Experience Level
Language
English
Fluent
Armenian
Fluent
Work Experience
Repair Technician at Fixiz
February 1, 2025 - PresentRepaired devices and ran diagnostics; Solved problems and found solutions
Customer Service & Sales Technician at Asurion
January 1, 2025 - September 25, 2025Repaired devices and ran diagnostics; Solved problems and found solutions
Customer Service Specialist at Samsung Experience Store
January 1, 2023 - September 25, 2025Sold Phones and Accessories to customers; Interacted with customers and demonstrated our products
Video Editor/Graphic Designer at InRage Entertainment
June 1, 2021 - September 25, 2025Edited videos for artists; Created merch designs and stickers for artists
Customer Service Specialist at Best Buy
August 1, 2020 - September 25, 2025Increased warranty sales by surpassing company goal of 15% and reaching 40%+; Maintained customer satisfaction by assisting with sales, store pickups, and returns; Audited inventory; Created PRC labels for damaged returns, preparing them to be sent to manufacturers; Answered customer questions about products, protection plans, and returns
Education
Bachelor of Arts in Multimedia Production at California State University of Northridge
August 1, 2017 - December 1, 2021Qualifications
Industry Experience
Media & Entertainment, Professional Services, Retail, Consumer Goods
Experience Level
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