I am a versatile communications and marketing professional based in Nigeria, specializing in customer relationships, product education, and storytelling to educate customers and build loyalty across technology brands and retail. I excel at turning complex product details into clear, engaging narratives, training peers in soft skills, and leading cross-functional teams to deliver impactful campaigns. My goal is to help organizations grow by combining storytelling, proactive customer service, and strategic execution, while fostering positive, lasting connections with customers and colleagues. I enjoy events, community engagement, and creating digital content that informs and inspires.

Ediomo Akwaowo Udosen

I am a versatile communications and marketing professional based in Nigeria, specializing in customer relationships, product education, and storytelling to educate customers and build loyalty across technology brands and retail. I excel at turning complex product details into clear, engaging narratives, training peers in soft skills, and leading cross-functional teams to deliver impactful campaigns. My goal is to help organizations grow by combining storytelling, proactive customer service, and strategic execution, while fostering positive, lasting connections with customers and colleagues. I enjoy events, community engagement, and creating digital content that informs and inspires.

Available to hire

I am a versatile communications and marketing professional based in Nigeria, specializing in customer relationships, product education, and storytelling to educate customers and build loyalty across technology brands and retail. I excel at turning complex product details into clear, engaging narratives, training peers in soft skills, and leading cross-functional teams to deliver impactful campaigns.

My goal is to help organizations grow by combining storytelling, proactive customer service, and strategic execution, while fostering positive, lasting connections with customers and colleagues. I enjoy events, community engagement, and creating digital content that informs and inspires.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Broadcast Journalist & Community Reporter (Volunteer) at Inspiration FM
May 1, 2025 - Present
Research, script, and present community reports and stories for broadcast. Edit and proofread scripts to ensure clarity and accuracy. Engage diverse audiences by adapting language and tone for radio listeners.
Product Consultant at Samsung Mobile
April 1, 2025 - September 15, 2025
Developed persuasive sales pitches and marketing copy for digital campaigns. Built strong customer relationships, driving repeat sales through storytelling and live product demonstrations. Consistently achieved and exceeded sales targets; received multiple sales achievement awards. Created engaging online content, including live sessions, product write-ups, and social media posts, boosting brand awareness.
Product Consultant at Oppo Phones Nigeria
January 1, 2023 - September 15, 2025
Delivered product presentations and tailored communication strategies to increase customer engagement. Wrote product-focused marketing content for in-store promotions and digital channels. Trained sales team members on soft skills, storytelling, and persuasive communication. Organized events and activations to promote brand visibility and customer interaction.
Head Waitress & Event Coordinator at Georgetown Hotel and Residences
January 1, 2020 - September 15, 2025
Led a service team, delegating tasks and maintaining high standards of guest experience. Organized and executed events, ensuring smooth operations and customer satisfaction. Trained and mentored new team members in customer relations and soft skills.
Broadcast Journalist & Community Reporter (Volunteer) at Inspiration FM
May 1, 2025 - Present
Research, script, and present community reports and stories for broadcast. Edit and proofread scripts to ensure clarity and accuracy. Adapt language and tone for radio listeners to engage diverse audiences.
Product Consultant at Samsung Mobile
April 1, 2025 - September 15, 2025
Developed persuasive sales pitches and marketing copy for digital campaigns. Built strong customer relationships, driving repeat sales through storytelling and live product demonstrations. Created engaging online content, including live sessions, product write-ups, and social media posts, boosting brand awareness.
Product Consultant at Oppo Phones Nigeria
January 1, 2023 - September 15, 2025
Delivered product presentations and tailored communication strategies to increase customer engagement. Wrote product-focused marketing content for in-store promotions and digital channels. Trained sales team members on soft skills, storytelling, and persuasive communication. Organized events and activations to promote brand visibility and customer interaction.
Head Waitress & Event Coordinator at GeorgeTown Hotel and Residences
January 1, 2020 - September 15, 2025
Led a service team, delegating tasks and maintaining high standards of guest experience. Organized and executed events, ensuring smooth operations and customer satisfaction. Trained and mentored new team members in customer relations and soft skills.
Broadcast Journalist & Community Reporter (Volunteer) at Inspiration FM
May 1, 2025 - Present
Research, script, and present community reports and stories for broadcast. Edit and proofread scripts to ensure clarity and accuracy. Engage diverse audiences by adapting language and tone for radio listeners.
Product Consultant at Samsung Mobile
April 1, 2025 - September 15, 2025
Developed persuasive sales pitches and marketing copy for digital campaigns. Built strong customer relationships, driving repeat sales through storytelling and live product demonstrations. Consistently achieved and exceeded sales targets; received multiple sales achievement awards. Created engaging online content, including live sessions, product write-ups, and social media posts, boosting brand awareness.
Product Consultant at Oppo Phones Nigeria
January 1, 2023 - September 15, 2025
Delivered product presentations and tailored communication strategies to increase customer engagement. Wrote product-focused marketing content for in-store promotions and digital channels. Trained sales team members on soft skills, storytelling, and persuasive communication. Organized events and activations to promote brand visibility and customer interaction.
Head Waitress & Event Coordinator at Georgetown Hotel and Residences
January 1, 2020 - September 15, 2025
Led a service team, delegating tasks and maintaining high standards of guest experience. Organized and executed events, ensuring smooth operations and customer satisfaction. Trained and mentored new team members in customer relations and soft skills.
Product Consultant at Samsung Nigeria
February 1, 2023 - Present
Provided product knowledge and customer education on Samsung Galaxy models. Trained colleagues on soft skills and represented the state in regional presentations. Co-chaired planning committee for team bonding (2023). Recognized as a go-to team player, supporting peers. Retained customer loyalty across product lines through consistent education and engagement.
South South Brand Community Manager at OPPO Nigeria
February 1, 2023 - September 15, 2025
Built and managed OPPO’s online communities in the South-South region. Hosted Facebook Live sessions to educate customers and created communication campaigns aligned with marketing strategies.
Brand Marketer at OPPO Nigeria
January 1, 2023 - September 15, 2025
Consistently exceeded weekly sales targets, earned certifications and awards. Shared product knowledge via Facebook & WhatsApp content. Promoted from Grade D to Grade A shop. Led state & interstate planning committees, setting and achieving team goals. Designed creative layouts & marketing materials.
Sales Consultant at Slot Systems Ltd
January 1, 2024 - September 15, 2025
Served as MC, Compere, and Games Coordinator at end-of-year parties. Active member of planning committees for events (2022–2024).
Product Consultant at Samsung Nigeria
February 1, 2023 - Present
Provided product knowledge and customer education on Samsung Galaxy models; trained colleagues on soft skills; represented state in regional presentations; co-headed planning committee for team bonding (2023); recognized as go-to team player, supporting peers.
South South Brand Community Manager at OPPO Nigeria
February 1, 2023 - September 15, 2025
Built and managed OPPO's online communities in the South-South region; hosted Facebook Live sessions to educate customers; created communication campaigns aligned with marketing strategies.
Brand Marketer at OPPO Nigeria
January 1, 2023 - September 15, 2025
Consistently exceeded weekly sales targets, earned certifications and awards; shared product knowledge via Facebook & WhatsApp content; promoted from Grade D to Grade A shop; led state and interstate planning committees; designed creative layouts and marketing materials.
Sales Consultant at Slot Systems Ltd
January 1, 2024 - September 15, 2025
MC, Compere, and Games Coordinator at end-of-year parties; active member of planning committee for events (2022–2024).
Product Consultant at Samsung Nigeria
February 1, 2023 - Present
Provided product knowledge and customer education on Samsung Galaxy models. Appointed to train colleagues on soft skills and represented state in regional presentations. Co-headed planning committee for team bonding (2023). Recognized as go-to team player, supporting peers.
Brand Community Manager (South-South) at OPPO Nigeria
February 28, 2023 - September 15, 2025
Built and managed OPPO’s online communities in the South-South region. Hosted Facebook Live sessions to educate customers. Created communication campaigns aligned with marketing strategies.
Brand Marketer at OPPO Nigeria
January 31, 2023 - September 15, 2025
Consistently exceeded weekly sales targets, earning certifications & awards. Shared product knowledge via Facebook & WhatsApp content. Promoted from Grade D to Grade A shop. Led state & interstate planning committees, setting and achieving team goals. Designed creative layouts & marketing materials.
Sales Consultant at Slot Systems Ltd
December 31, 2024 - September 15, 2025
Served as MC, Compere, and Games Coordinator at end-of-year parties. Active member of planning committee for events (2022–2024).

