I am a highly motivated and detail-oriented customer service enthusiast currently studying Management Accounting. I am proficient in active listening, time management, and staying organized while handling multiple tasks. I excel at clear communication and collaboration, bring strong time management skills, and pay close attention to detail in fast-paced environments. I am committed to delivering high-quality work and supporting teams to achieve their goals.

Mihlali Menze

I am a highly motivated and detail-oriented customer service enthusiast currently studying Management Accounting. I am proficient in active listening, time management, and staying organized while handling multiple tasks. I excel at clear communication and collaboration, bring strong time management skills, and pay close attention to detail in fast-paced environments. I am committed to delivering high-quality work and supporting teams to achieve their goals.

Available to hire

I am a highly motivated and detail-oriented customer service enthusiast currently studying Management Accounting. I am proficient in active listening, time management, and staying organized while handling multiple tasks.

I excel at clear communication and collaboration, bring strong time management skills, and pay close attention to detail in fast-paced environments. I am committed to delivering high-quality work and supporting teams to achieve their goals.

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Language

English
Fluent
Xhosa
Fluent

Work Experience

Freelance Transcriber at Rev.com
December 1, 2023 - September 22, 2025
Transcribed and edited content from legal hearings and interviews with meticulous accuracy, adhering to style guides; delivered high-quality, verbatim transcripts, paying attention to cultural nuances and accents.
Freelance Data Collector at Prolific
February 1, 2024 - September 22, 2025
Conducted data collection tasks for various research projects, ensuring accuracy and reliability of the data; collaborated with researchers to provide high-quality data, adhering to specific project requirements.
Freelance AI Data Annotator at Outlier
February 1, 2025 - September 22, 2025
Provided feedback on AI-generated outputs to enhance model performance; followed guidelines to ensure high-quality datasets for machine learning.
Freelance Transcriber at Rev.com
December 1, 2023 - September 22, 2025
Transcribed and edited content from legal hearings and interviews with meticulous accuracy and precision, adhering to style guides. Delivered high-quality, verbatim transcripts, paying attention to cultural nuances and accents.
Freelance Data Collector at Prolific
January 1, 2022 - Present
Conducted data collection tasks for various research projects, ensuring accuracy and reliability of the data. Collaborated with researchers to provide high-quality data, adhering to specific project requirements.
Freelance Transcriber at Rev.com
December 1, 2023 - September 22, 2025
Transcribed and edited content from legal hearings and interviews with meticulous accuracy and precision, adhering to style guides. Delivered high-quality, verbatim transcripts, paying attention to cultural nuances and accents.
Freelance Data Collector at Prolific
January 1, 2022 - Present
Conducted data collection tasks for various research projects, ensuring accuracy and reliability of the data. Collaborated with researchers to provide high-quality data, adhering to specific project requirements.

Education

Diploma at Vaal University of Technology
January 1, 2022 - September 22, 2025
High School at Uitsig High School
January 1, 2017 - January 1, 2021
Bachelor’s Pass at Uitsig High School
January 1, 2017 - January 1, 2021
Diploma in Cost and Management Accounting at Vaal University of Technology
January 1, 2022 - September 22, 2025
Bachelor’s Pass at Uitsig High School
January 1, 2017 - December 31, 2021
Diploma in Cost and Management Accounting at Vaal University of Technology
January 1, 2022 - September 22, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education, Financial Services