Available to hire
I am a Technical Writer with a strong IT background. I specialize in creating user manuals, SOPs, and process documentation, translating complex IT concepts into clear, actionable instructions.
As the founder and owner of ADI Solutions since 2024, I develop manuals and technical documentation, conduct router connectivity testing, and validate systems. In previous roles, I worked as an IT Service Specialist at GSK_Phone details not available. Sign in: https://www.twine.net/signup_) where I prepared process documentation and supported Salesforce-based applications.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Polish
Fluent
English
Fluent
Russian
Advanced
Hungarian
Intermediate
Greek, Modern
Beginner
Work Experience
Company Owner at ADI Solutions
January 1, 2024 - PresentPrepared user manuals, SOPs, and technical documentation. Conducted router connectivity testing and system validation.
IT Service Specialist at GSK
January 1, 2020 - September 22, 2025Prepared process documentation and supported Salesforce-based applications.
Education
Master of Public Administration at University of Lodz
January 1, 2011 - January 1, 2013Bachelor of Public Administration at University of Lodz
January 1, 2008 - January 1, 2011LLP Erasmus, Law at University of Szeged
January 1, 2012 - January 1, 2012Qualifications
Certified Scrum Master
January 1, 2019 - September 22, 2025Salesforce Administrator
January 1, 2018 - September 22, 2025ITIL Foundation Certificate in IT Service Management
January 1, 2017 - September 22, 2025Payroll Specialist – MEiN
January 1, 2023 - September 22, 2025Industry Experience
Software & Internet, Healthcare, Professional Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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