I am a results-driven professional with over 20 years of diverse experience in customer service, internal control, compliance, and financial analysis. I have a proven track record of enhancing operational efficiency and developing strategic initiatives that delivered measurable results, including a 20% reduction in unresolved disputes and an 18% revenue increase for clients. I excel at collaborating with stakeholders and leveraging analytical skills to meet organisational goals, ensuring precise reporting and regulatory compliance. I am ready to bring a meticulous approach and strategic mindset to support business objectives.

Adejayan Daisi

I am a results-driven professional with over 20 years of diverse experience in customer service, internal control, compliance, and financial analysis. I have a proven track record of enhancing operational efficiency and developing strategic initiatives that delivered measurable results, including a 20% reduction in unresolved disputes and an 18% revenue increase for clients. I excel at collaborating with stakeholders and leveraging analytical skills to meet organisational goals, ensuring precise reporting and regulatory compliance. I am ready to bring a meticulous approach and strategic mindset to support business objectives.

Available to hire

I am a results-driven professional with over 20 years of diverse experience in customer service, internal control, compliance, and financial analysis. I have a proven track record of enhancing operational efficiency and developing strategic initiatives that delivered measurable results, including a 20% reduction in unresolved disputes and an 18% revenue increase for clients.

I excel at collaborating with stakeholders and leveraging analytical skills to meet organisational goals, ensuring precise reporting and regulatory compliance. I am ready to bring a meticulous approach and strategic mindset to support business objectives.

