Project Manager/Lead Developer at Think Forward Technologies Inc.

Managed projects from conception to delivery, ensuring deadlines and quality while maintaining safe work practices. Initiated and supervised projects, controlled costs, and monitored performance. Served as system administrator for four servers supporting web deployments. Led custom web and software development, and collaborated with senior management to align objectives with strategic initiatives. Mentored junior team members and integrated Moodle features to improve customer satisfaction. Monitored progress against established goals, adjusting schedules and resources as needed.

Director of IT Systems at Premergency Inc.

Oversaw operations and provided corrective feedback to achieve daily and long-term goals. Streamlined office workflows and administrative processes. Established departmental performance goals and provided feedback for nonperforming areas. Optimized operational processes using analytics to address client-specific metrics. Performed PHP development and led a team of 7 developers. Created 2 custom Moodle modules and established a culture of continuous improvement through open communication and empowerment.

IT Project Manager at Respond Solutions

Led technical upgrade projects by coordinating with consultants and developers for integrations. Developed project roadmaps with defined objectives, timelines and milestones, allocated resources, and prepared budgets. Designed, documented and executed system upgrades and patch management. Proposed and implemented system enhancements to improve performance and reliability of the storage environment. Created robust custom web applications to manage assets and fostered Agile collaboration to streamline project delivery.

Marketing Operations, Website & Analytics Support at Independent / Contract

Managed ongoing updates and content changes across marketing websites and landing pages using CMS platforms. Coordinated requests from marketing, creative, and technical teams to ensure timely updates. Performed routine site maintenance including content QA, link validation, image updates, and basic troubleshooting. Ensured content aligned with brand standards, regulatory considerations, and performance best practices. Collaborated with developers and designers to implement new features, landing pages, and layout updates. Monitored site performance and user behavior with GA4, flagging issues and optimization opportunities. Assisted with SEO fundamentals including metadata review and page structure checks. Supported email and digital campaigns with template QA and HTML review as needed.

Digital Marketing Systems & Analytics Support at Independent / Contract

Supported digital marketing and website operations through analytics, reporting, and tracking validation. Maintained dashboards and reports to support marketing and website performance decisions. Assisted with troubleshooting data integrity, tracking discrepancies, and reporting accuracy issues.

Website Development & Digital Platforms (Contract / Freelance) at Independent — Canada (Remote)

Designed and developed modern, responsive websites for small businesses and community-focused platforms. Delivered full website builds under compressed timelines, including design, development, QA, and launch. Implemented secure authentication and login systems to gate user access to private content. Built admin-friendly CMS interfaces enabling clients and partners to manage content independently. Translated business requirements into UI flows and intuitive user journeys. Ensured cross-browser compatibility, mobile responsiveness, and performance optimization. Produced documentation and walkthroughs for ongoing site management and maintenance.