Available to hire
Multilingual professional with extensive experience in account management, translation, digital communication, and customer service. Skilled in project management, content creation, and client relationship building, with a strong focus on problem-solving, attention to detail, and team collaboration. Experienced in managing digital campaigns, social media, web analytics, and cross-cultural communication in Dutch, English, and Italian. Holds degrees in Painting and Interior Design, combining creative expertise with organizational and administrative skills.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Dutch
Fluent
Italian
Fluent
English
Fluent
Work Experience
Account Manager, Dutch Market at Bravo Savings Network
April 1, 2023 - PresentExpanded brand presence in the Dutch market; managed and developed strategic partnerships; monitored client performance and resolved issues; analyzed market trends and acquired new clients; collaborated with internal teams to ensure projects' success and client retention. Daily use of Dutch, English and Italian.
Dutch Content Creator at Bravo Savings Network
April 1, 2023 - September 19, 2025Managed Dutch content and CMS; wrote Dutch content and inserted keywords to optimize visibility; collaborated with SEO department to improve campaign efficiency; supported Content Manager to ensure team goals; updated CRM website.
Translator and Social Media Manager at Salimbeni Profumo
February 1, 2022 - PresentRemote translator and social media manager; translation from Italian or English to Dutch; translation of setup texts and website content; translation of monthly landing pages; managed Facebook and Instagram communications.
Customer Experience Representative, Dutch & English speaker at Transco
January 1, 2023 - September 19, 2025Remote customer service role; provided service to customers; administrative processing of customer experience cases via a different application; used multiple modern communication channels to offer the best possible service.
Translator at Evergreen web S.r.l.
June 1, 2022 - September 19, 2025Remote one-time translation project from Italian into Dutch for product descriptions on Amazon.nl; ensured accuracy, clarity, and adaptation of marketing language for the target audience.
Secretary at Studio Longo
April 1, 2022 - September 19, 2025Manage agendas; welcome patients; respond to emails; send reminders to clients; manage incoming and outgoing calls; prepare and edit invoices; manage the archive.
Translator and Social Media Manager / Copywriter at WeCo Content
December 1, 2021 - September 19, 2025Remote translation from Italian or English into Dutch; translation of setup texts and monthly posts; manage Facebook and Instagram for 'Bestway' Netherlands/Belgium and 'Lay-Z' Netherlands/Belgium; copywriting for Techno gym in Dutch; insert keywords to optimize visibility.
Entrepreneur - Luxury Apartments at Self-employed, Florence
December 1, 2020 - September 19, 2025Create home listings; send messages to guests and receive them; manage reservations; welcome guests; assist guests during their stay; write reviews to guests; update calendars and prices.
Translator at Agriturismo Bindozzino
May 1, 2018 - September 19, 2025Remote website translations from Italian or English into Dutch.
Customer Service Assistant at Boni Supermarkt
August 1, 2012 - September 19, 2025Handle incoming calls, emails, and scheduling; prepare invoices and offers; manage archive; assist and advise customers to meet their needs and support sales.
Interior Designer and Administrative Assistant at EM Interieur Architecte
July 1, 2012 - September 19, 2025Designed interior spaces; analyzed client needs; created sketches, technical drawings, and models; prepared estimates and invoices; managed calls, emails, agendas, and archives.
Administrative Assistant and Sales Assistant at De Nooy Schilders
July 1, 2011 - September 19, 2025Handled calls, emails, and scheduling; prepared invoices and offers; managed archive; assisted and advised customers to meet their needs and support sales.
Account Manager, Dutch Market at Bravo Savings Network
April 2, 2023 - PresentExpanded brand presence in the Dutch market; managed and developed strategic partnerships; monitored client performance and resolved issues; analyzed market trends and acquired new clients; collaborated with internal teams to ensure project success and client retention. Daily use of Dutch, English and Italian.
Dutch Content Creator at Bravo Savings Network
April 2, 2023 - September 19, 2025Wrote and edited Dutch content within a CMS; inserted keywords to optimize visibility; collaborated with SEO to improve campaign efficiency; supported Content Manager to meet team goals; updated the CRM website.
Translator and Social Media Manager at Salimbene Profumo
February 2, 2022 - PresentRemote translator and social media manager; translated setup texts and website content from Italian/English into Dutch; managed social media content calendars and communications.
Customer Experience Representative, Dutch & English speaker at Transco
January 2, 2023 - September 19, 2025Remote customer service; administered processing of customer experience cases via a different application; used multiple modern communication channels to deliver the best possible service.
Translator at Evergreen web S.r.l.
June 2, 2022 - September 19, 2025One-time translation project from Italian into Dutch for Evergreen web product descriptions on Amazon.nl; ensured accuracy, clarity, and adaptation of marketing language for the target audience.
Secretary at Studio Longo
April 2, 2022 - September 19, 2025Manage agenda; welcome patients; respond to emails; send reminders to clients; manage incoming and outgoing calls; prepare and edit invoices; manage the archive.
Translator and Social Media Manager / Copywriter at WeContent
December 2, 2021 - September 19, 2025Remote translation of setup texts and monthly posts; manage Facebook and Instagram for 'Bestway' Netherlands/Belgium and 'Lay-Z' Netherlands/Belgium; copywriting for Techno gym in Dutch, inserting keywords to optimize visibility.
Entrepreneur - Luxury apartments at Self-employed
December 2, 2020 - September 19, 2025Create home listing; send messages to guests and receive them; manage reservations; welcome guests; assist guests during their stay; write reviews to guests; update calendars and prices.
Translator at Agriturismo Bindozzino
May 2, 2018 - September 19, 2025Remote website translations from Italian or English into Dutch.
Customer Service Assistant at Boni Supermarkt
August 2, 2012 - September 19, 2025Handle calls, emails, schedule; prepare invoices and offers; manage archive; assisted and advised customers to meet their needs and support sales.
Interior Designer and Administrative Assistant at EM Interieur Architecte
July 2, 2012 - September 19, 2025Designed interior spaces; analyzed client needs; created sketches, technical drawings, models, and floor plans; prepared estimates and invoices; managed calls, emails, agenda and archives.
Administrative Assistant and Sales Assistant at De Nooy Schilders
July 2, 2011 - September 19, 2025Handled calls, emails and scheduling; prepared invoices and offers; managed archive; assisted and advised customers to meet their needs and support sales.
Education
Painting (110 cum laude) at Academy of Fine Arts of Florence
September 1, 2015 - September 1, 2019Design (cum laude) – Interior design, restoration, decoration, management at Institute of Design, Florence
September 1, 2009 - July 1, 2012Degree in Painting (110 cum laude) at Academy of Fine Arts of Florence
September 1, 2015 - September 1, 2019Qualifications
Degree in Design (cum laude)
September 1, 2009 - July 1, 2012Industry Experience
Media & Entertainment, Professional Services, Travel & Hospitality, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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