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I am Grace Nyirenda, a detail-oriented and resourceful professional with native-level English fluency and a keen ear for linguistic accuracy, developed through extensive experience as an English tutor. I blend a strong customer service background with independent project management skills gained from running a small business, focusing on clear communication, guideline adherence, and high-quality, reliable results.…I am Grace Nyirenda, a detail-oriented and resourceful professional with native-level English fluency and a keen ear for linguistic accuracy, developed through extensive experience as an English tutor. I blend a strong customer service background with independent project management skills gained from running a small business, focusing on clear communication, guideline adherence, and high-quality, reliable results.

Grace Nyirenda

Presenter, Voiceover Artist, Content Creator, +2

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I am Grace Nyirenda, a detail-oriented and resourceful professional with native-level English fluency and a keen ear for linguistic accuracy, developed through extensive experience as an English tutor. I blend a strong customer service background with independent project management skills gained from running a small business, focusing on clear communication, guideline adherence, and high-quality, reliable results.…I am Grace Nyirenda, a detail-oriented and resourceful professional with native-level English fluency and a keen ear for linguistic accuracy, developed through extensive experience as an English tutor. I blend a strong customer service background with independent project management skills gained from running a small business, focusing on clear communication, guideline adherence, and high-quality, reliable results.

Available to hire

I am Grace Nyirenda, a detail-oriented and resourceful professional with native-level English fluency and a keen ear for linguistic accuracy, developed through extensive experience as an English tutor.

I blend a strong customer service background with independent project management skills gained from running a small business, focusing on clear communication, guideline adherence, and high-quality, reliable results.

Skills

HubSpot

Experience Level

HubSpot

Expert

Language

English

Fluent

Shona

Intermediate

Work Experience

Customer Service Representative at NetOne

June 1, 2023 - Present

Daily verbal communication with customers in English; Adherence to guidelines and scripts; Navigated software programs to manage customer interactions.

English Tutor at Engoo (Remote)

November 1, 2023 - September 24, 2025

Taught complex language concepts to students; Emphasized clear enunciation and pronunciation; Assessed learner output and gave feedback.

Small Business Owner at Chico (Harare, Zimbabwe)

March 1, 2020 - September 24, 2025

Established and maintained quality control processes; Managed all aspects of small business.