I'm a Paid Social Media Specialist with a passion for helping brands grow through thoughtful digital advertising and a focus on the customer experience. Over the years I've managed significant monthly budgets and sales, driving scalable results across social channels and digital campaigns. In my work I handle social media management, SEO optimization, ad/content creation, copywriting, and KPI optimization across Facebook, Google, and TikTok. I'm open to relocation and excited to bring data-driven strategies and creative growth ideas to a new team.

Jacob Bonilla

I'm a Paid Social Media Specialist with a passion for helping brands grow through thoughtful digital advertising and a focus on the customer experience. Over the years I've managed significant monthly budgets and sales, driving scalable results across social channels and digital campaigns. In my work I handle social media management, SEO optimization, ad/content creation, copywriting, and KPI optimization across Facebook, Google, and TikTok. I'm open to relocation and excited to bring data-driven strategies and creative growth ideas to a new team.

Available to hire

I’m a Paid Social Media Specialist with a passion for helping brands grow through thoughtful digital advertising and a focus on the customer experience. Over the years I’ve managed significant monthly budgets and sales, driving scalable results across social channels and digital campaigns.

In my work I handle social media management, SEO optimization, ad/content creation, copywriting, and KPI optimization across Facebook, Google, and TikTok. I’m open to relocation and excited to bring data-driven strategies and creative growth ideas to a new team.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Paid Social Media Specialist at The N2 Company
April 1, 2024 - Present
Managed client social media marketing campaigns to drive growth, focusing on KPI metrics and client satisfaction. Oversaw 100+ advertising accounts, optimized campaigns for performance, and generated social ads, primary texts, and creative designs. Identified trends, insights, and opportunities to optimize spend on Facebook Ads, and brainstormed new growth strategies across digital channels. Maintained working knowledge of ad serving tools, set up and optimized campaigns, and communicated clearly with clients to align markets, budgets, and goals.
Technical Support Engineer at Cloud Software Group
April 1, 2024 - September 17, 2025
Provided comprehensive technical support for company products by diagnosing and resolving issues in collaboration with customers. Guided users through troubleshooting steps, documented bugs in Jira, and maintained detailed CRM case records in Salesforce and Amazon Connect. Studied product documentation to enhance troubleshooting efficiency and delivered support via chat, email, and phone.
Google Ads Specialist at Junk Removal Authority
November 1, 2023 - September 17, 2025
Identified trends and insights and optimized spend and performance using Google Ads data; designed and launched PPC campaigns across major search engines; followed best practices for targeting, keywords, budgets, and times; conducted outbound calls and client follow-ups; prepared monthly performance reports with metrics (ROI, KPIs) based on Google Analytics and SEMrush data.
Senior Ad Account Manager at Grow Pro Agency
July 1, 2023 - September 17, 2025
Created, launched, and maintained digital advertisements across social media, websites, and CRMs; led a team of 3, managed KPI and quarterly reports, and addressed client issues to ensure satisfaction. Proficient with Facebook Ads Manager, Google Ads Manager, TikTok Ads Manager, Spark, and High Level; demonstrated strong communication, project management, and accountability.
Restaurant Supervisor at Marriott Hotels & Resort
December 1, 2018 - September 17, 2025
Hotel Restaurant Supervisor overseeing restaurant, bar, and room service operations. Responsible for daily staff management, cash handling, weekly schedules, inventory procedures, staff briefings, and participation in hotel management meetings, including opening and closing duties.
Paid Social Media Specialist at The N2 Company
April 1, 2024 - Present
Manage client social media marketing campaigns to achieve KPI metrics and client growth goals. Oversee 100+ advertising accounts; optimize for ideal performances; generate social ads, primary texts, and creative designs; identify trends and insights and optimize spend and performance based on the insights via Facebook Ads; brainstorm new and creative growth strategies through digital marketing; working knowledge of ad serving tools; experience in setting up and optimizing campaigns; communicate clearly with clients to understand their markets, budgets, and other relevant factors to produce results.
Technical Support Engineer at Cloud Software Group
April 1, 2024 - September 17, 2025
Leveraged troubleshooting expertise to provide comprehensive support for company products, collaborating closely with customers to diagnose and resolve technical issues effectively. Described how the issue occurred and guided customers through the correct troubleshooting steps, ensuring a seamless problem-solving experience. Utilized Jira to document bugs and attach cases experiencing similar issues. Developed skills in tools such as Salesforce, Active Directory, and Amazon Connect to deliver support via chat, email, and phone call. Perform casework management by ensuring case records are detailed and up to date in the CRM. Studied product documentation to understand each component to enhance troubleshooting efficiency.
Google Ads Specialist at Junk Removal Authority
November 1, 2023 - September 17, 2025
Identifies trends and insights and optimizes spend and performance based on the insights via Google Ads. Brainstorms new and creative growth strategies through digital marketing. Working knowledge of ad serving tools. Experience in setting up and optimizing PPC campaigns on all major search engines. Conduct outbound calls and follow up with clients on performance of their marketing services. Communicate clearly with clients to understand their markets, budgets, and other relevant factors to produce results. Analyze data (Google Analytics, SEMrush, call/booking data) to review and adjust campaigns. Monitor campaigns to ensure best practices are met, including proper target location, keywords, times, and daily budget. Provide clients with monthly reports to review statistics. Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
Senior Ad Account Manager at Grow Pro Agency
July 1, 2023 - September 17, 2025
As an Account Manager, I am responsible for creating, launching, and maintaining digital advertisements for clients across several social media platforms, websites, and CRMs. I manage a team of 3 currently; I oversee our accounts and day to days, KPI reports, quarterly reports, as well any issues presented from the client. Use CRM’s and Social Media Platforms such as Facebook Ads Manager, Google Ads Manager, and TikTok Ads Manager, Spark, High Level. Excellent communication skills both written and spoken; high attention to detail; strong project management skills; effective time management and personal accountability.
Restaurant Supervisor at Marriott Hotels & Resort
December 1, 2018 - September 17, 2025
Hotel Supervisor for Restaurant, Bar, and Room Service functions in the Food and Beverage Department. Managed day to day tasks and staff personal in order to ensure the best quality of customer service. Some of the daily tasks I managed included entering and depositing cash bank drops, creating weekly work schedules for restaurant, bar, and room service staff, end of the month inventory procedure, presentation of staff during briefings and all hotel management meetings, and experience in both opening and closing the department.

Education

High School Diploma at John Jay High School
September 1, 2008 - June 1, 2012
High School Diploma at John Jay High School
September 1, 2008 - June 1, 2012

Qualifications

Google Analytics Certification
January 11, 2030 - September 17, 2025
Driver's License
January 11, 2030 - September 17, 2025
Driver's License
January 11, 2030 - September 17, 2025
Google Analytics Certification
January 11, 2030 - September 17, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail