With a solid background in customer service and retail, I am excited to leverage my skills in the film industry, where I can make a meaningful contribution to a dynamic team. I take pride in my diligence, punctuality, and commitment to aligning with the organization’s priorities and goals. My strong interpersonal skills enable me to listen attentively and communicate effectively with clients and team members, adapting my approach as needed. Proficiency in French and Portuguese not only enhance my ability to connect with diverse teams and audiences but also reflect my strong desire to learn and grow within the industry. My passion for film production has enabled me to take on various roles, primarily as a producer, as well as an assistant director and sound technician. I am eager to explore new prospects in film, where I can apply my customer service expertise and collaborative spirit to contribute to innovative projects and drive success in the creative realm.

Jeanette McNichol

With a solid background in customer service and retail, I am excited to leverage my skills in the film industry, where I can make a meaningful contribution to a dynamic team. I take pride in my diligence, punctuality, and commitment to aligning with the organization’s priorities and goals. My strong interpersonal skills enable me to listen attentively and communicate effectively with clients and team members, adapting my approach as needed. Proficiency in French and Portuguese not only enhance my ability to connect with diverse teams and audiences but also reflect my strong desire to learn and grow within the industry. My passion for film production has enabled me to take on various roles, primarily as a producer, as well as an assistant director and sound technician. I am eager to explore new prospects in film, where I can apply my customer service expertise and collaborative spirit to contribute to innovative projects and drive success in the creative realm.

Available to hire

With a solid background in customer service and retail, I am excited to leverage my skills in the film industry, where I can make a meaningful contribution to a dynamic team. I take pride in my diligence, punctuality, and commitment to aligning with the organization’s priorities and goals. My strong interpersonal skills enable me to listen attentively and communicate effectively with clients and team members, adapting my approach as needed.

Proficiency in French and Portuguese not only enhance my ability to connect with diverse teams and audiences but also reflect my strong desire to learn and grow within the industry. My passion for film production has enabled me to take on various roles, primarily as a producer, as well as an assistant director and sound technician. I am eager to explore new prospects in film, where I can apply my customer service expertise and collaborative spirit to contribute to innovative projects and drive success in the creative realm.

See more

Language

French
Advanced
Portuguese
Advanced

Work Experience

Digital Support Specialist at Bupa
August 1, 2024 - Present
Supported customers with digital platforms, assisted with login issues, and delivered high-quality customer service in a target-driven environment. Duties included time management, empathetic communication, GDPR compliance, handling calls and emails, appointment booking, and computer/software platform proficiency.
Customer Service at Lavender Therapy
December 31, 2024 - September 21, 2025
Contacted potential customers, provided information about prices, matched clients with suitable therapists, processed payments, and ensured clients felt safe and unpressured in a commission-based role.
Customer Service at Grindsmiths
December 31, 2024 - September 21, 2025
Various front-of-house duties including coffee and beverage service, food service, cleaning, till operation, and hosting events; supported catering and bar service.
Customer Service at Ippuku Teahouse
September 30, 2021 - September 21, 2025
Served customers, prepared Japanese teas and beverages, explained brewing processes, stocked, cleaned, managed tills, and supported social media presence.
Dotcom Picker at Tesco (Askham Bar)
December 31, 2021 - September 21, 2025
Picked customer orders efficiently during peak COVID-19 period; stocked shelves; assisted customers; maintained store hygiene.
Staff at The Block
December 31, 2021 - September 21, 2025
Worked in a pizza bar; served customers, prepared pizza and beverages, assisted with food preparation, performed hygiene tasks, and operated as a cashier.
Cashier at MOO
December 31, 2019 - September 21, 2025
Worked on a solar-paneled ice cream boat; provided customer service, prepared orders, restocked, and maintained cleanliness for high visitor traffic.
Digital Support Specialist at BUPA
August 1, 2024 - Present
Supports customers with digital platforms, manages login issues, and provides high-quality service in a target-driven environment. Responsibilities include GDPR compliance, handling calls and emails, appointment booking, and maintaining computer literacy across multiple platforms.
Customer Service at Lavender Therapy
December 1, 2024 - September 21, 2025
Contacts potential customers, provides information about prices, matches clients with appropriate therapists, processes payments, and ensures customers feel safe and not pressured. This is a commission-based role.
Customer Service at Grindsmiths
December 31, 2024 - September 21, 2025
Café/restaurant role including coffee and beverage service, food service, til operations, cleaning, and hosting; supported catering and bar service.
Customer Service at Ippuku Teahouse
September 30, 2021 - September 21, 2025
Served customers, prepared tea and Japanese beverages, stock management, till operations, cleaning, and supported social media presence.
Dotcom Picker at Tesco (Askham Bar)
December 31, 2021 - September 21, 2025
Picked customer orders during peak COVID-19 periods, stocked storefront, aided customers, and maintained store cleanliness.
Customer Service & Bar/Cashier at The Block
December 31, 2021 - September 21, 2025
Served customers, prepared pizzas and beverages, assisted with food preparation, hygiene maintenance, and cashier duties.
Cashier / Customer Service at The Moo
December 31, 2019 - September 21, 2025
Operated as cashier, handled orders, restocked supplies, and maintained cleanliness for a riverboat-based ice cream service.

Education

BA in Film Production at Salford University
January 11, 2030 - July 1, 2024
A Levels (French, Film Studies, Media Studies) at York College
January 11, 2030 - September 21, 2025
GCSEs at Milthorpe School
January 11, 2030 - September 21, 2025
A Levels at York College
January 11, 2030 - September 21, 2025
BA in Film Production at University of Salford
January 11, 2030 - July 1, 2024
GCSEs at Milthorpe School
January 11, 2030 - September 21, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Education, Professional Services, Software & Internet