Takasuzu Akiyama
I am meticulous and committed to excellence. I am an effective communicator and a capable administrator.
About
I am meticulous and committed to excellence. I am an effective communicator and a capable administrator. Based on my professional experience, I aim to approach all aspects of my work with precision and efficiency. I am highly motivated, proactive, and resourceful. My goal is to be recognized for my expertise, ideas and professionalism in all aspects of my work and to have an impact on society as a whole. I am a self-starter who can adapt easily and act on my own initiative with ideas, and I am a motivated and dynamic person.
I thrive in multilingual, multicultural environments and have a proven track record in delivering engaging content, training, and customer-focused service across the gaming, luxury retail, and digital content sectors. I am eager to contribute to teams that value creativity, clear communication, and a proactive mindset to drive positive outcomes for both customers and the business.
- Joined September 2025
Skills· 1
Languages
- EnglishAdvanced
- JapaneseFluent
Industry experience
- Gaming
- Media & Entertainment
- Retail
- Education
- Travel & Hospitality
Work experience· 6 roles
Managed casino brand sales calls and emails to existing players; calculated bonuses based on player profitability; offered promotional incentives to players; communicated benefits and promotions to new players; supported ongoing client engagement.
Moderated content for multiple casino brands, including duplication checks, categorization and tagging; flagged potentially dangerous content; reported inappropriate cases; helped update content policies and training materials for staff.
Created training materials; explained detailed game rules and demonstrations; facilitated hands-on game experience for staff; anticipated customer complaint scenarios; trained staff on virtual currencies and sports betting; monitored service quality and performance.
Education
Certifications and awards
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