I am meticulous and committed to excellence. I am an effective communicator and a capable administrator. Based on my professional experience, I aim to approach all aspects of my work with precision and efficiency. I am highly motivated, proactive, and resourceful. My goal is to be recognized for my expertise, ideas and professionalism in all aspects of my work and to have an impact on society as a whole. I am a self-starter who can adapt easily and act on my own initiative with ideas, and I am a motivated and dynamic person. I thrive in multilingual, multicultural environments and have a proven track record in delivering engaging content, training, and customer-focused service across the gaming, luxury retail, and digital content sectors. I am eager to contribute to teams that value creativity, clear communication, and a proactive mindset to drive positive outcomes for both customers and the business.

Takasuzu Akiyama

I am meticulous and committed to excellence. I am an effective communicator and a capable administrator. Based on my professional experience, I aim to approach all aspects of my work with precision and efficiency. I am highly motivated, proactive, and resourceful. My goal is to be recognized for my expertise, ideas and professionalism in all aspects of my work and to have an impact on society as a whole. I am a self-starter who can adapt easily and act on my own initiative with ideas, and I am a motivated and dynamic person. I thrive in multilingual, multicultural environments and have a proven track record in delivering engaging content, training, and customer-focused service across the gaming, luxury retail, and digital content sectors. I am eager to contribute to teams that value creativity, clear communication, and a proactive mindset to drive positive outcomes for both customers and the business.

Available to hire

I am meticulous and committed to excellence. I am an effective communicator and a capable administrator. Based on my professional experience, I aim to approach all aspects of my work with precision and efficiency. I am highly motivated, proactive, and resourceful. My goal is to be recognized for my expertise, ideas and professionalism in all aspects of my work and to have an impact on society as a whole. I am a self-starter who can adapt easily and act on my own initiative with ideas, and I am a motivated and dynamic person.

I thrive in multilingual, multicultural environments and have a proven track record in delivering engaging content, training, and customer-focused service across the gaming, luxury retail, and digital content sectors. I am eager to contribute to teams that value creativity, clear communication, and a proactive mindset to drive positive outcomes for both customers and the business.

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Experience Level

Intermediate

Language

English
Advanced
Japanese
Fluent

Work Experience

VIP Table Game Presenter at Evolution Gaming
May 1, 2022 - May 1, 2022
Engaged with existing and new players at multinational tables, building rapport and delivering entertainment. Trained peers, supported high-end customers, and contributed to a positive team dynamic. Promoted a professional, engaging atmosphere across international settings.
Sales, Interpreter at Hermès / Japan
May 1, 2014 - May 1, 2014
Sales and promotion of leather goods to international customers; provided interpreter support and sales assistance to staff. Engaged in cross-cultural communication and ongoing product knowledge training.
Luxury Brands Sales at Renaissance / France
December 1, 2016 - December 1, 2016
Distributed and promoted luxury brands; sold leather goods, wallets, watches, clothing, shoes and jewelry; conducted market research, introduced new brands, and trained staff in client relations and cross-cultural sales. Achieved strong sales performance.
Live Casino Trainer, Customer Support at Royce Technology
October 1, 2022 - October 1, 2022
Created training materials; explained detailed game rules and demonstrations; facilitated hands-on game experience for staff; anticipated customer complaint scenarios; trained staff on virtual currencies and sports betting; monitored service quality and performance.
Content Moderator at Centrix / Thailand
May 1, 2024 - May 1, 2024
Moderated content for multiple casino brands, including duplication checks, categorization and tagging; flagged potentially dangerous content; reported inappropriate cases; helped update content policies and training materials for staff.
Sales Manager at Aniksi / Remote
May 31, 2024 - May 31, 2024
Managed casino brand sales calls and emails to existing players; calculated bonuses based on player profitability; offered promotional incentives to players; communicated benefits and promotions to new players; supported ongoing client engagement.

Education

Bachelor's degree at Xiamen University, Xiamen, China
February 1, 2010 - July 1, 2013

Qualifications

EF SET English Certificate C1
March 1, 2023 - November 8, 2025
HSK Level 5
November 1, 2011 - November 8, 2025
Advanced Lifesaving and First Aid Certificate
February 1, 2016 - November 8, 2025

Industry Experience

Gaming, Media & Entertainment, Retail, Education, Travel & Hospitality

Experience Level

Intermediate

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