Hi, I’m Michael Que Santos. I’ve built a versatile career spanning hospitality operations, cafe and hotel settings, and media production. I’ve worked in hotel/kitchen environments, security support, real estate and retail coordination, and most recently in video editing and production with Scendancy Media. I’m a hands-on, collaborative professional who enjoys turning ideas into smooth, customer-focused results. I’m seeking opportunities that blend operational excellence with creative output, particularly in video editing/production, project coordination, and customer service. I’m a fast learner, reliable teammate, and eager to contribute to a dynamic team with a positive spirit.

MICHAEL Que. SANTOS

Hi, I’m Michael Que Santos. I’ve built a versatile career spanning hospitality operations, cafe and hotel settings, and media production. I’ve worked in hotel/kitchen environments, security support, real estate and retail coordination, and most recently in video editing and production with Scendancy Media. I’m a hands-on, collaborative professional who enjoys turning ideas into smooth, customer-focused results. I’m seeking opportunities that blend operational excellence with creative output, particularly in video editing/production, project coordination, and customer service. I’m a fast learner, reliable teammate, and eager to contribute to a dynamic team with a positive spirit.

Available to hire

Hi, I’m Michael Que Santos. I’ve built a versatile career spanning hospitality operations, cafe and hotel settings, and media production. I’ve worked in hotel/kitchen environments, security support, real estate and retail coordination, and most recently in video editing and production with Scendancy Media. I’m a hands-on, collaborative professional who enjoys turning ideas into smooth, customer-focused results.

I’m seeking opportunities that blend operational excellence with creative output, particularly in video editing/production, project coordination, and customer service. I’m a fast learner, reliable teammate, and eager to contribute to a dynamic team with a positive spirit.

