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Hi, I’m Yun-Sheng Ho. I’m a senior product designer with 5+ years of experience leading product design and CRO initiatives. I’m focused on delivering high-impact, marketing-driven digital products through empathetic design and data-driven decision making. I enjoy collaborating with cross-functional teams to leverage analytics and user insights to fuel business growth. I thrive on applying AI-driven features and CRO principles to optimize user experiences, and I’ve led initiatives to unify multiple web apps into cohesive platforms. I’m passionate about continuous learning and sharing knowledge to help teams ship better products faster.…Hi, I’m Yun-Sheng Ho. I’m a senior product designer with 5+ years of experience leading product design and CRO initiatives. I’m focused on delivering high-impact, marketing-driven digital products through empathetic design and data-driven decision making. I enjoy collaborating with cross-functional teams to leverage analytics and user insights to fuel business growth. I thrive on applying AI-driven features and CRO principles to optimize user experiences, and I’ve led initiatives to unify multiple web apps into cohesive platforms. I’m passionate about continuous learning and sharing knowledge to help teams ship better products faster.

Yun-Sheng Ho

Product Designer, UX Designer, UI Designer, +4

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Hi, I’m Yun-Sheng Ho. I’m a senior product designer with 5+ years of experience leading product design and CRO initiatives. I’m focused on delivering high-impact, marketing-driven digital products through empathetic design and data-driven decision making. I enjoy collaborating with cross-functional teams to leverage analytics and user insights to fuel business growth. I thrive on applying AI-driven features and CRO principles to optimize user experiences, and I’ve led initiatives to unify multiple web apps into cohesive platforms. I’m passionate about continuous learning and sharing knowledge to help teams ship better products faster.…Hi, I’m Yun-Sheng Ho. I’m a senior product designer with 5+ years of experience leading product design and CRO initiatives. I’m focused on delivering high-impact, marketing-driven digital products through empathetic design and data-driven decision making. I enjoy collaborating with cross-functional teams to leverage analytics and user insights to fuel business growth. I thrive on applying AI-driven features and CRO principles to optimize user experiences, and I’ve led initiatives to unify multiple web apps into cohesive platforms. I’m passionate about continuous learning and sharing knowledge to help teams ship better products faster.

Available to hire

Hi, I’m Yun-Sheng Ho. I’m a senior product designer with 5+ years of experience leading product design and CRO initiatives. I’m focused on delivering high-impact, marketing-driven digital products through empathetic design and data-driven decision making. I enjoy collaborating with cross-functional teams to leverage analytics and user insights to fuel business growth.

I thrive on applying AI-driven features and CRO principles to optimize user experiences, and I’ve led initiatives to unify multiple web apps into cohesive platforms. I’m passionate about continuous learning and sharing knowledge to help teams ship better products faster.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Senior Product Designer at Telavox

October 1, 2024 - Present

Led design initiatives for a CCaaS platform focusing on AI-driven features such as chat bots and speech analytics. Unified three separate web applications into a single, streamlined platform to enhance user experience and operational efficiency. Conducted a comprehensive website audit and collaborated with the marketing team to define and implement a refreshed brand image.

CRO Product Designer at Novicell

July 1, 2024 - September 29, 2025

Led over 10 UX/UI design projects including website audits, redesigns, and end-to-end web app development. Directed CRO projects, facilitating requirements gathering, data extraction (GA4, Clarity, Mouseflow, VWO), and Looker dashboard creation. Proposed data-driven designs, contributing to a significant increase in conversion rates. Worked across AI, Mechanical, Telecommunications, Industry, and Finance sectors.

Product Manager at Caixa Bank

February 1, 2023 - September 29, 2025

Successfully delivered the official website for Spain's largest bank. Conducted in-depth product analyses, defined design solutions, and implemented data-driven funnels, resulting in improved user engagement. Produced weekly and monthly reports, offering insights that enhanced decision-making and overall performance.

Product Designer

October 1, 2022 - September 29, 2025

Specialized in regulatory compliance, contributing to GDPR and user agreement implementations. Designed credit line workflows for the FNAC mobile app and developed cashback workflows for MediaMarkt, enhancing user experience.

UX Consultant at Freelance

May 1, 2022 - September 29, 2025

Delivered a successful Portuguese car loan website, meeting client requirements and user needs.

Fraud Investigator at Amazon

August 1, 2021 - September 29, 2025

Achieved 150% of KPI goals with zero defects, ranking as the top performer among 150 employees across six sites.

Marketing Executive at Sita Nevado

February 1, 2020 - September 29, 2025

WorKed as a Marketing Executive, handling marketing campaigns, audience research, social media content creation, order management, and process standardization between Spain and China.