Sergi Traverso

Backstage Crew / Fashion Show Assistant at York Ltd

Backstage support for fashion shows and brand events including M&S Gibraltar/Spain and Next Gib & ELC; contributed to eco-fest setup and cycling competition coordination.

Photographer at Hot Gossip & Toy Box

Photographed children’s shoots and contributed to creative visuals.

Backstage Crew at Gibraltar Runway

Backstage crew for Gibraltar Runway event.

Customer Service Representative and Operations at Bike Club Ltd

Customer service via live chat, email and calls; uses Salesforce, Freshdesk, and Shopify; handles >200 queries daily; advises on bike issues; creates invoices and contracts; collaborates with finance and operations; hybrid role; rapid resolution times.

Shop Assistant / Social Media at Hot Gossip & Toy Box

Generating persuasive product content for women’s clothing and children’s entertainment; up to 3 daily social posts; organizes photoshoots; edits images; uses Illustrator, Photoshop and Canva; bilingual customer service in English and Spanish; supports store management and marketing.

Admin / Receptionist at Hillside Dementia Care Home

Payroll and timesheets; tending to the public and workers in English and Spanish; role during Covid with evolving rules to protect residents and communicate with families.

Filling Clerk at Isolas Fiduciary Firm

Filing clerk across three locations as part of summer roles; involved in general administrative tasks.