Nikola Gimle

Supported innovative initiatives to enhance customer engagement and performance. Contributed to the redesign of customer journeys and the CMS portal and developed new services that improved and simplified the user experience. Produced key customer segmentations, comprehensive revenue reports and visual dashboards that supported strategic decision-making. Gained advanced proficiency in Power BI through the development of intuitive data visualizations and reporting tools. Actively participated in efforts to automate workflows and ensure seamless information flow across systems.

Collected and analyzed data on markets and competitors to identify trends, evaluate investment opportunities and support strategic decision-making. Conducted research on sectors including tourism mobility and services, delivering actionable insights and risk assessments to the management team. Contributed directly to long-term growth initiatives in close collaboration with the company owners.

Led social media initiatives and collaborated on national marketing campaigns to increase brand visibility. Grew the company’s Instagram profile from 80 to over 3,000 followers by creating and publishing engaging content. Secured sponsorships with the Norwegian alpine teams and contributed to strategic content production and the further development of marketing efforts alongside the marketing manager.