Available to hire
Hi, I’m Michael Que Santos. I’ve built a versatile career spanning hospitality operations, cafe and hotel settings, and media production. I’ve worked in hotel/kitchen environments, security support, real estate and retail coordination, and most recently in video editing and production with Scendancy Media. I’m a hands-on, collaborative professional who enjoys turning ideas into smooth, customer-focused results.
I’m seeking opportunities that blend operational excellence with creative output, particularly in video editing/production, project coordination, and customer service. I’m a fast learner, reliable teammate, and eager to contribute to a dynamic team with a positive spirit.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Business Operations Coordinator at Family Businesses Mountain Bleu Water Refilling Station
December 31, 2006 - September 15, 2025Coordinated daily operations and administrative tasks for a family-owned water refilling business.
Hotel / Kitchen Staff at Mandarin Oriental Hotel
January 29, 2008 - September 15, 2025Supported hot & cold kitchen operations, housekeeping and concierge services in a luxury hotel.
Assistant Cook at Happy Buddha Chow
March 3, 2009 - September 15, 2025Assisted in kitchen duties and food preparation.
Project Coordinator at Promo Exchange Inc. (PXI)
January 24, 2010 - September 15, 2025Coordinated projects and communications for PXI in a fast-paced environment.
Barista at Starbucks Coffee
December 22, 2010 - September 15, 2025Provided customer service and beverage preparation at SM City Sucat.
Property Specialist at Filinvest Alabang Incorporated
July 16, 2011 - September 15, 2025Handled property listings and client coordination in Alabang.
Sales Coordinator at Automatic Centre
June 4, 2013 - September 15, 2025Supported sales operations and customer relations at Alabang Town Center.
Installer / Marketing at AHD 0.1 LUX CCTV INSTALLATION AND SOLAR SERVICES
January 1, 2013 - PresentProvided installation support and marketing activities for CCTV and solar services in Mandaluyong City.
Business Operations Coordinator at Mountain Bleu Water Refilling Station (Family Businesses)
December 31, 2006 - September 15, 2025Coordinated day-to-day business operations for family businesses, including operations planning, inventory management, supplier liaison, and process improvements.
Hotel / kitchen staff at Mandarin Oriental Hotel
January 29, 2008 - September 15, 2025Hot & Cold Kitchen Department, Housekeeping, Concierge responsibilities.
Assistant Cook at Happy Buddha Chow
March 3, 2009 - September 15, 2025Assisted in kitchen operations and food preparation.
Project Coordinator at Promo Exchange Inc. (PXI)
January 24, 2010 - September 15, 2025Coordinated marketing/promotional projects, managed timelines, and client communications.
Barista at Starbucks Coffee
December 22, 2010 - September 15, 2025Customer service, beverage preparation, and cafe operations at SM City Sucat.
Property Specialist at Filinvest Alabang Incorporated
July 16, 2011 - September 15, 2025Property coordination and client liaison for studio city project (5F Vector One Building, Northgate Cyberzone).
Sales Coordinator at Automatic Centre
June 4, 2013 - September 15, 2025Sales support, order processing and customer service at Alabang Town Center.
Installer / Marketing at AHD 0.1 LUX CCTV INSTALLATION AND SOLAR SERVICES
December 31, 2020 - September 15, 2025Installation and marketing for CCTV and solar services; site surveys and promotions in Mandaluyong City.
Video Editor / Producer at Scendancy Media
December 31, 2023 - September 15, 2025Edited and produced video content; contributed to project planning and post-production workflows for clients in Boston, MA.
Business Operations Coordinator at Family Businesses Mountain Bleu Water Refilling Station
December 31, 2006 - September 15, 2025Oversaw daily business operations for a family-run water refilling business; coordinated logistics, inventory, and service delivery to ensure efficient operation.
Hotel / Kitchen Staff at Mandarin Oriental Hotel, Makati City (via Top Brass Security Agency)
January 29, 2008 - September 15, 2025Contracted role handling hotel and kitchen operations, supporting guest services, and housekeeping/concierge tasks as needed.
Assistant Cook at Happy Buddha Chow
March 3, 2009 - September 15, 2025Assisted in kitchen operations, food preparation, and dish assembly.
Project Coordinator at Promo Exchange Inc. (PXI)
January 24, 2010 - September 15, 2025Coordinated projects and promotions for clients; managed timelines and communications for successful delivery.
Barista at Starbucks Coffee, SM City Sucat
December 22, 2010 - September 15, 2025Responsible for customer service, beverage preparation, and store standards.
Property Specialist at Filinvest Alabang Incorporated
July 16, 2011 - September 15, 2025Assisted property coordination and client interactions within Studio City project and Northgate Cyberzone area.
Sales Coordinator at Automatic Centre, Alabang Town Center
June 4, 2013 - September 15, 2025Sales support and customer engagement for Alabang Town Center location.
Installer / Marketing at AHD 0.1 LUX CCTV INSTALLATION AND SOLAR SERVICES
December 31, 2020 - September 15, 2025Installed CCTV systems and handled marketing activities for security and solar solutions; based in Mandaluyong City.
Video Editor / Producer at Scendancy Media
December 31, 2023 - September 15, 2025Edited and produced video content for media projects; collaborated with creative teams across Boston, MA.
Education
Bachelor of Science in Hotel and Restaurant Management at West Bay College
January 1, 2005 - January 1, 2007High School at Saint Francis of Assisi College
January 1, 1999 - January 1, 2002REPSCI Home Study Program at REPSCI Home Study Program
January 1, 2002 - January 1, 2003Elementary Education at Saint Francis of Assisi College
January 1, 1993 - January 1, 1999Bachelor of Science in Hotel and Restaurant Management at West Bay College Alabang, Muntinlupa City
January 1, 2005 - December 31, 2007High School at Saint Francis of Assisi College
January 1, 1999 - December 31, 2002REPSCI Home Study Program at Jennys Ave. Barangay. Maybunga Pasig City, Philippines
January 1, 2002 - December 31, 2003Elementary at Saint Francis of Assisi College
January 1, 1993 - December 31, 1999Bachelor of Science in Hotel and Restaurant Management at West Bay College
January 1, 2005 - January 1, 2007High School Diploma at Saint Francis of Assisi College
January 1, 1999 - January 1, 2002Elementary Education at Saint Francis of Assisi College
January 1, 1993 - January 1, 1999Qualifications
Bartending Seminar
January 11, 2030 - September 15, 2025Hotel Operation Seminar
January 11, 2030 - September 15, 2025Bartending Seminar
January 11, 2030 - September 15, 2025Hotel Operation Seminar
January 11, 2030 - September 15, 2025Industry Experience
Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Real Estate & Construction
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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