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Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.…Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.

Ngoc Bao Tram Nguyen

Designer, Web Designer, Graphic Designer, +2

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Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.…Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings. I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.

Available to hire

Hi, I’m Ngoc Bao Tram Nguyen, a bilingual Vietnamese–English student with a passion for technology, storytelling, and helping communities. I’m currently pursuing a Bachelor of Information Technology with a focus on Information Systems at QUT, alongside a Bachelor of Communication. My experience spans volunteering with Rosies, translating and interpreting for international partners, and delivering customer service in hospitality and retail settings.

I enjoy solving problems with code and creative communication, and I’m building practical skills in Python, HTML5, CSS, and SQL, as well as data analytics and IT project management. I thrive in diverse, fast-paced environments and value empathy, collaboration, and continuous learning.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Vietnamese

Fluent

English

Fluent

Work Experience

Team Member at Chatime, Westfield Garden City (Upper Mt Gravatt)

August 1, 2023 - Present

Developed strong customer service for a wide demographic, memorising 100+ recipes to increase knowledge and sales; maintained an organized, well-stocked work area; operated POS and handled EFTPOS and cash payments; trained new team members on workplace procedures to contribute to team performance.

Volunteer at Rosies – Friends on the Street

November 30, 2022 - September 18, 2025

Supported elderly and vulnerable community members through outreach, care distribution, and companionship; built trust and connection through active listening and consistent presence; collaborated with volunteers to deliver safe, inclusive activities.

Interpreter at Tan Tran Tuan Kho 77, Vietnam

January 1, 2018 - Present

Translated business documents, contracts, and emails between English and Vietnamese; interpreted during meetings with international partners; assisted in drafting English marketing materials; guided international partners on company tours and product introductions; worked with international clients and suppliers.