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I am a University of Toronto alumna who graduated one year early with an Honours BA, demonstrating discipline, time management, and academic excellence. I am a proactive, detail-oriented team player with strong communication skills in English, Mandarin, and intermediate French, adaptable to fast-paced, high-pressure environments while collaborating across diverse teams. I am skilled at producing clear, audience-appropriate written, visual, and verbal content for events, social media, and presentations, fostering engagement and inclusivity among diverse audiences.…I am a University of Toronto alumna who graduated one year early with an Honours BA, demonstrating discipline, time management, and academic excellence. I am a proactive, detail-oriented team player with strong communication skills in English, Mandarin, and intermediate French, adaptable to fast-paced, high-pressure environments while collaborating across diverse teams. I am skilled at producing clear, audience-appropriate written, visual, and verbal content for events, social media, and presentations, fostering engagement and inclusivity among diverse audiences.

Shan Shan

Designer, Content Creator, Copywriter, +5

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I am a University of Toronto alumna who graduated one year early with an Honours BA, demonstrating discipline, time management, and academic excellence. I am a proactive, detail-oriented team player with strong communication skills in English, Mandarin, and intermediate French, adaptable to fast-paced, high-pressure environments while collaborating across diverse teams. I am skilled at producing clear, audience-appropriate written, visual, and verbal content for events, social media, and presentations, fostering engagement and inclusivity among diverse audiences.…I am a University of Toronto alumna who graduated one year early with an Honours BA, demonstrating discipline, time management, and academic excellence. I am a proactive, detail-oriented team player with strong communication skills in English, Mandarin, and intermediate French, adaptable to fast-paced, high-pressure environments while collaborating across diverse teams. I am skilled at producing clear, audience-appropriate written, visual, and verbal content for events, social media, and presentations, fostering engagement and inclusivity among diverse audiences.

Available to hire

I am a University of Toronto alumna who graduated one year early with an Honours BA, demonstrating discipline, time management, and academic excellence.

I am a proactive, detail-oriented team player with strong communication skills in English, Mandarin, and intermediate French, adaptable to fast-paced, high-pressure environments while collaborating across diverse teams. I am skilled at producing clear, audience-appropriate written, visual, and verbal content for events, social media, and presentations, fostering engagement and inclusivity among diverse audiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Advanced

Work Experience

Sales and Marketing Intern at Wuxi Micro Rice Trading Co.

September 1, 2023 - September 15, 2025

Supported planning and execution of 3 Mid-Autumn Festival promotions (bundle discounts, festive packaging, cross-brand tea giveaway), helping boost seasonal sales by approximately 20% year-over-year. Managed in-store marketing materials, ensuring eye-level placement and consistent branding across 20+ supermarket outlets. Conducted competitor analysis across 20+ retail outlets, recording pricing, promotions, and shelf positioning; findings uncovered a 10% price undercut and informed pricing strategy. Maintained relationships with 7 wholesale and retail accounts, handling follow-up, resolving delivery issues, and collecting feedback to guide promotional priorities.

E-commerce Business Owner at Self-employed

August 1, 2024 - September 15, 2025

Researched local demographics and fashion trends to select popular earring styles, evaluated suppliers, and sourced the first batch of about $1,000 inventory with marketing materials (posters, banners, lighting). Operated a MixC night market booth ($50 daily rental), created promotional displays, and attracted student and young adult customers through live piano/singing performances and ~15% below-market pricing. Oversaw roughly $1,600 in preparation costs, tracked expenses and revenues, and built Excel pivot charts to identify best-selling items and peak hours, improving restocking and promotional planning. Generated about $3,500 in sales in one week, achieved about $1,900 profit plus about $500 from WeChat resale, net profit about $2,400, and successfully cleared all inventory.

Educational Counselor Assistant at Sino-Canada School

June 1, 2023 - September 15, 2025

Delivered tailored study abroad consultations via phone, email, and in-person; answered inquiries promptly, boosting client satisfaction and six-student retention. Managed confidential application records ensuring data integrity. Assisted in shortlisting 35+ institutions and coordinated study abroad seminars using Excel Pivot Tables. Compiled and verified 300+ documents to streamline cross-department workflows and ensure timely submissions.

Sales Intern at Wuxi Micro Rice Trading Co.

September 1, 2023 - September 15, 2025

Maintained relationships with 7 wholesale/retail accounts, handled follow-up calls, resolved delivery issues, and collected feedback to guide promotional priorities. Executed in-store branding through posters and displays. Collected data from 20+ outlets, created insights for management. Supported 3 Mid-Autumn Festival promotions, contributing to ~20% YoY sales growth.

Educational Counselor Assistant at Sino-Canada School

June 1, 2023 - September 15, 2025

Delivered tailored study abroad consultations via phone, email, and in-person, boosting client satisfaction and retention for six students while strengthening long-term relationships. Managed confidential application records, ensuring accuracy and protecting data integrity in line with institutional and industry standards. Assisted in shortlisting 35+ academic institutions aligned with clients’ requirements and coordinated study abroad seminars using Excel Pivot Tables, optimizing advisor preparation time. Compiled and verified 300+ application documents for submission, increasing process efficiency, enhancing workflow between departments, and ensuring timely completion of all client application cycles.

Sales Intern at Wuxi Micro Rice Trading Co.

September 1, 2023 - September 15, 2025

Maintained relationships with 7 wholesale and retail accounts, handling follow-up calls, resolving delivery issues, and collecting feedback to guide promotional priorities. Distributed and set up posters, flyers, and shelf displays across supermarkets, ensuring eye-level placement and consistent in-store branding to attract festival shoppers. Collected competitor and performance data from 20+ outlets, compiled charts, and presented insights to management. Supported the planning and execution of 3 Mid-Autumn Festival promotions (bundle discounts, festive packaging, cross-brand tea giveaway), helping boost seasonal sales by approximately 20% year-over-year.