JB

Johnson Benjamin

Available to hire

I am a trained manager with a background as a tutor, author, moderator, and motivator.

About

I am a trained manager with a background as a tutor, author, moderator, and motivator. I aim to drive challenging instruction that aligns with organizational goals, strategic management, critical thinking, and problem-solving.

I bring strong skills in MS Word, PowerPoint, and Excel, along with collaborative leadership and effective communication. I thrive working with diverse teams and stakeholders to deliver results.

  • 19 years' experience
  • Joined September 2025

Languages

  • EnglishFluent

Industry experience

  • Education
  • Non-Profit Organization
  • Professional Services
  • Government
  • Software & Internet

Work experience· 5 roles

Senior Advisor Client Service · Concentrix Kuala Lumpur, MalaysiaMar 2021 – Present · 5 yrs 9 mos

Senior advisor delivering client service excellence, on-the-job coaching, content review and translation, cross-team collaboration to drive productivity, auditing and quality assurance scoring, performance analysis, root-cause coaching, and meetings coordination.

International Student Recruitment Manager · McDyke Consultant SDN BHD, MalaysiaApr 2020 – Sep 2025 · 5 yrs 6 mos

Developed and implemented student recruitment strategies, managed admissions progression, built relationships with stakeholders, and guided prospective students throughout recruitment and admissions processes.

Part-time Teacher · UNHCR Volunteer Unit, MalaysiaApr 2017 – Sep 2025 · 8 yrs 6 mos

Provided educational guidance, evaluated student performance, offered feedback on lessons, coordinated facility use for daily activities and events, and supported curriculum delivery.

Supervisor · Hydro Metrix Drilling CompanyJan 2009 – Sep 2025 · 16 yrs 9 mos
Part-time Teacher · National Youth Service (NYSC) NigeriaJan 2007 – Sep 2025 · 18 yrs 9 mos

Education

Doctor of Philosophy in Management · Limkokwing University of Creative Technology2030 – 2021
Master of Science in Business Information System · University of East London2030 – 2013
Degree in Business Information Systems · University of East London2030 – 2011
Higher National Diploma in Mechanical Engineering · Federal Polytechnic Bida2030 – 2005

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