Mihaela Alexe

Sr. UX/UI Designer at Raiffeisen Bank International

Led strategic UX improvements for corporate banking services, focusing on streamlining customer onboarding, ensuring accessibility compliance with European standards, and translating complex KYC requirements into intuitive digital experiences. Conducted user research through interviews, usability testing, journey mapping, and analytics to drive data-informed design decisions. Managed end-to-end design processes from research to implementation, including wireframes, prototypes, and design system maintenance, while collaborating with development teams in an agile environment. Created service blueprints and facilitated cross-functional workshops to align stakeholders and improve internal processes across touchpoints. Led accessibility compliance initiatives by developing guidelines, training teams, and implementing WCAG standards across digital products.

Senior UX/UI Designer at Raiffeisen Bank International

Led strategic UX improvements for corporate banking services, focusing on onboarding, accessibility compliance with European standards, and transforming complex KYC requirements into intuitive digital experiences. Managed end-to-end design processes, created service blueprints, and led WCAG accessibility initiatives.

Lead UX/UI Designer at Clear Grain Exchange

Lead UX/UI design for user-centered products, driving research-driven decisions and high-fidelity interfaces. Oversaw end-to-end product design from user interviews and usability testing to information architecture and design system governance, ensuring accessibility and cross-product consistency.

Lead UX/UI Designer at Clear Grain Exchange

As Lead UX/UI Designer, I create user-centered products that combine strong user experience with business objectives. I lead comprehensive product design from research through testing to deliver intuitive and efficient digital experiences. Responsibilities include interviews, information architecture, user flows, and delivering high-fidelity designs aligned with goals. I drive continuous product improvement by translating research into actionable design solutions that enhance usability. I oversee design system development, documenting reusable patterns, ensuring consistency across products, and implementing accessibility standards to make our products usable for everyone.

UX/UI Designer at Tricentis

Designed user-friendly solutions for AI-powered testing platforms, making software testing accessible to both technical and non-technical users. Led the development of a no-code testing tool that leveraged AI to automate complex testing scenarios, enabling business users to create and run tests without coding knowledge. Redesigned Tosca, a legacy testing platform, to meet WCAG and W3C accessibility standards while simplifying workflows and improving the overall user experience. Strengthened the design process through comprehensive user research with QA engineers and business analysts, regular usability testing, and systematic design critique sessions. Enhanced the design system by creating reusable, accessible components and establishing clear documentation guidelines to ensure consistent experiences across all products.

UX/UI Designer at Tricentis

Designed user-friendly solutions for AI-powered testing platforms and led the development of a no-code AI-driven testing tool. Redesigned Tosca to meet WCAG/WC3 standards, strengthened the design system with reusable accessible components, and conducted extensive user research and usability testing.

UX/UI Designer at Orange Money

Improved digital banking experiences by designing intuitive fintech and mobile payment solutions. Led the creation of a digital onboarding system from scratch, reducing sign-up time while maintaining security and regulatory compliance. Drove product improvements through comprehensive user research, including customer interviews, usability testing, and behavior analysis. Designed and implemented key payment and transfer features by creating user flows, interactive prototypes, and responsive interfaces. Established a structured design process by implementing standardized research methods, creating reusable design patterns, and setting up regular user testing cycles.

UX/UI Designer at Orange Money

Improved digital banking experiences by designing fintech and mobile payment solutions. Led onboarding system design, reducing sign-up time while maintaining security and regulatory compliance. Conducted user research and designed key payment/transfer features with flows and prototypes; established standardized research methods and reusable design patterns.

UX/UI Designer at SEO Monitor

Redesigned key features of their SEO platform to help marketing agencies better understand and act on complex SEO data. Led the transformation of campaign tracking and reporting tools through user-centered design, making SEO metrics more accessible and actionable. Facilitated design sprints and workshops to solve complex product challenges, prototyping and testing ideas rapidly. Created solutions that simplified SEO workflows and improved how agencies communicate results to clients. Enhanced information architecture and user flows through research with SEO professionals, iterative prototyping, and continuous usability testing.