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I am a resourceful and proactive professional with a Distinction in International Business (MSc), experienced in delivering remote customer service, administrative support, and a strong background in creative design services. I have delivered tailored digital solutions from web design and branding to 2D animation and motion graphics, with in-depth knowledge of CRM and SaaS tools. I am skilled at handling inquiries, coordinating tasks, and working independently; currently a customer service advisor with NCHA helping youths aged 16-21 in temporary accommodation and preparing their transition to the outside world. Proficient in Agile principles and Scrum (in view), I use Salesforce, Zendesk, Citrix, MS Teams, and Excel to manage remote workflows efficiently, and I am seeking remote opportunities in customer support, fintech, or junior project coordination to contribute value through communication, organization, and digital fluency.…I am a resourceful and proactive professional with a Distinction in International Business (MSc), experienced in delivering remote customer service, administrative support, and a strong background in creative design services. I have delivered tailored digital solutions from web design and branding to 2D animation and motion graphics, with in-depth knowledge of CRM and SaaS tools. I am skilled at handling inquiries, coordinating tasks, and working independently; currently a customer service advisor with NCHA helping youths aged 16-21 in temporary accommodation and preparing their transition to the outside world. Proficient in Agile principles and Scrum (in view), I use Salesforce, Zendesk, Citrix, MS Teams, and Excel to manage remote workflows efficiently, and I am seeking remote opportunities in customer support, fintech, or junior project coordination to contribute value through communication, organization, and digital fluency.

OJOLOWO TUNJI

Web Designer, Graphic Designer, 2D Animator, +2

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I am a resourceful and proactive professional with a Distinction in International Business (MSc), experienced in delivering remote customer service, administrative support, and a strong background in creative design services. I have delivered tailored digital solutions from web design and branding to 2D animation and motion graphics, with in-depth knowledge of CRM and SaaS tools. I am skilled at handling inquiries, coordinating tasks, and working independently; currently a customer service advisor with NCHA helping youths aged 16-21 in temporary accommodation and preparing their transition to the outside world. Proficient in Agile principles and Scrum (in view), I use Salesforce, Zendesk, Citrix, MS Teams, and Excel to manage remote workflows efficiently, and I am seeking remote opportunities in customer support, fintech, or junior project coordination to contribute value through communication, organization, and digital fluency.…I am a resourceful and proactive professional with a Distinction in International Business (MSc), experienced in delivering remote customer service, administrative support, and a strong background in creative design services. I have delivered tailored digital solutions from web design and branding to 2D animation and motion graphics, with in-depth knowledge of CRM and SaaS tools. I am skilled at handling inquiries, coordinating tasks, and working independently; currently a customer service advisor with NCHA helping youths aged 16-21 in temporary accommodation and preparing their transition to the outside world. Proficient in Agile principles and Scrum (in view), I use Salesforce, Zendesk, Citrix, MS Teams, and Excel to manage remote workflows efficiently, and I am seeking remote opportunities in customer support, fintech, or junior project coordination to contribute value through communication, organization, and digital fluency.

Available to hire

I am a resourceful and proactive professional with a Distinction in International Business (MSc), experienced in delivering remote customer service, administrative support, and a strong background in creative design services.
I have delivered tailored digital solutions from web design and branding to 2D animation and motion graphics, with in-depth knowledge of CRM and SaaS tools. I am skilled at handling inquiries, coordinating tasks, and working independently; currently a customer service advisor with NCHA helping youths aged 16-21 in temporary accommodation and preparing their transition to the outside world. Proficient in Agile principles and Scrum (in view), I use Salesforce, Zendesk, Citrix, MS Teams, and Excel to manage remote workflows efficiently, and I am seeking remote opportunities in customer support, fintech, or junior project coordination to contribute value through communication, organization, and digital fluency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Remote Customer Service Representative at Teleperformance (Student Finance England)

January 1, 2025 - September 27, 2025

Delivered fully remote support to students applying for loans, managing 50+ inquiries per day; resolved complex queries using Salesforce, Zendesk and Citrix; collaborated with university and government stakeholders via MS Teams; maintained high customer satisfaction and demonstrated strong self-discipline and time management.

Customer Service in Healthcare at Nottingham Community Housing Association

July 1, 2024 - Present

Acted as a central information source for clients onboard, managed inbound/outbound calls, and supported day-to-day activities; helped clients access support and advice on money, work, and digital skills; assisted with bookings and access to necessary services to improve wellbeing.

