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Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.…Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.

Ngoc Bao Tram Nguyen

Designer, Web Designer, Graphic Designer, +2

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Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.…Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.

Available to hire

Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings.

I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Vietnamese

Fluent

English

Fluent

Work Experience

Volunteer at Rosies – Friends on the Street

November 30, 2022 - September 18, 2025

Supported elderly and vulnerable community members through outreach, care distribution, and companionship; built trust and connection through active listening and consistent presence; collaborated with volunteers to deliver safe, inclusive activities.

Team Member at Chatime, Westfield Garden City (Upper Mt Gravatt)

August 1, 2023 - Present

Developed strong customer service for a wide demographic, memorising 100+ recipes to increase knowledge and sales; maintained an organized, well-stocked work area; operated POS and handled EFTPOS and cash payments; trained new team members on workplace procedures to contribute to team performance.

Interpreter at Tan Tran Tuan Kho 77, Vietnam

January 1, 2018 - Present

Translated business documents, contracts, and emails between English and Vietnamese; interpreted during meetings with international partners; assisted in drafting English marketing materials; guided international partners on company tours and product introductions; worked with international clients and suppliers.