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Language

English
Fluent

Work Experience

Business Operations Coordinator at Family Businesses Mountain Bleu Water Refilling Station
December 31, 2006 - September 15, 2025
Coordinated daily operations and administrative tasks for a family-owned water refilling business.
Hotel / Kitchen Staff at Mandarin Oriental Hotel
January 29, 2008 - September 15, 2025
Supported hot & cold kitchen operations, housekeeping and concierge services in a luxury hotel.
Assistant Cook at Happy Buddha Chow
March 3, 2009 - September 15, 2025
Assisted in kitchen duties and food preparation.
Project Coordinator at Promo Exchange Inc. (PXI)
January 24, 2010 - September 15, 2025
Coordinated projects and communications for PXI in a fast-paced environment.
Barista at Starbucks Coffee
December 22, 2010 - September 15, 2025
Provided customer service and beverage preparation at SM City Sucat.
Property Specialist at Filinvest Alabang Incorporated
July 16, 2011 - September 15, 2025
Handled property listings and client coordination in Alabang.
Sales Coordinator at Automatic Centre
June 4, 2013 - September 15, 2025
Supported sales operations and customer relations at Alabang Town Center.
Installer / Marketing at AHD 0.1 LUX CCTV INSTALLATION AND SOLAR SERVICES
January 1, 2013 - Present
Provided installation support and marketing activities for CCTV and solar services in Mandaluyong City.
Business Operations Coordinator at Mountain Bleu Water Refilling Station (Family Businesses)
December 31, 2006 - September 15, 2025
Coordinated day-to-day business operations for family businesses, including operations planning, inventory management, supplier liaison, and process improvements.
Hotel / kitchen staff at Mandarin Oriental Hotel
January 29, 2008 - September 15, 2025
Hot & Cold Kitchen Department, Housekeeping, Concierge responsibilities.
Assistant Cook at Happy Buddha Chow
March 3, 2009 - September 15, 2025
Assisted in kitchen operations and food preparation.
Project Coordinator at Promo Exchange Inc. (PXI)
January 24, 2010 - September 15, 2025
Coordinated marketing/promotional projects, managed timelines, and client communications.
Barista at Starbucks Coffee
December 22, 2010 - September 15, 2025
Customer service, beverage preparation, and cafe operations at SM City Sucat.
Property Specialist at Filinvest Alabang Incorporated
July 16, 2011 - September 15, 2025
Property coordination and client liaison for studio city project (5F Vector One Building, Northgate Cyberzone).
Sales Coordinator at Automatic Centre
June 4, 2013 - September 15, 2025
Sales support, order processing and customer service at Alabang Town Center.
Installer / Marketing at AHD 0.1 LUX CCTV INSTALLATION AND SOLAR SERVICES
December 31, 2020 - September 15, 2025
Installation and marketing for CCTV and solar services; site surveys and promotions in Mandaluyong City.
Video Editor / Producer at Scendancy Media
December 31, 2023 - September 15, 2025
Edited and produced video content; contributed to project planning and post-production workflows for clients in Boston, MA.
Business Operations Coordinator at Family Businesses Mountain Bleu Water Refilling Station
December 31, 2006 - September 15, 2025
Oversaw daily business operations for a family-run water refilling business; coordinated logistics, inventory, and service delivery to ensure efficient operation.
Hotel / Kitchen Staff at Mandarin Oriental Hotel, Makati City (via Top Brass Security Agency)
January 29, 2008 - September 15, 2025
Contracted role handling hotel and kitchen operations, supporting guest services, and housekeeping/concierge tasks as needed.
Assistant Cook at Happy Buddha Chow
March 3, 2009 - September 15, 2025
Assisted in kitchen operations, food preparation, and dish assembly.
Project Coordinator at Promo Exchange Inc. (PXI)
January 24, 2010 - September 15, 2025
Coordinated projects and promotions for clients; managed timelines and communications for successful delivery.
Barista at Starbucks Coffee, SM City Sucat
December 22, 2010 - September 15, 2025
Responsible for customer service, beverage preparation, and store standards.
Property Specialist at Filinvest Alabang Incorporated
July 16, 2011 - September 15, 2025
Assisted property coordination and client interactions within Studio City project and Northgate Cyberzone area.
Sales Coordinator at Automatic Centre, Alabang Town Center
June 4, 2013 - September 15, 2025
Sales support and customer engagement for Alabang Town Center location.
Installer / Marketing at AHD 0.1 LUX CCTV INSTALLATION AND SOLAR SERVICES
December 31, 2020 - September 15, 2025
Installed CCTV systems and handled marketing activities for security and solar solutions; based in Mandaluyong City.
Video Editor / Producer at Scendancy Media
December 31, 2023 - September 15, 2025
Edited and produced video content for media projects; collaborated with creative teams across Boston, MA.

Education

Bachelor of Science in Hotel and Restaurant Management at West Bay College
January 1, 2005 - January 1, 2007
High School at Saint Francis of Assisi College
January 1, 1999 - January 1, 2002
REPSCI Home Study Program at REPSCI Home Study Program
January 1, 2002 - January 1, 2003
Elementary Education at Saint Francis of Assisi College
January 1, 1993 - January 1, 1999
Bachelor of Science in Hotel and Restaurant Management at West Bay College Alabang, Muntinlupa City
January 1, 2005 - December 31, 2007
High School at Saint Francis of Assisi College
January 1, 1999 - December 31, 2002
REPSCI Home Study Program at Jennys Ave. Barangay. Maybunga Pasig City, Philippines
January 1, 2002 - December 31, 2003
Elementary at Saint Francis of Assisi College
January 1, 1993 - December 31, 1999
Bachelor of Science in Hotel and Restaurant Management at West Bay College
January 1, 2005 - January 1, 2007
High School Diploma at Saint Francis of Assisi College
January 1, 1999 - January 1, 2002
Elementary Education at Saint Francis of Assisi College
January 1, 1993 - January 1, 1999

Qualifications

Bartending Seminar
January 11, 2030 - September 15, 2025
Hotel Operation Seminar
January 11, 2030 - September 15, 2025
Bartending Seminar
January 11, 2030 - September 15, 2025
Hotel Operation Seminar
January 11, 2030 - September 15, 2025

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Real Estate & Construction