Kwok Yee Ki, Charlotte

Language

English
Fluent
French
Beginner

Work Experience

Commercial Officer at Hawksford Office
December 1, 2024 - September 16, 2025
Led marketing campaigns for Asian markets focusing on corporate expansion in the UAE; advised SMEs on UAE market entry strategies; built connections with intermediaries (e.g., chambers, business councils, law firms) for collaboration.
Commercial Officer at Hawksford Office
December 1, 2024 - September 16, 2025
Marketing campaigns in Asian markets on corporate expansion in UAE; advising SMEs on expansion strategies; exploring and connecting with intermediaries (e.g., Chambers, business councils, law firms) for collaboration.
Business Development Executive at ClarityEnglish
May 1, 2024 - September 16, 2025
Local and international business development and client retention; managed a portfolio of 40+ clients (librarians and teachers at universities and schools globally); achieved 20% sales growth year over year; organized exhibitions and fairs; conducted product workshops; led internal and external corporate communications; sourced and utilized tools like CRM and eDM platforms to run marketing campaigns.
Business Development Executive at ClarityEnglish
May 1, 2024 - September 16, 2025
Local and international business development and retention; management and development of a portfolio of more than 40 clients (Librarians and teachers from Higher Education Institutions in Hong Kong and across the globe); increased 20% of sales compared to the year before; exhibition and fairs organisation and supervision; conduct workshops for product promotion; internal and external corporate communications; sourcing and utilization of sales and marketing tools (CRM, eDM platform) to create marketing campaigns.
Freelance Marketer at Oasis Brand Communications
August 1, 2020 - Present
Overseeing marketing campaigns; copywriting and translation for marketing and promotional materials; coordinating remote marketing efforts for clients.
Freelance Marketer (work remotely) at Oasis Brand Communications
August 1, 2020 - Present
Marketing campaign supervision; marketing and promotional materials copywriting and translation.
Marketing Executive at Oxford University Press (China Ltd)
January 31, 2018 - September 16, 2025
Development, plan and management of marketing & promotion events; more than 45 events per year, targeting teachers and lecturers from Kindergarten to University levels; product launches, seminars, workshops, public competitions, mock examinations, etc; collaboration with other institutions; largest audience for one single event: over 3,000 participants; events execution, supervision and post event evaluation; internal and external corporate communications; utilization of marketing tools (CMS, EMS, SEM) to create marketing campaigns.
Marketing Executive at Oxford University Press (China Ltd)
January 1, 2018 - September 16, 2025
Developed, planned and managed marketing and promotion events (45+ per year) for teachers and lecturers from Kindergarten to University levels; executed product launches, seminars, workshops, mock examinations; collaborated with institutions (e.g., co-organizing e-learning competitions with The University of Hong Kong); large-scale events with thousands of attendees; conducted post-event evaluation; internal and external communications; utilized CMS/EMS/SEM for campaigns.
Senior Sales and Marketing Executive at EdFun Limited
February 29, 2016 - September 16, 2025
Management and development of a portfolio of more than 40 clients (teachers from Primary School to Secondary School levels); total annual turnover HK$ 750,000; 2015 target exceeded 125%; Direct Sales: cold calls, participation to educational exhibitions, seminars; Customer Relationship Management: customer retention and acquisition of new accounts; Program invigilation, follow-up and supervision.
Senior Sales and Marketing Executive at EdFun Limited
February 1, 2016 - September 16, 2025
Managed a portfolio of 40+ clients (teachers from primary to secondary); achieved HK$750,000 annual turnover with 125% target attainment in 2015; direct sales via cold calls and educational exhibitions; customer relationship management for retention and acquisition; program invigilation and follow-up.
Program Coordinator at Edfun Limited
March 31, 2013 - September 16, 2025
Courses and classes coordination; Curriculum Design.
Program Coordinator at Edfun Limited
March 1, 2013 - September 16, 2025
Coordinated courses and classes; designed curricula.
Temporary Clerical Assistant at City University of Hong Kong
May 31, 2012 - September 16, 2025
Clerical and administration work.
Temporary Clerical Assistant at City University of Hong Kong
May 1, 2012 - September 16, 2025
Clerical and administrative duties supporting office operations.

Education

Bachelor of Language Studies (English) with Honours at Hong Kong Metropolitan University
January 11, 2030 - January 1, 2011
Bachelor of Language Studies (English) with Honours at Hong Kong Metropolitan University
January 11, 2030 - January 1, 2011

Qualifications

IELTS
January 1, 2010 - September 16, 2025
Hong Kong Advanced Level Examination - Use of English
January 11, 2030 - January 1, 2007
Hong Kong Certificate of Education Examination - English
January 11, 2030 - January 1, 2006
IELTS
January 1, 2010 - September 16, 2025
Hong Kong Advanced Level Examination - Use of English
January 1, 2007 - September 16, 2025
Hong Kong Certificate of Education Examination - English
January 1, 2006 - September 16, 2025
IELTS
January 11, 2030 - January 1, 2010
Hong Kong Advanced Level Examination (HKALE)
January 11, 2030 - January 1, 2007
Hong Kong Certificate of Education Examination (HKCEE) English
January 11, 2030 - January 1, 2006
IELTS
January 11, 2030 - January 1, 2010
Hong Kong Advanced Level Examination (HKALE)
January 11, 2030 - January 1, 2007
Hong Kong Certificate of Education Examination (HKCEE) English
January 11, 2030 - January 1, 2006

Industry Experience

Education, Professional Services, Media & Entertainment, Software & Internet, Other