolio and tailored financial plans; met monthly sales targets and generated leads through cold calls.

Education

Master's Degree in Digital Marketing at Complutense University of Madrid (UCM)
January 1, 2024 - January 1, 2025
Tourism Degree at Rey Juan Carlos University
January 1, 2012 - January 1, 2016
Master's Degree in Digital Marketing at Universidad Complutense de Madrid (UCM)
January 1, 2024 - January 1, 2025
Tourism Degree at Rey Juan Carlos University
January 1, 2012 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Travel & Hospitality, Retail