I am a creative and responsible professional with strong communication and organizational skills, now building my career in Graphic Design. My background as an English Teacher, Sales Specialist, and Customer Care Specialist has equipped me with a unique blend of people-centered skills, problem-solving abilities, and attention to detail. These experiences allow me to understand client needs, manage tasks effectively, and deliver visually appealing and meaningful design solutions. I am eager to apply both my artistic vision and practical experience to create designs that inspire and engage.

Alisa Galstyan

I am a creative and responsible professional with strong communication and organizational skills, now building my career in Graphic Design. My background as an English Teacher, Sales Specialist, and Customer Care Specialist has equipped me with a unique blend of people-centered skills, problem-solving abilities, and attention to detail. These experiences allow me to understand client needs, manage tasks effectively, and deliver visually appealing and meaningful design solutions. I am eager to apply both my artistic vision and practical experience to create designs that inspire and engage.

Available to hire

I am a creative and responsible professional with strong communication and organizational skills, now building my career in Graphic Design.

My background as an English Teacher, Sales Specialist, and Customer Care Specialist has equipped me with a unique blend of people-centered skills, problem-solving abilities, and attention to detail. These experiences allow me to understand client needs, manage tasks effectively, and deliver visually appealing and meaningful design solutions. I am eager to apply both my artistic vision and practical experience to create designs that inspire and engage.

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Language

Armenian
Fluent

Work Experience

English Teacher at AygEk Secondary School
November 30, 2024 - September 21, 2025
Taught English to students from grades 3 to 12, adapting lessons to diverse age groups and proficiency levels. Developed and implemented lesson plans, used interactive, student-centered teaching methods to improve speaking, listening, reading, and writing skills. Evaluated student progress through tests, assignments, and classroom activities.
Sales Specialist at Dispatch Republic
September 30, 2023 - September 21, 2025
Identified and reached out to potential clients, presenting company services and building strong customer relationships. Managed the full sales cycle from lead generation and prospecting to closing deals. Maintained and updated the client database (CRM), tracking sales activities and performance. Consistently met or exceeded monthly and quarterly sales targets.
Customer Care Specialist at Onex
June 1, 2025 - Present
Assisted customers face-to-face in the office, providing information and support regarding shipments and services. Processed orders, returns, and inquiries with accuracy and efficiency. Helped clients resolve issues quickly, ensuring a positive customer experience. Maintained a professional and friendly approach to strengthen customer trust and satisfaction.
English Teacher at Aygek Secondary School
November 1, 2024 - September 21, 2025
Taught English to students from grades 3 to 12; adapted lessons to different age groups and proficiency levels; developed and implemented lesson plans in accordance with the school curriculum. Used interactive and student-centered teaching methods to improve speaking, listening, reading, and writing skills. Evaluated student progress through tests, assignments, and classroom activities.
Sales Specialist at Dispatch Republic
September 1, 2023 - September 21, 2025
Identified and reached out to potential clients, presenting company services and building strong customer relationships. Managed the full sales cycle, from lead generation and prospecting to closing deals. Maintained and updated the client database (CRM), tracking sales activities and performance. Consistently met or exceeded monthly and quarterly sales targets.
Customer Care Specialist at Onex
June 1, 2025 - Present
Assisted customers face-to-face in the office, providing information and support regarding shipments and services. Processed orders, returns, and inquiries with accuracy and efficiency. Helped clients resolve issues quickly, ensuring a positive customer experience. Maintained a professional and friendly approach to strengthen customer trust and satisfaction.

Education

Graphic Design Course for Beginners at Umba Training
May 5, 2025 - July 31, 2025
Bachelor's Degree in Education and Professional Pedagogy at Brusov State University
January 1, 2021 - January 1, 2025
MBA at UMBA
January 1, 2025 - January 1, 2025
Bachelor's Degree in Education and Professional Pedagogy at Brusov State University
January 1, 2021 - January 1, 2025
MBA at UMBA
January 1, 2025 - September 21, 2025

Qualifications

Graphic Design Course for Beginners Certificate
May 5, 2025 - September 18, 2025
European 101c Common Purpose Certificate
January 11, 2030 - September 21, 2025
TEFL Certificate
January 11, 2030 - September 21, 2025
Graphic Design Certificate
January 11, 2030 - September 21, 2025
European 101 Common Purpose Certificate
January 11, 2030 - September 21, 2025
TEFL Certificate
January 11, 2030 - September 21, 2025

Industry Experience

Media & Entertainment, Software & Internet, Education, Professional Services, Retail