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Language

English
Fluent

Work Experience

Facility Management Officer at University of Edinburgh Accommodation Services
August 1, 2025 - Present
Overseeing and maintaining the accommodation building to ensure a safe, comfortable, and functional environment. Manages building maintenance, security, and cleaning; supervises staff and coordinates with external contractors; ensures health and safety compliance and maintains a professional environment. Performs walk rounds, checks meter readings, and conducts weekly fire alarm and lift tests; provides facility management and janitorial services; carries out basic repairs, equipment and furniture maintenance, security, and grounds maintenance. Reports observations to the Facility Manager and works department and follows up until resolution.
Facility Management Officer at University of Edinburgh Accommodation Services (Pentland House)
August 1, 2025 - Present
Overseeing and maintaining a safe, comfortable, and functional environment. Responsibilities include building maintenance, security, cleaning, supervising staff and coordinating with external contractors; ensuring compliance with health and safety regulations; conducting walk rounds with meter readings; weekly fire alarm and lift tests; janitorial services; equipment and furniture maintenance; reporting observations to facility manager and works department; follow-up until resolution.
Facility Management Officer at University of Edinburgh Accommodation Services - Pentland House
August 1, 2025 - Present
Oversee building operations to ensure a safe, comfortable, and functional environment. Manage maintenance, security, cleaning, staff supervision, and coordination with external contractors. Ensure health and safety compliance and maintain a welcoming setting. Conduct weekly rounds, meter readings, and tests for fire alarms and lifts; supervise janitorial services and general maintenance; perform basic security functions and grounds upkeep. Report observations to Facility Manager and follow through to resolution.
Night Mail Sorter at Royal Mail, Edinburgh (Angard Staffing)
February 1, 2025 - Present
Manually sorted mails and parcels to delivery locations; scanned barcodes for records and tracking; moved trolleys containing parcels into delivery trucks; unloaded mail from vans.
Night Mail Sorter at Royal Mail (Edinburgh, through Angard Staffing)
February 1, 2025 - Present
Manual sorting of mails and parcels into delivery locations; scanning barcodes for records; moving trolleys containing parcels into delivery trucks; unloading mail from vans.
Night Mail Sorter at Royal Mail, Edinburgh
February 1, 2025 - Present
Manual sorting of mails and parcels into delivery locations; scan barcodes for records and tracking; move trolleys containing parcels into delivery vehicles; unload mail from vans.
Warehouse Officer at DPD Edinburgh (Connect Appointment Limited)
December 3, 2024 - Present
Prepared warehouse for daily operations; sorted mails and parcels by destination; supported delivery drivers with scanning and parcel delivery; updated stock records; handled customer inquiries; contributed to awareness of logistic activities.
Warehouse Officer at DPD Edinburgh (through Connect Appointment Limited)
December 3, 2024 - Present
Preparation of warehouse for daily operations; sortation of mails and parcels according to destinations; supporting delivery drivers to scan parcels and deliver excellent customer experience; updating stock records; attending to customer inquiries; awareness creation about logistics activities.
Warehouse Officer at DPD Edinburgh
December 3, 2024 - Present
Prepare warehouse for daily operations; sort mails and parcels by destination; support delivery drivers with parcel scanning and delivery; update stock records; address customer inquiries and raise awareness of logistics activities.
Volunteer at Hypo Homecare Products Limited
October 31, 2024 - September 27, 2025
Facilitated receipt and issuance of store items to requesting departments with approvals; organized inventories and securely arranged items; updated bin cards; conducted inventory counts and investigated discrepancies; generated monthly inventory reports for management review.
Volunteer at Hypo Homecare Products Limited
October 31, 2024 - September 27, 2025
Facilitated receipt and issuance of store items with approvals; organized inventories; updated bin cards; conducted inventory counts and investigated discrepancies; generated monthly inventory reports for management.
Volunteer at Hypo Homecare Products Limited
October 1, 2024 - September 27, 2025
Facilitated receipt and issuance of store items with approvals; organized inventories; updated bin cards; conducted inventory counts and investigated discrepancies; generated monthly inventory reports for management.
Team Lead, Tax Management and Operations at Ultimate Tax Relief
August 31, 2024 - September 27, 2025
Managed tax compliance and proposed resolutions for clients; developed/implemented financial strategies aligned with client objectives; provided financial advisory services; monitored income and expenditure against budgets; prepared regular reports; institutionalized airtight financial controls; ensured regulatory compliance; conducted financial health checks; expanded client base and revenue.
Team Lead, Tax Management and Operations at Ultimate Tax Relief
August 31, 2024 - September 27, 2025
Managed tax compliance and proposed resolutions for clients; developed and implemented financial strategies aligned with client objectives; rendered advisory services for tax relief; monitored budgets and produced regular management reports; established robust financial controls.
Team Lead, Tax Management and Operations at Ultimate Tax Relief
August 1, 2024 - September 27, 2025
Managed tax compliance and proposed resolutions for clients; developed financial strategies aligned with clients’ objectives; provided financial and investment advisory; monitored budgets; implemented airtight financial controls; conducted financial health checks; expanded client base by 5% and increased revenue by 18%.
Head, Internal Control and Compliance at Tingo Mobile Plc (Agric FINTECH)
March 31, 2024 - September 27, 2025
Provided customer service for account operations; reviewed expenses and claims; prepared weekly journals and ledger reconciliations; reviewed payments and cash advances; reconciled POS and ATM journals; ensured vendor enlistment policy; relationship management; KYC/KYB due diligence; monitored risk registers, KRIs, and RCSA; prepared management and board presentations; ensured regulatory reporting for suspicious transactions.
Head, Internal Control and Compliance at Tingo Mobile Plc (Agric FINTECH)
March 31, 2024 - September 27, 2025
Provided customer service for accounts, reviewed expenses and claims, and prepared weekly journals and reconciliations. Assessed payments for policy compliance, performed vendor enlistment checks, reconciled vendor statements, and maintained risk registers and KRIs. Conducted KYC/KYB due diligence, revised policies, and ensured regulatory reporting for suspicious activities and other compliance obligations.
