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I'm Gla Amira, a hospitality management student with a strong passion for storytelling and digital content. I enjoy blending customer service excellence with creative content to engage audiences on TikTok and Instagram. My studies in Tourism and Hospitality Management complement my hands-on experience in hospitality and events, and I thrive in fast-paced, guest-facing environments. I've built an engaged online audience (over 600k views) through viral content, creating short-form videos with CapCut and Canva. I love planning events, theme nights, and promotions to attract new customers, and I bring critical thinking, leadership, and conflict resolution to every role. I'm eager to join a team where I can craft compelling visuals and meaningful experiences.…I'm Gla Amira, a hospitality management student with a strong passion for storytelling and digital content. I enjoy blending customer service excellence with creative content to engage audiences on TikTok and Instagram. My studies in Tourism and Hospitality Management complement my hands-on experience in hospitality and events, and I thrive in fast-paced, guest-facing environments. I've built an engaged online audience (over 600k views) through viral content, creating short-form videos with CapCut and Canva. I love planning events, theme nights, and promotions to attract new customers, and I bring critical thinking, leadership, and conflict resolution to every role. I'm eager to join a team where I can craft compelling visuals and meaningful experiences.

Gla Amira

Content Creator, Social Media Manager, Video Editor, +2

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I'm Gla Amira, a hospitality management student with a strong passion for storytelling and digital content. I enjoy blending customer service excellence with creative content to engage audiences on TikTok and Instagram. My studies in Tourism and Hospitality Management complement my hands-on experience in hospitality and events, and I thrive in fast-paced, guest-facing environments. I've built an engaged online audience (over 600k views) through viral content, creating short-form videos with CapCut and Canva. I love planning events, theme nights, and promotions to attract new customers, and I bring critical thinking, leadership, and conflict resolution to every role. I'm eager to join a team where I can craft compelling visuals and meaningful experiences.…I'm Gla Amira, a hospitality management student with a strong passion for storytelling and digital content. I enjoy blending customer service excellence with creative content to engage audiences on TikTok and Instagram. My studies in Tourism and Hospitality Management complement my hands-on experience in hospitality and events, and I thrive in fast-paced, guest-facing environments. I've built an engaged online audience (over 600k views) through viral content, creating short-form videos with CapCut and Canva. I love planning events, theme nights, and promotions to attract new customers, and I bring critical thinking, leadership, and conflict resolution to every role. I'm eager to join a team where I can craft compelling visuals and meaningful experiences.

Available to hire

I’m Gla Amira, a hospitality management student with a strong passion for storytelling and digital content. I enjoy blending customer service excellence with creative content to engage audiences on TikTok and Instagram. My studies in Tourism and Hospitality Management complement my hands-on experience in hospitality and events, and I thrive in fast-paced, guest-facing environments.

I’ve built an engaged online audience (over 600k views) through viral content, creating short-form videos with CapCut and Canva. I love planning events, theme nights, and promotions to attract new customers, and I bring critical thinking, leadership, and conflict resolution to every role. I’m eager to join a team where I can craft compelling visuals and meaningful experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

French

Fluent

English

Fluent

Arabic

Fluent

Work Experience

Customer Service Representative at Foundever Polska

March 1, 2024 - Present

March 2024 - Present

Customer Service Representative at Foundever Polska

March 1, 2024 - Present

Provided customer service, resolved conflicts, and supported reservation management; contributed to content creation for social media; assisted in planning and coordinating events and guest engagement; maintained smooth operations during peak times.

Customer Service Representative

March 1, 2024 - Present

Monitored the flow of guests entering and exiting the restaurant to maintain balanced seating and ensure efficient service; handled reservations and inquiries; contributed to improving service quality and customer satisfaction.

Content Creator at TikTok & Instagram Content Creation

January 1, 2024 - Present

Created trendy short-form videos, built an engaged audience (over 600,000 views), and developed storytelling strategies to boost follower interaction and engagement on digital platforms.

Public Relations Representative / Hostess at Restaurant Comptoir Darna Marrakech / Foundever Polska

July 1, 2022 - September 29, 2025

Handled inbound calls, emails and messages; assisted clients; built an engaged audience with over 600,000 views on viral content; content creation for TikTok and Instagram; assisted with planning, promoting, and hosting events; provided peak-time support to ensure high-quality service.

Hostess & Public Relations Representative at Foundever Polska / Comptoir Darna Marrakech

July 1, 2022 - September 29, 2025

Managed hostess duties and public relations for a Marrakech restaurant; handled inbound/outbound communications, customer service, and conflict resolution; oversaw crowd control and reservation management; contributed to content creation for TikTok and Instagram; built an engaged audience with 600k+ views and developed events and promotions to attract new customers while supporting peak service times.

Hostess & Public Relations Representative at Foundever Polska Restaurant / Comptoir Darna Marrakech

July 1, 2022 - September 29, 2025

Handled inbound inquiries, managed reservations, and supported crowd control; contributed to public relations efforts and event planning to enhance guest experience.

Hostess & Reservation Agent at Restaurant Comptoir Darna Marrakech

May 1, 2019 - September 29, 2025

Monitored the flow of guests entering and exiting the restaurant to maintain a balanced seating arrangement and ensure efficient service; handled and confirmed reservations, whether by phone, online, or in person; contributed to content creation for social media.

Hostess & Reservation Agent at Comptoir Darna Marrakech

May 1, 2019 - September 29, 2025

Monitored guest flow, maintained balanced seating, and confirmed reservations via phone, online, or in person.