I am a Luxury Brand Strategy, Business Development and Sales professional with international experience across private aviation, hospitality, and luxury brand communication. I have a proven track record in sales pipeline management, high-net-worth client engagement, CRM optimization (Salesforce), and strategic market analysis. I am multilingual, commercially driven and analytical, thriving in fast-paced, high-performance international environments.

Madalena Carvalho

I am a Luxury Brand Strategy, Business Development and Sales professional with international experience across private aviation, hospitality, and luxury brand communication. I have a proven track record in sales pipeline management, high-net-worth client engagement, CRM optimization (Salesforce), and strategic market analysis. I am multilingual, commercially driven and analytical, thriving in fast-paced, high-performance international environments.

Available to hire

I am a Luxury Brand Strategy, Business Development and Sales professional with international experience across private aviation, hospitality, and luxury brand communication.

I have a proven track record in sales pipeline management, high-net-worth client engagement, CRM optimization (Salesforce), and strategic market analysis. I am multilingual, commercially driven and analytical, thriving in fast-paced, high-performance international environments.

See more

Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Fluent
French
Advanced

Work Experience

Sales & Senior Business Developer at LunaJets
May 1, 2024 - September 22, 2025
Establish a diverse client portfolio spanning European markets. Skilfully navigate flight options by locating, negotiating, and recommending optimal choices for clients. Closely collaborated with multiple stakeholders, including clients, sales, and operations teams, to align on budget constraints, negotiation strategies, and deliver tailored, competitive pricing solutions based on client needs.
Cluster Finance & Event Department Internship at Marriott Grand Palace - Brussels / Marriott Brussels, Renaissance Brussels Hotel and Marriott Luxury Apartments
April 1, 2022 - September 22, 2025
Supported financial activities by collecting and organizing data for precise financial projections, generating reports for both internal and external stakeholders, and overseeing expense tracking across various departments. Contributed to event planning and organization during a 3-month tenure in the Event Department at Renaissance Hotel, aiding in reservations and client collaboration.
Sales & Senior Business Developer at LunaJets
May 1, 2024 - September 22, 2025
Established a diverse client portfolio across European markets for private jet travel; located, negotiated, and recommended optimal flight options; collaborated with clients, sales, and operations to align on budgets and deliver tailored, competitive pricing. Conducted market research, generated leads via cold-calling, and pursued high-profile networking opportunities to support brand visibility and growth.
Cluster Finance & Event Department Internship at Marriott Grand Palace - Brussels
April 1, 2022 - September 22, 2025
Supported financial activities by collecting and organizing data for projections, generating reports for stakeholders, and overseeing expense tracking. Aided in event planning and client collaboration within Renaissance Hotel and Marriott properties.
Senior Business Developer at LunaJets
October 1, 2022 - May 1, 2024
Managed a portfolio of 10+ monthly clients across European markets; acquired 3–4 new clients per month. Reactivated dormant leads via targeted CRM segmentation and personalized communications; built and maintained a Salesforce-based sales pipeline with behavioral insights to identify high-conversion opportunities. Executed strategic cold-calling campaigns, generating qualified leads and long-term client relationships. Conducted competitive market research and developed Excel-based client databases for strategic targeting. Collaborated cross-functionally with operations and marketing to optimize strategies and value propositions. Represented the brand at luxury industry events and trade fairs, strengthening brand visibility and market intelligence. Supported financial reporting, budgeting processes, and multi-department data consolidation; assisted in event logistics coordination and client-facing communication. Drove hospitality event planning within luxury environments.
Finance & Events Internship at Marriott Grand Palace – Brussels
October 1, 2021 - April 1, 2022
Finance & Events Internship supporting budgeting, financial reporting, and event coordination for a luxury hotel; contributing to cross-functional projects and stakeholder communications.
Sales & Senior Business Developer at LunaJets
October 1, 2021 - April 1, 2022
B2B & B2C Sales; Luxury Client Experience; Negotiation; Market Segmentation; Revenue Growth; CRM Strategy
Finance & Events Internship at Marriott Grand Palace, Brussels
October 1, 2022 - May 1, 2024
Cluster Finance & Events Internship; Supported financial reporting, budgeting processes, and multi-department data consolidation. Assisted in event logistics coordination and client-facing communication. Contributed to operational planning within luxury hospitality environments.

Education

MA in Luxury Brand Strategy & Business at Vogue College of Fashion Les Roches International School of Hotel Management
October 1, 2022 - May 1, 2024
MA Luxury Brand Strategy & Business at Les Roches International School of Hotel Management
October 1, 2022 - May 1, 2024
Bachelor of Business Administration (BBA) in Hospitality Management at Les Roches International School of Hotel Management, Switzerland
September 1, 2018 - April 1, 2022
Certificate/Diploma in Luxury Brand Strategy & Business at Vogue College of Fashion, London
January 11, 2030 - April 13, 2026
Luxury Brand Strategy & Business at Vogue College of Fashion, London
January 11, 2030 - April 13, 2026
BA in Hospitality Management at Les Roches International School of Hotel Management, Switzerland
October 1, 2024 - November 1, 2025

Qualifications

Bachelor of Business Administration (BBA)
October 1, 2024 - September 22, 2025
Bachelor of Business Administration (BBA)
October 1, 2024 - September 22, 2025
Graduate with Merit Specialisation: Finance
September 1, 2018 - April 1, 2022

Industry Experience

Travel & Hospitality, Professional Services, Financial Services, Media & Entertainment, Consumer Goods, Education