Head, Internal Control and Compliance at Tingo Mobile Plc (Agric FINTECH)
March 1, 2024 - September 27, 2025
Provided customer service for account opening and transactions; reviewed expenses and claims; prepared weekly journals and ledger reconciliations; ensured payments and cash advances complied with policy; reconciled POS and ATM journals; maintained vendor compliance; built client relationships; led team to meet targets; ensured risk management and compliance through KYC/KYB processes; managed risk registers and reporting to management/board; oversaw PEP reviews and policy improvements; prepared and revised SOPs and compliance charter; ensured regulatory reporting.
Consultant at Vanilla Option Consult
October 31, 2023 - September 27, 2025
Reviewed and analysed Purchase & Sales Ledgers; reconciled bank and supplier statements; involved in credit control; assisted with payment runs; maintained client relationships; provided investment advisory services; prepared financial reports; ensured regulatory compliance; conducted risk assessments and AML trainings; resolved client disputes.
Consultant at Vanilla Option Consult
October 31, 2023 - September 27, 2025
Reviewed and analyzed purchase and sales ledgers, performed supplier and bank reconciliations, supported credit control activities, prepared weekly journals, and maintained client relationships. Provided investment advisory services, prepared financial reports, and developed risk registers and KRIs for clients.
Consultant at Vanilla Option Consult
October 1, 2023 - September 27, 2025
Reviewed and analyzed purchase and sales ledgers; reconciled bank accounts and supplier statements; performed credit control; assisted clients with payments; handled client onboarding; conducted weekly reconciliations; generated financial reports; provided investment advisory; ensured regulatory compliance; built client relationships; contributed to RCSA and KRIs; supported AML training; managed KYC processes.
Team Lead, Head Office Internal Control & Compliance at FCMB Bank Limited
August 31, 2022 - September 27, 2025
Reviewed expenses and claims; prepared weekly journals; reconciled POS/ATM; ensured vendor policy compliance; reconciled vendor statements; contributed to financial strategy alignment with client objectives; maintained airtight controls; ensured regulatory compliance; conducted due diligence and risk management; presented review outcomes to management and board.
Team Lead, Head Office Internal Control & Compliance at FCMB Bank Limited
August 31, 2022 - September 27, 2025
Reviewed expenses and claims, prepared journals, reconciled POS/ATM transactions, and ensured vendor compliance. Maintained risk registers and supported KYC/AML compliance; contributed to policy and SOP improvements and board communications.
Team Lead, Head Office Internal Control & Compliance at FCMB Bank Limited
August 1, 2022 - September 27, 2025
Reviewed expenses and claims; prepared weekly journals; reconciled payments; ensured vendor enrollment compliance; reconciled vendor statements; developed client strategies; provided financial advisory; established internal controls; ensured compliance with regulations; investigated investments; performed product reviews for AML vulnerabilities; supervised KYC/PEP checks; led internal compliance processes and reporting; presented outcomes to management.
Credit Control Officer, Head Office Internal Control & Compliance at FCMB Bank Limited
April 30, 2019 - September 27, 2025
Conducted quarterly reviews of credit practices; implemented collateral visitation policy; performed transaction reviews; trained auditees on KYC and AML; contributed to process adaptation for regulatory requirements; supported automation of retail loan processing.
Credit Control Officer, Head Office Internal Control & Compliance at FCMB Bank Limited
April 1, 2019 - September 27, 2025
Conducted quarterly reviews of credit practices; instituted collateral visitation policy; performed thorough transaction reviews eliminating errors; trained auditees on KYC, AML; contributed to regulatory updates; assisted automation of retail loan processing.
Credit Control Officer, Head Office Internal Control & Compliance at FCMB Bank Limited
April 1, 2019 - September 27, 2025
Conducted quarterly reviews of credit practices, implemented collateral visitation policies, delivered training on KYC/AML, supported regulatory changes, and contributed to the automation of retail loan processing.
Credit and Marketing Officer at FCMB Bank Limited
November 30, 2010 - September 27, 2025
Sustained and developed client relationships; achieved deposits targets; provided account opening and transaction support; performed due diligence on clients; resolved customer complaints; maintained high-quality assets and portfolio performance.
Credit and Marketing Officer at FCMB Bank Limited
November 1, 2010 - September 27, 2025
Maintained client relationships; achieved 90% of deposit target; provided service for account creation; ensured compliance; built relationships; created quality risk assets; managed and reduced non-performing loans; conducted due diligence on client relationships.
Credit and Marketing Officer at FCMB Bank Limited
November 1, 2010 - September 27, 2025
Maintained and developed client relationships, achieved deposit targets, provided customer service for account activities, ensured regulatory compliance, created quality assets, and conducted due diligence.
Business Development Officer at OmegaBank Plc
March 1, 2006 - September 27, 2025
Provided service for account openings; developed client relationships; achieved targets; created quality assets; followed up with obligors; disposed collaterals of non-performing obligors.
Clearing/Settlement/Funds Transfer Officer at OmegaBank Plc
September 30, 2004 - September 27, 2025
Posted and verified transfer instructions; processed inward and outward cheques; reconciled internal accounts for monthly reporting.
Business Development Officer at OmegaBank Plc
September 30, 2004 - September 27, 2025
Provided exceptional service for account openings and inquiries; developed new client relationships; achieved targets; created quality assets; disposed collaterals of non-performing obligors.
Clearing/Settlement/Funds Transfer Officer at OmegaBank Plc
September 1, 2004 - September 27, 2025
Processed transfer instructions; handled checks; reconciled internal accounts for monthly reporting to Financial Control.
Clearing/Settlement/Funds Transfer Officer at OmegaBank Plc
September 1, 2004 - September 27, 2025
Processed transfer instructions, verified signatures, handled cheque processing, and reconciled internal accounts for monthly reporting to Financial Control.
Business Development Officer at OmegaBank Plc
September 1, 2004 - September 27, 2025
Provided exceptional service for account openings, inquiries, and credit needs; built and maintained client relationships; achieved targets; ensured policy compliance; managed collateral and risk assets.

