I am a versatile and results-driven professional who thrives on delivering exceptional customer experiences and building lasting relationships. With a background in customer service, social media management, and video content creation, I enjoy turning challenges into clear, actionable solutions. I combine creative storytelling with strategic thinking to drive brand visibility and engagement across digital platforms. Whether coordinating office operations or crafting engaging content, I stay focused, organized, and motivated to achieve measurable results in fast-paced environments.

Adeyinka Anuoluwapo Shodeinde

I am a versatile and results-driven professional who thrives on delivering exceptional customer experiences and building lasting relationships. With a background in customer service, social media management, and video content creation, I enjoy turning challenges into clear, actionable solutions. I combine creative storytelling with strategic thinking to drive brand visibility and engagement across digital platforms. Whether coordinating office operations or crafting engaging content, I stay focused, organized, and motivated to achieve measurable results in fast-paced environments.

Available to hire

I am a versatile and results-driven professional who thrives on delivering exceptional customer experiences and building lasting relationships. With a background in customer service, social media management, and video content creation, I enjoy turning challenges into clear, actionable solutions.

I combine creative storytelling with strategic thinking to drive brand visibility and engagement across digital platforms. Whether coordinating office operations or crafting engaging content, I stay focused, organized, and motivated to achieve measurable results in fast-paced environments.

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Work Experience

Customer Service Representative/Social Media Manager at Amen City Limited/Redbricks Homes Int’l – Nigeria
July 1, 2025 - September 27, 2025
Assisted clients by providing clear information, answering queries, and guiding them through services to support informed decisions. Built and maintained positive customer relationships, resulting in repeat interactions and referrals. Collaborated with the marketing team to support customer engagement through promotional campaigns and digital content. Delivered professional service by conducting client visits, ensuring all questions were addressed and customer needs were met.
Video Editor and Content Creator at MyShortlet Nigeria – Nigeria (freelance)
May 1, 2025 - September 27, 2025
Produced and edited high-quality video content for marketing campaigns and social media platforms, and company presentations. Strategically developed YouTube campaigns that increased engagement by 80%. Collaborated with marketing and communication teams to align content with brand goals. Planned and managed content schedules and ensured timely delivery of campaigns.
Media Communication at Hermon Legal Practitioners – Nigeria (freelance)
December 1, 2021 - September 27, 2025
Served as first point of contact for clients, assisting and resolving client inquiries promptly. Drafted and distributed weekly newsletters with legal updates, firm activities, and industry news. Created and scheduled content, promotional materials for email campaigns and social media. Maintained accurate client records and feedback to improve service delivery and client satisfaction.
Assistant Brand Support/Secretariat Support (NYSC) at Junior Chamber International (JCI) – Nigeria
March 1, 2021 - September 27, 2025
Designed creative materials for JCI programs, events and publicity campaigns. Provided administrative support, prepared documents, coordinated meetings, and ensured efficient communications. Contributed to the success of youth development and community initiatives by combining design expertise with organizational support.
Customer Service/IT Support (SIWES) at Adedoyin Real Time Ventures – Nigeria
December 1, 2019 - September 27, 2025
Provided IT support, software and system installation, configuration, and troubleshooting. Documented customer requests, service logs and resolved technical issues. Collaborated with service teams, ensuring client needs were resolved efficiently and high customer satisfaction maintained.

Education

Higher National Diploma (HND) in Business Administration at Gateway Polytechnic, Saapade, Ogun State, Nigeria
January 1, 2016 - December 31, 2020
National Diploma (ND) in Business Administration at Gateway Polytechnic, Saapade, Ogun State, Nigeria
January 1, 2015 - December 31, 2018
Senior Secondary School Certificate (SSCE) GSCE Equivalent at Isawo Comprehensive High School
January 1, 2007 - December 31, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education