Available to hire
I am a Software Developer with over 15 years of experience in designing, developing, and supporting enterprise applications using Microsoft technologies. My expertise includes .NET Framework, C#, ASP.NET, SQL Server, REST APIs, and application integration. I have extensive experience throughout the Software Development Life Cycle (SDLC), from requirements analysis and system design to development, testing, deployment, and production support.
I specialize in building scalable business applications, optimizing SQL Server databases, developing stored procedures, troubleshooting complex production issues, and integrating healthcare and enterprise systems. I am passionate about writing clean, maintainable code, improving application performance, and delivering reliable software solutions that meet business needs.
I enjoy solving technical challenges, learning new technologies, and collaborating with cross-functional teams to deliver high-quality software on time. My goal is to build secure, efficient, and user-focused applications that create lasting business value.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Advanced
Work Experience
Application Support Specialist at FutureGate Healthcare Solutions
January 1, 2022 - September 29, 2025Provided application support, triaged and resolved issues, managed tickets, and coordinated with customers during Go-Live. Wrote SQL queries to optimize performance, installed and configured SQL Server components, and prepared reports to communicate status and outcomes.
Technical Support Supervisor at XYZ Health Care Solution LLC
October 1, 2017 - PresentProvided technical support to customers, resolved complex product issues, and coordinated with IT Help Desk and Network Operations to resolve software configuration problems. Ensured team compliance with training requirements, developed problem mitigation plans, monitored status using tracking tools, and delivered on-site Go-Live support and user training. Wrote complex SQL queries, improved query performance, and installed/configured Microsoft SQL Server Clustering. Served as primary client liaison and escalated issues as needed while guiding project delivery and stakeholder communication. Also contributed to software development activities, including task prioritization and testing.
Technical Support Supervisor at FutureGate Health Care Solution LLC
October 1, 2017 - PresentLed technical support operations, ensured SLA compliance, mentored team members, and facilitated proactive issue mitigation. Managed on-site Go-Live activities, delivered regular status reports, and collaborated with cross-functional teams to resolve client issues and optimize the application.
Senior System Engineer at Bahrain Kuwait Computer Services
September 1, 2017 - September 24, 2025Integrated with existing ERP system (Payroll, HRMS) with Time & Attendance; designed and deployed new applications and enhancements; conducted feasibility studies for upgraded software; structured a new module using C#; redesigned User Interfaces for validation/custom controls; wrote stored procedures and triggers in SQL Server 2008 R2; trained engineering team on new systems; proposed software solutions by analyzing information needs and work processes; developed reports using Crystal Reports; maintained change documentation; tested/deployed applications in Test and Live environments.
Senior System Engineer at Bahrain Kuwait Computer Services
January 1, 2017 - September 29, 2025Resolved daily issues and supported the Time & Attendance and Access Control integrations. Designed and deployed new software modules, conducted feasibility studies for upgrades, and trained engineering teams. Implemented reports and web-based solutions, maintained documentation, and supported deployment/testing in both test and live environments.
Senior System Engineer at Bahrain Kuwait Computer Services
January 1, 2017 - September 29, 2025Designed and deployed new software enhancements, conducted feasibility studies for upgrades, trained engineering teams, and led development efforts for enterprise applications. Implemented UI/validation controls, wrote stored procedures/triggers, and delivered custom reporting.
System Engineer at Bahrain Kuwait Computer Services
May 1, 2013 - September 24, 2025Resolved daily issues, updated application Web/SharePoint, performed data backups; understood and implemented reports and modifications in Time & Attendance and Access Control systems; integrated Access Control with Time & Attendance; ensured smooth operation and reporting.
System Engineer at Bahrain Kuwait Computer Services
January 1, 2013 - September 29, 2025Resolved daily issues, updated Time & Attendance and Access Control modules, and prepared/modified reports per user requirements. Integrated systems and supported deployment activities, contributing to project feasibility and software enhancements.
System Engineer at Bahrain Kuwait Computer Services
January 1, 2013 - September 29, 2025Resolved daily issues, updated web/SharePoint applications, and documented changes. Implemented reports and functionality for Time & Attendance and Access Control modules; supported deployment and maintenance of ERP integrations and custom solutions.
System Engineer at Air Blue Flight Catering
January 1, 2011 - September 29, 2025Provided daily technical support for applications and systems, resolved software configuration issues, updated Web/SharePoint components, and performed data backups. Assisted in reporting, understood user requirements, and supported ERP-related integrations as needed.
System Engineer at Air Blue Flight Catering
January 1, 2011 - September 29, 2025Rendered technical support to customers, resolved software configuration issues, and collaborated with IT Help Desk to address problems. Responsibilities included installing and configuring SQL Server clustering, writing complex queries, and ensuring application performance and reliability across environments.
System Engineer at Air Blue Flight Catering
January 1, 2011 - September 24, 2025Provided system engineering support across IT environments, ensuring stability and performance of applications and infrastructure.
