About

  • 2 years' experience
  • Joined September 2025

Languages

  • EnglishFluent
  • Spanish; CastilianFluent

Industry experience

  • Financial Services
  • Professional Services
  • Retail
  • Other

Work experience

Customer Service Agent · Data Vincema Customer ServiceDec 2023 – Sep 2025 · 1 yr 10 mos

Trained in two projects; handled bank transactions, processed batches, and managed credit card-related inquiries, among other financial services.

Team Leader · True ShoreDec 2023 – Present · 3 yrs

Promoted to Team Leader; recognized as Employee of the Month for three consecutive months; responsible for leading a team, coordinating tasks, and supporting growth and success.

Education

High School · Liceo Ana Lilia Miranda2019 – 2022
Diploma / Technical Studies · Instituto Politécnico Loyola2019 – 2022
Culinary Management / Gastronomy · Universidad Del Caribe2024 – 2025

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