Education

Diploma, Mass Communication at University of Uyo, Nigeria
January 11, 2030 - January 1, 2015
B.Sc., Mass Communication (in view) at University of Uyo, Nigeria
January 1, 2026 - September 15, 2025
B.Sc., Mass Communication (in view) at University of Uyo, Nigeria
January 11, 2030 - January 1, 2026
Diploma, Mass Communication at University of Uyo, Nigeria
January 11, 2030 - January 1, 2015
Diploma, Mass Communication at University of Uyo, Nigeria
January 11, 2030 - January 1, 2015
B.Sc., Mass Communication (in view) at University of Uyo, Nigeria
January 11, 2030 - January 1, 2026
B.Sc Mass Communication at National Open University
January 11, 2030 - January 1, 2026
Diploma in Mass Communication at University of Uyo
January 11, 2030 - January 1, 2015
SSCE (WAEC) at Great Kings International Academy, Lagos
January 11, 2030 - January 1, 2011
First School Leaving Certificate at High Gate Nursery & Primary School
January 11, 2030 - September 15, 2025
B.Sc Mass Communication at National Open University
January 11, 2030 - January 1, 2026
Diploma in Mass Communication at University of Uyo
January 11, 2030 - January 1, 2015
SSCE (WAEC) at Great Kings International Academy, Lagos
January 1, 2010 - January 1, 2011
First School Leaving Certificate at High Gate Nursery & Primary School
January 11, 2030 - September 15, 2025
B.Sc Mass Communication at National Open University
January 11, 2030 - January 1, 2026
Diploma in Mass Communication at University of Uyo
January 11, 2030 - January 1, 2015
SSCE (WAEC) at Great Kings International Academy, Lagos
January 11, 2030 - January 1, 2011
First School Leaving Certificate at High Gate Nursery & Primary School
January 11, 2030 - September 15, 2025

Qualifications

Samsung Galaxy Expert Certificates
January 1, 2023 - April 1, 2025
OPPO Certifications for recurrent weekly A9 sales targets
January 1, 2021 - January 1, 2022
Samsung Galaxy Expert Certificates
January 1, 2023 - April 1, 2025
OPPO Certifications for recurrent weekly A9 sales targets
January 1, 2021 - January 1, 2022
Samsung Galaxy Expert Certificates
January 1, 2023 - April 1, 2025
OPPO Certifications for recurrent weekly A9 sales targets
January 1, 2021 - December 31, 2022

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Telecommunications, Software & Internet, Consumer Goods