Education
Bachelor of Computer Science (BS) at Virtual University of Pakistan
January 11, 2030 - January 1, 2009Bachelor of Computer Science (BS) at Virtual University of Pakistan
January 11, 2030 - January 1, 2009Bachelor of Computer Science at Virtual University of Pakistan
January 11, 2030 - January 1, 2009Bachelor of Computer Science at Virtual University of Pakistan
January 11, 2030 - January 1, 2009Qualifications
Microsoft Certified Technology Specialist (MCTS)
January 11, 2030 - September 24, 2025Microsoft .NET Framework 4, Web Applications Development
January 11, 2030 - September 24, 2025Microsoft Partner Network Sales and Marketing Competency Assessment for Midmarket Solution Provider
January 11, 2030 - September 24, 2025Microsoft Licensing Overview Assessment
January 11, 2030 - September 24, 2025Microsoft Certified Solutions Associate (MCSA)
January 11, 2030 - September 24, 2025ITIL Foundation Certificate in IT Service Management 2023
January 11, 2030 - September 24, 2025DevOps Certification Training
January 11, 2030 - September 24, 2025Microsoft Azure Fundamentals
January 11, 2030 - September 24, 2025Data Analytics with Python
January 11, 2030 - September 24, 2025Python for Data Science
January 11, 2030 - September 24, 2025R for Data Science
January 11, 2030 - September 24, 2025Big Data 101
January 11, 2030 - September 24, 2025Microsoft Certified Technology Specialist (MCTS)
January 11, 2030 - September 29, 2025Microsoft .NET Framework 4, Web Applications Development
January 11, 2030 - September 29, 2025Microsoft Partner Network Sales and Marketing Competency Assessment for Midmarket Solution Provider
January 11, 2030 - September 29, 2025Microsoft Licensing Overview Assessment
January 11, 2030 - September 29, 2025Microsoft Certified Solutions Associate (MCSA)
January 11, 2030 - September 29, 2025ITIL Foundation Certificate in IT Service Management 2023
January 11, 2030 - September 29, 2025DevOps Certification Training
January 11, 2030 - September 29, 2025Microsoft Azure Fundamentals
January 11, 2030 - September 29, 2025Data Analytics with Python
January 11, 2030 - September 29, 2025Python for Data Science
January 11, 2030 - September 29, 2025R for Data Science
January 11, 2030 - September 29, 2025Big Data 101
January 11, 2030 - September 29, 2025Microsoft Certified Technology Specialist (MCTS)
January 11, 2030 - September 29, 2025Microsoft .NET Framework 4, Web Applications Development
January 11, 2030 - September 29, 2025Microsoft Partner Network Sales and Marketing Competency Assessment for Midmarket Solution Provider
January 11, 2030 - September 29, 2025Microsoft Licensing Overview Assessment
January 11, 2030 - September 29, 2025Microsoft Certified Solutions Associate (MCSA)
January 11, 2030 - September 29, 2025ITIL Foundation Certificate in IT Service Management 2023
January 11, 2030 - September 29, 2025DevOps Certification Training
January 11, 2030 - September 29, 2025Microsoft Azure Fundamentals
January 11, 2030 - September 29, 2025Data Analytics with Python
January 11, 2030 - September 29, 2025Python for Data Science
January 11, 2030 - September 29, 2025R for Data Science
January 11, 2030 - September 29, 2025Big Data 101
January 11, 2030 - September 29, 2025Microsoft Certified Technology Specialist (MCTS)
January 11, 2030 - October 21, 2025Microsoft .NET Framework 4, Web Applications Development
January 11, 2030 - October 21, 2025Microsoft Partner Network Sales and Marketing Competency Assessment for Midmarket Solution Provider
January 11, 2030 - October 21, 2025Microsoft Licensing Overview Assessment
January 11, 2030 - October 21, 2025Microsoft Certified Solutions Associate (MCSA)
January 11, 2030 - October 21, 2025ITIL Foundation Certificate in IT Service Management 2023
January 1, 2023 - October 21, 2025DevOps Certification Training
January 11, 2030 - October 21, 2025Microsoft Azure Fundamentals
January 11, 2030 - October 21, 2025Data Analytics with Python
January 11, 2030 - October 21, 2025Python for Data Science
January 11, 2030 - October 21, 2025R for Data Science
January 11, 2030 - October 21, 2025Big Data 101
January 11, 2030 - October 21, 2025Industry Experience
Healthcare, Software & Internet, Professional Services, Life Sciences, Manufacturing, Computers & Electronics, Education
A project in which they have to monitor how many products get order and delivered to client. The product assign to which engineer and deploy / installed on which project on location basics. Emailing once the product is dispatch for client.
Include bar code generation of product by creating company own bar code for each product and dispatch as per the Local Purchase Order / Purchase Order base.
Responsibilities: Analysis, design and development covering all modules of the software.
Technologies: C#, ASP.net, SQL Server, Crystal Report.
Time & Attendance Application web based. Extract data from ACS (Access Control System) and extract Leave / Holiday from Zain ERP system and generate report as per client description. A Web based application with Multiple user log in and fetch information as per the hierarchy level of employee / supervisor / manager.
Basic calculation of Employee Time In / Out, Email Alert all run on Windows Service. Web Application is only to display information / reporting.
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