Managed incoming customer inquiries via phone, email, and website, ensuring timely and accurate responses. Coordinated online booking and scheduled tyre service appointments efficiently with mobile vans. Maintained and updated the company website, including service information, pricing, and promotions. Assisted in generating reports on bookings, customer trends, and service efficiency for management.

Web Coordinator at Bob's Mobile Tyre

August 1, 2025 - Present

Managed incoming customer inquiries via phone, email, and website, ensuring timely and accurate responses. Coordinated online bookings and scheduled tyre service appointments efficiently with mobile vans. Maintained and updated the company website including service information, pricing, and promotions. Assisted in generating reports on bookings, customer trends, and service efficiency for management.

Human Resource Manager at Punjab College for Women

May 2, 2025 - September 26, 2025

Led recruitment end-to-end including job postings, shortlisting, interviewing, and onboarding. Maintained accurate and confidential employee records in compliance with college policies. Coordinated staff training sessions and performance appraisals to support professional development. Implemented HR processes that improved operational efficiency and staff satisfaction. Resolved workplace issues effectively, fostering a positive and collaborative work environment. Used Microsoft Office tools to streamline HR reporting, data management, and documentation.

Human Resource Manager at Punjab College for Women

February 5, 2025 - September 26, 2025

Led full-cycle recruitment, including job postings, shortlisting, interviewing, and onboarding of staff. Maintained accurate and confidential employer records in compliance with college policies. Coordinated staff training sessions and performance appraisals to support professional development. Implemented HR processes that improved operational efficiency and staff satisfaction. Resolved workplace issues effectively, fostering a positive and collaborative work environment. Utilized Microsoft Office tools to streamline HR reporting, data management, and documentation.