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I'm a 3D Art graduate transitioning into IT Project Management and Systems Analysis, with a strong background in customer service, technical support, e-commerce operations, and logistics. I’ve built a foundation in meeting client needs and coordinating cross-functional teams. I pay close attention to detail, bring leadership potential, a problem-solving mindset, and a drive to streamline processes. I’m eager to contribute to dynamic IT projects and continue growing my technical and organizational expertise.…I'm a 3D Art graduate transitioning into IT Project Management and Systems Analysis, with a strong background in customer service, technical support, e-commerce operations, and logistics. I’ve built a foundation in meeting client needs and coordinating cross-functional teams. I pay close attention to detail, bring leadership potential, a problem-solving mindset, and a drive to streamline processes. I’m eager to contribute to dynamic IT projects and continue growing my technical and organizational expertise.

Rhea Zarkadoula

Project Manager, Line Producer, Production Manager, +2

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I'm a 3D Art graduate transitioning into IT Project Management and Systems Analysis, with a strong background in customer service, technical support, e-commerce operations, and logistics. I’ve built a foundation in meeting client needs and coordinating cross-functional teams. I pay close attention to detail, bring leadership potential, a problem-solving mindset, and a drive to streamline processes. I’m eager to contribute to dynamic IT projects and continue growing my technical and organizational expertise.…I'm a 3D Art graduate transitioning into IT Project Management and Systems Analysis, with a strong background in customer service, technical support, e-commerce operations, and logistics. I’ve built a foundation in meeting client needs and coordinating cross-functional teams. I pay close attention to detail, bring leadership potential, a problem-solving mindset, and a drive to streamline processes. I’m eager to contribute to dynamic IT projects and continue growing my technical and organizational expertise.

Available to hire

I’m a 3D Art graduate transitioning into IT Project Management and Systems Analysis, with a strong background in customer service, technical support, e-commerce operations, and logistics. I’ve built a foundation in meeting client needs and coordinating cross-functional teams.

I pay close attention to detail, bring leadership potential, a problem-solving mindset, and a drive to streamline processes. I’m eager to contribute to dynamic IT projects and continue growing my technical and organizational expertise.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

Greek, Modern

Fluent

English

Fluent

German

Beginner

Korean

Beginner

Work Experience

F&B Attendant at Il Conformista Casa Storica Hotel

June 1, 2025 - Present

Delivered guest service and bar operations; managed inventory and stock replenishment; supported opening operations; assisted with setting up the bar and venue; contributed to smooth front-of-house operations.

Co-Manager, Front Desk Associate, E-commerce & Sales at Alma Pet-Pet Stores

May 1, 2025 - September 17, 2025

Co-managed daily store operations and team coordination; handled customer support in person and via phone; provided clear guidance and issue resolution; oversaw logistics and inventory processes; ensured accuracy and timely product delivery; contributed to the online store's upkeep and stock accuracy, reflecting attention to digital systems and workflow monitoring.

Customer Support Agent at Teleperformance

December 1, 2024 - September 17, 2025

Delivered high-quality support to customers via phone, resolving issues efficiently and documenting cases thoroughly. Escalated complex problems appropriately and followed up to ensure full resolution. Developed strong communication and prioritization skills, directly applicable to stakeholder management in project settings.

Sales, E-commerce & Warehouse Associate at Fantasy.gr Games 'n' Comics

January 1, 2024 - September 17, 2025

Managed the full life cycle of online orders (placement to shipment), maintained accurate product listings using a CMS platform, provided tech-savvy customer support, and streamlined order preparation workflows. Supported inventory control, warehouse coordination, and sales performance reporting.

Front Desk Associate & Tech Support at Battle Net Gaming Stations

September 1, 2019 - September 17, 2025

Troubleshot system, network, and hardware issues for clients— laying the groundwork for analytical and technical problem solving. Delivered efficient front-line tech support while balancing multiple customer requests during peak hours. Proactively maintained system performance and identified common technical issues— mirroring entry-level system analysis tasks.

Team Lead at Global Game Jam – 72-Hour Game Development Challenge

January 1, 2020 - September 17, 2025

Led, organized, and presented a group project designing a mobile game application. Coordinated concept development, assigned research and design tasks, and delivered a persuasive pitch to a faculty, showcasing both product vision and business strategy.