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I am a dedicated professional currently pursuing an MSc in Marketing at Glasgow Caledonian University. I blend clear communication with an IT-minded approach to enhance productivity, streamline processes, and solve problems. With experience in customer-focused roles and a strong interest in data-driven decision making, I aim to apply insights to consumer behavior, brand strategy, and digital marketing. I enjoy contributing fresh ideas, turning research into practical results, and fostering collaborative environments where everyone can excel. My administrative strengths help projects stay on track, deadlines get met, and organizational goals are achieved. I am committed to continuous learning and innovation, and I look forward to leveraging my marketing studies and hands-on experience to help a business grow.…I am a dedicated professional currently pursuing an MSc in Marketing at Glasgow Caledonian University. I blend clear communication with an IT-minded approach to enhance productivity, streamline processes, and solve problems. With experience in customer-focused roles and a strong interest in data-driven decision making, I aim to apply insights to consumer behavior, brand strategy, and digital marketing. I enjoy contributing fresh ideas, turning research into practical results, and fostering collaborative environments where everyone can excel. My administrative strengths help projects stay on track, deadlines get met, and organizational goals are achieved. I am committed to continuous learning and innovation, and I look forward to leveraging my marketing studies and hands-on experience to help a business grow.

Scott Ramsay

Brand Strategist, Marketing Strategist, Content Creator, +2

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I am a dedicated professional currently pursuing an MSc in Marketing at Glasgow Caledonian University. I blend clear communication with an IT-minded approach to enhance productivity, streamline processes, and solve problems. With experience in customer-focused roles and a strong interest in data-driven decision making, I aim to apply insights to consumer behavior, brand strategy, and digital marketing. I enjoy contributing fresh ideas, turning research into practical results, and fostering collaborative environments where everyone can excel. My administrative strengths help projects stay on track, deadlines get met, and organizational goals are achieved. I am committed to continuous learning and innovation, and I look forward to leveraging my marketing studies and hands-on experience to help a business grow.…I am a dedicated professional currently pursuing an MSc in Marketing at Glasgow Caledonian University. I blend clear communication with an IT-minded approach to enhance productivity, streamline processes, and solve problems. With experience in customer-focused roles and a strong interest in data-driven decision making, I aim to apply insights to consumer behavior, brand strategy, and digital marketing. I enjoy contributing fresh ideas, turning research into practical results, and fostering collaborative environments where everyone can excel. My administrative strengths help projects stay on track, deadlines get met, and organizational goals are achieved. I am committed to continuous learning and innovation, and I look forward to leveraging my marketing studies and hands-on experience to help a business grow.

Available to hire

I am a dedicated professional currently pursuing an MSc in Marketing at Glasgow Caledonian University. I blend clear communication with an IT-minded approach to enhance productivity, streamline processes, and solve problems. With experience in customer-focused roles and a strong interest in data-driven decision making, I aim to apply insights to consumer behavior, brand strategy, and digital marketing.

I enjoy contributing fresh ideas, turning research into practical results, and fostering collaborative environments where everyone can excel. My administrative strengths help projects stay on track, deadlines get met, and organizational goals are achieved. I am committed to continuous learning and innovation, and I look forward to leveraging my marketing studies and hands-on experience to help a business grow.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sales Assistant at Superdry

October 1, 2018 - Present

Delivered customer service, supported store operations, and managed till transactions. Gained experience in stockroom procedures, RFID, and the end-to-end handling of orders (picking, packing, processing, and shipping). Developed punctuality, reliability, and the ability to work both independently and as part of a team to maintain store standards and deliver a positive customer experience.

Peer to Peer Support Representative at BT

August 1, 2022 - Present

On-site support for the Accounts Manager, assisting with pay, personal and work-related queries for over 60 accounts. Created a growing knowledge platform for process guidance, contact details, and relevant topics. Led recognition initiatives, monthly team celebrations, and D&I activities (monthly huddles and workshops). Served as an ear for advisors on sensitive topics, contributing to a more positive workplace. Role began as voluntary and transitioned to paid status due to demonstrated value.

Sales Representative at Connect Eyecare

May 1, 2025 - Present

Drove sales growth and built strong client relationships. Learned optical product details and tailored recommendations, ensuring accurate eye health information and an effective aftercare/support system for customers. Focused on meeting sales targets while ensuring customers understood the benefits of the eyewear and the available support.