Education

Bachelor of Science (B.Sc.), Accounting at Lead City University, Ibadan, Nigeria
April 1, 2015 - November 1, 2017
Higher National Diploma (HND), Accountancy at Osun State Polytechnic, Iree, Nigeria
February 1, 1996 - June 1, 2000
Bachelor of Science (B.SC), Accounting (Second Class Upper Division) at Lead City University
April 1, 2015 - November 1, 2017
Higher National Diploma (HND), Accountancy at Osun State Polytechnic, Iree
February 1, 1996 - June 1, 2000
Bachelor of Science (B.Sc) at Lead City University
April 1, 2015 - November 1, 2017
Higher National Diploma (HND) at Osun State Polytechnic, Iree
February 1, 1996 - June 1, 2000

Qualifications

Fellow, Institute of Chartered Accountants of Nigeria (FCA)
January 11, 2030 - September 27, 2025
Fellow Member, Chartered Institute of Taxation of Nigeria (FCTI)
January 11, 2030 - September 27, 2025
Designate Compliance Professional, Compliance Institute, Nigeria (DCP)
January 11, 2030 - September 27, 2025
Lead Auditor, Quality Management System (ISO 9001:2015)
January 11, 2030 - September 27, 2025
Fellow, Institute of Chartered Accountants of Nigeria (FCA)
January 11, 2030 - September 27, 2025
Fellow Member, Chartered Institute of Taxation of Nigeria (FCTI)
January 11, 2030 - September 27, 2025
Designate Compliance Professional, Compliance Institute, Nigeria (DCP)
January 11, 2030 - September 27, 2025
Lead Auditor, Quality Management System (ISO 9001:2015)
January 11, 2030 - September 27, 2025
Introduction to UK Financial regulations & professional Integrity (Level 4)
January 11, 2030 - September 27, 2025
Fellow member, Institute of Chartered Accountants of Nigeria (FCA)
January 11, 2030 - September 27, 2025
Fellow Member, Chartered Institute of Taxation of Nigeria (FCTI)
January 11, 2030 - September 27, 2025
Designate Compliance Professional, Compliance Institute, Nigeria (DCP)
January 11, 2030 - September 27, 2025
Lead Auditor, Quality management System (ISO 9001:2015)
January 11, 2030 - September 27, 2025
Award: Most outstanding staff for exceptional service delivery, Phase 1, First City Monument Bank Plc
January 11, 2030 - September 27, 2025

Industry Experience

Financial Services, Professional Services, Education, Transportation & Logistics, Other, Retail, Software & Internet