Fridaus Iragena

Available to hire

Language

Kinyarwanda
Fluent
English
Fluent
French
Beginner
Swahili
Beginner

Work Experience

Administrative Agent at Vision Canada Immigration
August 1, 2025 - September 23, 2025
Assisted clients with Canadian visa applications, ensured accurate documentation and timely submission; conducted interviews to assess eligibility and preparedness for applications; managed scheduling of appointments and maintained organized client records; monitored and responded to client emails, providing updates and resolving inquiries promptly; updated ECAN accounts and maintained case files for accuracy and compliance.
Receptionist at Private Notary
April 1, 2023 - September 23, 2025
Greeted clients and visitors; scheduled appointments and maintained organized booking systems; supported administrative tasks, ensuring smooth office operations.
Receptionist at SANLAM
January 1, 2023 - September 23, 2025
Assisted with clients' claims and provided effective resolutions; delivered exceptional customer service by handling inquiries and maintaining client relationships.
Receptionist at COPEDU PLC
October 1, 2022 - September 23, 2025
Assisted with account openings and closings, processing over 100 transactions; delivered customer service to ensure client satisfaction and handled sensitive information.
Anchor at YouTube, Smart House
February 1, 2022 - September 23, 2025
Hosted videos, conducted interviews, and stayed informed on industry trends. Managed content creation and enhanced viewer engagement.
Academic Intern at GIZ German Corporation
December 1, 2021 - September 23, 2025
Maintained digital files on department servers and ensured proper documentation. Assisted production executives in various stages of show development, contributing to multiple projects. Tracked and maintained production trackers for efficiency.
Receptionist at Private Notary
April 1, 2023 - September 23, 2025
Greeted clients and visitors. Scheduled appointments and maintained organized booking systems. Supported administrative tasks, ensuring smooth office operations.
Receptionist at SANLAM
January 1, 2023 - September 23, 2025
Assisted with clients' claims and provided effective resolutions. Delivered exceptional customer service by handling inquiries and maintaining client relationships.
Receptionist at COPEDU PLC
October 1, 2022 - September 23, 2025
Assisted with account openings and closings, processing over 100 transactions. Delivered customer service to ensure client satisfaction and handled sensitive information.
Anchor at YouTube at Smart House
February 1, 2022 - September 23, 2025
Hosted videos, conducted interviews, and stayed informed on industry trends. Managed content creation and enhanced viewer engagement.
Academic Intern at GIZ German Corporation
December 1, 2021 - September 23, 2025
Maintained digital files on department servers and ensured proper documentation. Assisted production executives in various stages of show development, contributing to multiple projects. Tracked and maintained production trackers for efficiency.
Administrative Agent at Vision Canada Immigration
August 1, 2025 - September 23, 2025
Assisted clients with Canadian visa applications, ensuring accurate documentation and timely submission. Conducted interviews with candidates to assess eligibility and preparedness for applications. Managed scheduling of appointments and maintained organized client records. Monitored and responded to client emails, providing updates and resolving inquiries promptly. Updated ECAN accounts and maintained case files for accuracy and compliance.
Receptionist at Private Notary
April 1, 2023 - September 23, 2025
Greeted clients and visitors. Scheduled appointments and maintained organized booking systems. Supported administrative tasks, ensuring smooth office operations.
Receptionist at SANLAM
January 1, 2023 - September 23, 2025
Assisted with clients' claims and provided effective resolutions. Delivered exceptional customer service by handling inquiries and maintaining client relationships.
Receptionist at COPEDU PLC
October 1, 2022 - September 23, 2025
Assisted with account openings and closings, processing over 100 transactions. Delivered customer service to ensure client satisfaction and handled sensitive information.
Anchor at YouTube, Smart House
February 1, 2022 - September 23, 2025
Hosted videos, conducted interviews, and stayed informed on industry trends. Managed content creation and enhanced viewer engagement.
Academic Intern at GIZ German Corporation
December 1, 2021 - September 23, 2025
Maintained digital files on department servers and ensured proper documentation. Assisted production executives in various stages of show development, contributing to multiple projects. Tracked and maintained production trackers for efficiency.

Education

Bachelor of Arts in Communication with Concentration in Communication at Southern New Hampshire University (through Kepler)
January 11, 2030 - January 1, 2027
Advanced Level Certificate at Ecole Technique St Kizito Save — Gisagara District
January 1, 2018 - December 31, 2021
Ordinary Level Certificate at Ecole Secondaries Kilinda — Karongi District
January 1, 2015 - December 31, 2017
Bachelor of Arts in Communication with Concentration in Communication at Southern New Hampshire University (through Kepler)
January 11, 2030 - January 1, 2027
Advanced Level Certificate (Specialization in Computer Application and Multimedia) at Ecole Technique St Kizito Save — Gisagara District
January 1, 2018 - January 1, 2021
Ordinary Level Certificate at Ecole Secondaries Kilinda — Karongi District
January 1, 2015 - January 1, 2017
Bachelor of Arts in Communication with Concentration in Communication at Southern New Hampshire University (through Kepler)
January 11, 2030 - January 1, 2027
Advanced Level Certificate at Ecole Technique St Kizito Save — Gisagara District
January 1, 2018 - January 1, 2021
Ordinary Level Certificate at Ecole Secondaries Kilinda — Karongi District
January 1, 2015 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Government, Media & Entertainment, Education, Financial Services