Managed CEO's schedule efficiently, preventing double bookings or missed appointments. Prioritized inbox management and flagged important communications. Conducted business research and prepared executive-level reports. Created documents, presentations, and materials for internal use. Monitored task progress and assisted in managing executive priorities. Scheduled meetings, conferences and appointments. Maintained active online presence to respond to inquiries and boost reach and impressions. Detail-oriented and tech-savvy; supported CEO and streamlined operations in fast-paced environment. Skilled in managing communications, calendars, CRM tools, and handling sensitive information with discretion and efficiency.

Customer Service Representative at Optimum

November 20, 2024 - September 29, 2025

Handled internal and external communications for ongoing projects. Handled sensitive information discretely maintaining confidentiality. Assisted in customer queries and ensured smooth administrative flow. Wrote professional letters and memoranda for business communication.

Administrative Assistant at Turbo Gym

August 31, 2024 - September 29, 2025

Maintained organized filing systems (digital and physical). Handled internal and external communications for ongoing projects. Handled sensitive information discretely maintaining high-level confidentiality. Assisted in customer queries and ensured smooth administrative flow. Wrote professional letters and memoranda for business communication. Created visual content using mobile photography and video editing tools, aligned with brand aesthetics.