Available to hire
Soy María Alejandra Guasca Becerra, profesional en comunicación y periodismo con experiencia en gestión de redes sociales, producción multimedia y atención al cliente. He trabajado como asesora comercial, analista de distribución de recursos y manager de proyectos en Genius Sports, Teleperformance y otras compañías, liderando equipos y desarrollando estrategias de crecimiento para plataformas digitales.
Me motiva la creación de contenidos, la optimización de procesos y un servicio al cliente cercano. Busco oportunidades para seguir aprendiendo y aportar valor en equipos de marketing digital, producción de contenidos y comunicación corporativa.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Advanced
Work Experience
Social Media Manager (Internship) at Genius Sports
June 30, 2025 - September 19, 2025Led social media team, developed growth strategies for digital platforms, produced audio-visual content across channels.
Consultant at IE – Consulting
July 1, 2022 - September 19, 2025Provided social media management and digital content strategy.
Social Media / Communications at Teleperformance
October 31, 2021 - September 19, 2025Social Media / Communications at Hogar Clarita Santos
November 30, 2022 - September 19, 2025Social Media Manager (Internship) at Genius Sports
June 30, 2025 - September 19, 2025Led social media campaigns, coordinated daily workflows, optimized content distribution, and produced audiovisual content across channels; developed growth strategies.
Consultant at IE – Consulting
July 31, 2022 - September 19, 2025Provided consulting support and contributed to client projects on digital strategy initiatives.
Customer Service Representative at Teleperformance
October 31, 2021 - September 19, 2025Handled customer inquiries across channels and supported remote mobile sales and administrative tasks.
Operations / Administrative Assistant at Hogar Clarita Santos
November 30, 2022 - September 19, 2025Provided administrative support and operational coordination for household care services.
Resource Distribution Analyst at Genius Sports
July 1, 2022 - June 30, 2025Asesoría y soporte en resolución de incidencias comerciales y técnicas; desarrollo de soluciones personalizadas; gestión de ventas remota en servicios móviles; garantía de comodidad y satisfacción del usuario; mejora de flujos de trabajo y procesos entre equipos.
Asesora Comercial at Teleperformance
December 1, 2018 - October 31, 2021Atención y asesoría comercial, venta y fidelización de clientes, cumplimiento de metas y mejora de la experiencia del cliente.
Social Media Manager (Internship) at IE Consulting
October 1, 2021 - July 31, 2022Apoyo en estrategia de redes sociales, creación de contenidos y crecimiento de plataformas; coordinación con equipos y clientes para ejecutar campañas multimedia.
Education
English at National Pedagogical University
January 1, 2018 - September 19, 2025English Dot Works Program at SENA
January 1, 2023 - September 19, 2025Technician in Residential Electrical Installations at SENA
January 11, 2030 - September 19, 2025Certificate in English at National Pedagogical University
January 1, 2018 - January 1, 2018English Language Certificate at SENA
January 1, 2023 - January 1, 2023Technician in Residential Electrical Installations at SENA
January 11, 2030 - September 19, 2025Comunicacion Social y Periodismo at Universidad Minuto de Dios
January 11, 2030 - January 1, 2022Inglés at SENA – English DOT Works
January 11, 2030 - January 1, 2023Inglés at Universidad Pedagógica Nacional
January 11, 2030 - January 1, 2018Master en Comunicación y Marketing Digital at Instituto Seneca
January 1, 2025 - January 19, 2026English language certification (SENA Dot Works) at SENA
January 1, 2023 - March 31, 2026Inglés at Universidad Pedagógica Nacional
January 1, 2018 - March 31, 2026Master en Comunicación y Marketing Digital at Instituto Seneca
January 1, 2025 - March 31, 2026Qualifications
English – Dot Works Program
January 1, 2023 - September 19, 2025Technician in Residential Electrical Installations
January 11, 2030 - September 19, 2025Certificate in English (SENA – English Works Program)
January 1, 2023 - January 1, 2023Certificate in English (National Pedagogical University)
January 1, 2018 - January 1, 2018English - DOT Works
January 1, 2023 - January 19, 2026English - Universidad Pedagógica Nacional
January 1, 2018 - January 19, 2026Master en Comunicación y Marketing Digital
January 1, 2025 - January 19, 2026English language certification (SENA Dot Works)
January 1, 2023 - March 31, 2026Master en Comunicación y Marketing Digital
January 1, 2025 - March 31, 2026Industry Experience
Media & Entertainment, Education, Professional Services, Software & Internet, Telecommunications
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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