Rocio Sciacca

Business Analyst - Advisory at PwC

Data analysis and validation; complaint handling and case investigation; creating charts and reports; collaborating with Marketing Department for client events and sponsorships.

B2B2C Account Support - Fintech Stripe Contract at Telus International

Provide support and guidance to Premium Service Accounts in English markets; topics include product usage, functionalities, transactions, refunds, fraud tools; proactive conversations to foster understanding of Stripe products; POC duties.

Sales & Account Management at MangoPay

Identify potential leads in EU markets (Crowd funding, Marketplaces and Sharing Economy platforms); build relationships and understand clients' business needs; onboarding to MangoPay API; manage daily CRM and sales funnel; assess business models and workflows to align with API.

Sales & Design Assistant at Mr. Aldus Store

Patronage: Gift shop; sales and quotes management; cash handling and budgeting for clients; social media management.

Outbound / Digital Marketing Executive - Internship at DIT Hothouse

Planning and documentation of marketing communications; product development and testing with cross-functional teams (front-end, back-end development, machine learning).

Entrepreneur / Digital Marketer & Blogger at Own Project

Developed and managed a financial literacy blog, driving consistent traffic growth and audience engagement through compelling content and SEO-optimized articles. Built high-converting sales funnels for affiliate product offers, maximizing click-through and conversion rates while optimizing cost per acquisition. Created persuasive copy for emails, landing pages, and product pages, improving open and click-through rates leading to measurable revenue gains. Designed and launched email marketing campaigns and lead magnets, growing subscriber lists and improving lead nurturing sequences. Monitored and analyzed digital metrics (traffic, conversion, email engagement) to guide content strategy and ROI-focused decisions. Demonstrated leadership by setting strategic priorities, planning long-term content calendars, and scaling operations sustainably.

Advisory / Business Analyst at PwC

Data analysis and validation for accuracy and completeness. Complaint handling and case investigation. Creating charts, spreadsheets and reporting to management. Collaboration with Marketing department in promotional events for clients.

Account Support - Fintech at TELUS International

Provide Support and Guidance to Premium Service Accounts - English Markets - topics such as product usage, functionalities, transactions, refunds, financial and fraud tools, etc. Lead proactive conversations with users to foster a better understanding of Stripe products, and find creative solutions to accommodate customer requests and queries.

Sales Account Manager - Fintech MangoPay at Voxpro

Identify potential leads within MangoPay's target sectors (Crowdfunding, Marketplace and Sharing Economy platforms) in the EU Markets. Build strong relationships, understand prospects' and clients' business needs by pro actively offering advice on industry best practice and creative solutions to account customer needs. POC duties. Point of contact for Sales & Account Management teams between internal departments such as Finance, Compliance, Sales and Fraud. Content updates and development of the Knowledge Base Document.

Outbound / Digital Marketing Executive - Internship at DIT Hothouse

Planning and documentation of marketing communications to support the strategy. Product development and monitoring testing with different internal teams (Front-end development & Back-end development, Machine learning).

Marketing & Sales Assistant at Systems as Modules

Advertising sales generation from new and existing clients through newsletters design and management for Trade Events and Online selling products in B2C marketplaces Mercadolibre and OLX. Daily contact with different suppliers' chain to fulfill tasks as Budget & Purchase Management, Payments, and deliveries. Outbound / Inbound communications with clients and organizational stakeholders in the Trade Events sector to coordinate and optimize event operations.

Entrepreneur / Digital Marketer & Blogger at Own Project

Founded and managed a financial literacy blog, driving content strategy, SEO-optimized articles, and email campaigns to grow readership and revenue.

Business Analyst at PwC

Data analysis and validation for accuracy and completeness. Complaint handling and case investigation. Creating charts, spreadsheets, and reporting to management. Collaboration with Marketing for client events.

Account Support at Telus International

Provide support and guidance to Premium Service Accounts; English markets; topics such as product usage, functionalities, transactions, refunds, fraud tools; proactive conversations to understand customer needs and improve product understanding.

Account Manager at Vox Pro / Mango Pay

Identify potential leads within target EU segments; build relationships and understand clients' business needs; advise on best practices and provide creative solutions.

Outbound / Digital Marketing Executive at DIT Hothouse

Planned and documented marketing communications to support strategy; product development and monitoring with internal teams (Frontend, Backend, ML).