Available to hire
I am a digital marketing executive with over five years of hands-on experience delivering data-driven campaigns that boost brand visibility and audience engagement.
I specialize in leveraging Salesforce CRM and marketing automation to build personalized customer journeys, optimize email programs, and create compelling content across channels.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Digital Content Creator at STADA, Thornton & Ross
June 1, 2025 - PresentEdited and produced bite-sized, high-impact webinars; managed end-to-end editing to ensure content was engaging and effectively conveyed key messages. Optimized cross-channel interactions for ACTIS CRM and created customer journeys in Salesforce with automated workflows and personalized communications. Assisted in email campaign creation and analysis, monitoring performance metrics to inform future strategies.
Digital Content Creator at STADA Thornton & Ross
June 1, 2025 - PresentEdited and produced bite-sized, high-impact webinars; managed omni-channel operations for ACTIS CRM; created customer journeys in Salesforce; assisted in email campaign creation and analysis.
Digital Content Creator at STADA, Thornton & Ross
June 1, 2025 - PresentEdited and produced bite-sized, high-impact webinars; managed omni-channel operations for ACTIS CRM; Created customer journeys in Salesforce; Assisted in email campaign creation and analysis.
Digital Content Creator at STADA
June 1, 2025 - PresentEdited and produced bite-sized, high-impact webinars; managed end-to-end editing to ensure engaging content and clear messaging. Optimized omni-channel interactions in ACTIS CRM and created Salesforce customer journeys with automated workflows. Assisted in email campaign creation and analysis, monitoring performance to inform future strategies.
Digital Marketing Assistant at Avensure Ltd
December 1, 2024 - September 19, 2025Engineered email campaigns on Pardot and analyzed campaign performance to enhance engagement metrics. Built Salesforce dashboards and reports for data-driven decision making. Worked with SFMC to automate workflows and build customer journeys. Conducted keyword research and drafted LinkedIn content to boost brand awareness.
Digital Marketing Assistant at Avensure Ltd
December 1, 2024 - September 19, 2025Engineered email campaigns on Pardot and scrutinized campaign performance to enhance engagement metrics. Formulated comprehensive reports and dashboards on Salesforce CRM, enabling data-driven decision making. Also worked on SFMC to automate workflows and build customer journeys. Conducted thorough keyword research to identify and target relevant, high-traffic keywords for optimisation. Drafted compelling content for the company’s LinkedIn account, fostering increased brand awareness.
Digital Marketing Assistant at Avensure Ltd
December 1, 2024 - September 19, 2025Engineered email campaigns on Pardot and analyzed campaign performance; Formulated reports and dashboards on Salesforce CRM; Automated workflows and customer journeys in SFMC; Conducted keyword research; Drafted content for LinkedIn to raise brand awareness.
Digital Marketing Assistant at Avensure Ltd
December 1, 2024 - September 19, 2025Engineered email campaigns on Pardot and analyzed performance to boost engagement. Built dashboards and reports in Salesforce CRM for data-driven decision making. Worked on SFMC to automate workflows and build customer journeys. Conducted keyword research to identify high-traffic opportunities and drafted content for the company LinkedIn to increase brand awareness.
Customer Service Representative at Real House Contracting LLC
October 1, 2018 - September 19, 2025Champs client retention through effective negotiation and cross-department collaboration. Monitored and analyzed marketing email performance to derive actionable insights. Prepared professional emails and memos, drafted essential documents, and designed impactful presentations. Supported recruitment initiatives and onboarding of sales team members.
Customer Service Representative at Real house Contracting LLC
October 1, 2018 - September 19, 2025Championed client retention efforts by negotiating effectively and resolving queries through strong inter-departmental relationships. Monitored and analysed marketing email performance to derive actionable insights for future campaigns. Prepared professional emails and memos while drafting essential documents, reports, and other correspondence. Compiled data and designed impactful PowerPoint presentations to support executive meetings. Oversaw recruitment initiatives, successfully sourcing and onboarding members of the sales team during my tenure.
Customer Service Representative at Real house Contracting LLC
October 1, 2018 - September 19, 2025Championed client retention through effective negotiations and cross-department collaboration; Monitored and analyzed marketing email performance; Prepared professional emails and memos; Compiled data and designed executive presentations; Led recruitment and onboarding of sales team.
Customer Service Representative at Real house Contracting LLC
October 1, 2018 - September 19, 2025Championed client retention by negotiating effectively and resolving queries; coordinated with multiple departments. Monitored and analyzed marketing email performance to derive insights for campaigns. Prepared professional emails and memos, drafted reports and presentations, and supported recruitment for the sales team.
Online Marketing Executive at Ebrahim Textile Mills
August 1, 2015 - September 19, 2025Forecasted sales and managed performance metrics to drive strategic marketing initiatives. Addressed client queries and issues to enhance brand credibility for Orient. Managed key B2B and B2C accounts, optimized CRM operations, created digital assets for Facebook, Email Marketing, and Instagram. Collaborated on supply chain processes to resolve customer order shipment queries.
Online Marketing Executive at Ebrahim Textile Mills
August 1, 2015 - September 19, 2025Forecasted sales and managed performance metrics to drive strategic marketing initiatives. Addressed client queries and issues to enhance brand credibility for 'Orient'. Managed key accounts, overseeing both B2B and B2C relationships with large-scale clients. Optimized CRM operations to improve customer relationship management and engagement. Created digital assets for multiple company channels, including Facebook, Email Marketing, and Instagram. Collaborated on supply chain processes, effectively resolving customer order shipment queries.
Online Marketing Executive at Ebrahim Textile Mills
August 1, 2015 - September 19, 2025Forecasted sales and managed performance metrics to drive marketing initiatives; Addressed client queries; Managed key B2B/B2C accounts; Optimized CRM operations; Created digital assets for Facebook, Email Marketing, and Instagram; Collaborated on supply chain processes and resolved shipment queries.
Online Marketing Executive at Ebrahim Textile Mills
August 1, 2015 - September 19, 2025Forecasted sales and managed performance metrics to drive marketing initiatives. Addressed client queries to enhance brand credibility for Orient. Managed B2B and B2C key accounts and optimized CRM operations. Created digital assets for Facebook, Email Marketing, and Instagram, and collaborated on supply chain processes to resolve order queries.
Education
Bachelor of Business Administration at Institute of Business Management
August 1, 2008 - August 1, 2012MSc, Digital Marketing at University of Salford
January 1, 2023 - January 1, 2024Bachelor of Business Administration at Institute of Business Management
August 1, 2008 - August 1, 2012MSc in Digital Marketing at University of Salford
January 1, 2023 - January 1, 2024Bachelor of Business Administration at Institute of Business Management
August 1, 2008 - August 1, 2012MSc Digital Marketing at University of Salford
January 1, 2023 - January 1, 2024Bachelor of Business Administration at Institute of Business Management
August 1, 2008 - August 1, 2012MSc, Digital Marketing at University of Salford
January 1, 2023 - January 1, 2024Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Retail, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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