Alie Martin Sowa

Provide end-user support; desk support for DFID and FCO IT systems; manage telecommunications and video conferencing support; supervise IT equipment maintenance; manage inventory and IT bills; administer user accounts, distribution lists and mailboxes; maintain Active Directory, DNS and DHCP; perform backups and restorations; upgrade and patch software; monitor network activity; document server configurations and processes; manage IT budget; install and configure network devices.

Full deployment of cloud computing; maintain, repair and upgrade operating systems, hardware and software; align IT systems with Moore Global; design and develop databases; create and maintain websites; manage servers and network infrastructure; set up user accounts and workstations; troubleshoot issues; ensure security through access controls, backups and firewalls; train staff on new technologies; document IT policies and procedures; manage IT budget and tools; supervise IT staff.

Design and develop databases; assign roles to developers; design algorithms; produce clean, efficient code; integrate software components; verify and deploy programs; troubleshoot and upgrade existing software; monitor servers; maintain online hosting platforms; document server configurations; gather and evaluate user feedback; implement improvements.