Conference Deputy Manager at Rutland Hall and Spa

June 6, 2024 - September 27, 2025

Welcomed prospects, conducted hotel tours for wedding clients, pitched facilities, and collaborated with wedding planners to coordinate events; maintained rapport with guests to ensure a successful experience.

Freelance Creative Designer at Remote

December 31, 2023 - September 27, 2025

Designed brand identities (logos, flyers, business cards, social media kits); built responsive WordPress websites; produced 2D animations and explainers; collaborated with clients across time zones, delivering 95% on-time results and strengthening long-term brand engagement.

Remote Administrative Support at Embassy Foundation – Sickle Cell Anemia Charity

January 1, 2023 - September 27, 2025

Supported virtual fundraising campaigns and prepared documentation for remote board meetings; coordinated communication within a distributed team, ensuring smooth execution of activities.

Host & Brand Representative (Hybrid Role) at Expo 2020 Dubai (Internship)

January 1, 2022 - September 27, 2025

Represented international exhibitors, assisted in-person and virtual attendees, managed hybrid events and provided digital customer support; adapted quickly to cross-cultural settings using digital platforms.

Remote Customer Service Advisor at Etisalat Nigeria

April 22, 2021 - September 27, 2025

Handled customer inquiries via phone, directed calls to relevant departments, and ensured timely resolution while maintaining good time management.

Remote Customer Service Representative at Teleperformance (Student Finance England)

January 1, 2025 - October 23, 2025

Delivered fully remote support to students applying for loans, managing up to 50+ inquiries per day. Resolved complex queries using Salesforce, Zendesk and Citrix while collaborating with university and government stakeholders via MS Teams. Maintained high customer satisfaction through empathy, clear communication, and timely resolution of issues. Demonstrated excellent self-discipline and time management while working independently from a remote setting.

Customer Service Advisor at Youth Project Nottingham Community Housing Association

January 7, 2024 - Present

Acting as a central source of information and communication to clients onboard. Inbound and outbound calls on clients on board to supervise day to day activities. Managing client expectations and high-standard models of living independently. Helping to access the support and advice you need to increase confidence with money, work, digital skills, and general wellbeing. Ensuring access to all needs and general life aspirations, help in application for choice job roles, booking of necessary appointments, and other needs of support.

Conference Deputy Manager at Rutland Hall and Spa

June 6, 2024 - October 23, 2025

Welcoming and introducing prospects to the wedding client on a mini tour of the hotel and halls for the wedding. Pitching the Halls and giving various ideas and initiatives to the clients to ensure patronage. Working with the wedding planners to ensure the event goes successfully by coordinating the guests respectfully and building a lasting rapport.

Freelance Creative Designer at Self-employed

December 31, 2023 - October 23, 2025

Designed and delivered brand identities (logos, flyers, business cards, social media kits) for startups and SMEs. Developed responsive WordPress websites with integrated plugins, contact forms, and optimized user experience. Produced engaging 2D animations and explainer videos for digital marketing campaigns using Flipaclip, Adobe Animate, and After Effects. Collaborated with clients remotely across different time zones, ensuring 95% on-time delivery. Increased client brand engagement by creating scroll-stopping social media content tailored for Instagram, Facebook, and LinkedIn. Built long-term client relationships by providing ongoing design support and revisions to maintain brand consistency.

Remote Administrative Support at Embassy Foundation – Sickle Cell Anemia Charity

January 1, 2023 - October 23, 2025

Supported virtual fundraising campaigns and prepared documentation for remote board meetings. Coordinated communication between remote team members, ensuring smooth execution of activities. Provided operational support with minimal supervision in a distributed team environment.

Host & Brand Representative (Hybrid Role) at Expo 2020 Dubai (Internship)

January 1, 2022 - October 23, 2025

Represented international business exhibitors, assisting both in-person and virtual attendees. Gained firsthand experience managing hybrid events and providing digital customer support. Adapted quickly to a dynamic, cross-cultural setting using communication tools and digital platforms.

Remote Customer Service Advisor at Etisalat Nigeria

April 22, 2021 - October 23, 2025

Speaking to customers over the phone and solving queries. Transferring calls to the relevant departments for the purpose. Ensure clients' queries are resolved on the call. Display efficient time management.