Hi, I'm Joana Pilani, a Human Resources Specialist with 4+ years in logistics and operations. I'm experienced in employee lifecycle management, HR administration, and training, and I'm skilled in HRIS systems such as Workday, Salesforce, and Tableau. I'm passionate about optimizing HR processes to support organizational growth and foster inclusive, compliant workplaces. I’m known for creating supportive environments and delivering efficient HR solutions. I’m excited to continue shaping people programs that align with business goals and improve onboarding, training, and employee experience.

Joana Pilani

Hi, I'm Joana Pilani, a Human Resources Specialist with 4+ years in logistics and operations. I'm experienced in employee lifecycle management, HR administration, and training, and I'm skilled in HRIS systems such as Workday, Salesforce, and Tableau. I'm passionate about optimizing HR processes to support organizational growth and foster inclusive, compliant workplaces. I’m known for creating supportive environments and delivering efficient HR solutions. I’m excited to continue shaping people programs that align with business goals and improve onboarding, training, and employee experience.

Available to hire

Hi, I’m Joana Pilani, a Human Resources Specialist with 4+ years in logistics and operations. I’m experienced in employee lifecycle management, HR administration, and training, and I’m skilled in HRIS systems such as Workday, Salesforce, and Tableau. I’m passionate about optimizing HR processes to support organizational growth and foster inclusive, compliant workplaces.

I’m known for creating supportive environments and delivering efficient HR solutions. I’m excited to continue shaping people programs that align with business goals and improve onboarding, training, and employee experience.

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Experience Level

Expert
Intermediate
Intermediate

Language

Albanian
Fluent
Italian
Advanced
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Delivery Specialist at Just Eat Takeaway
April 1, 2021 - September 17, 2025
Streamlined onboarding for 150+ riders monthly and enhanced HR data accuracy through process optimization.
HR Specialist (Case Owner Operations) at Just Eat Takeaway
April 1, 2021 - Present
Managed employee lifecycle processes, compliance, and onboarding, while improving HR efficiency through SOPs and training initiatives.
Customer Care & Back-Office at Europe Assistance & Covisian / Zara
December 31, 2019 - September 17, 2025
Gained experience in client support, case management, and workflow optimization.
Founder & Manager at Beaute (Beauty Business)
December 31, 2019 - September 17, 2025
Founded and managed a beauty business overseeing branding, operations, and customer engagement.

Education

BSc Biotechnology at University of Milan
January 11, 2030 - January 1, 2025
Executive Master’s in Project Management at UC Irvine
January 11, 2030 - January 1, 2020
Digital Marketing Fundamentals at Google Digital Garage
January 11, 2030 - January 1, 2020
Project Management at Lifelong Learning
January 11, 2030 - January 1, 2020

Qualifications

Executive Master’s in Project Management
January 11, 2030 - January 1, 2020
Digital Marketing Fundamentals
January 11, 2030 - January 1, 2020
Project Management
January 11, 2030 - January 1, 2020

Industry Experience

Software & Internet, Transportation & Logistics, Retail, Professional Services